Early Black Friday DealsNew Doorbusters every Friday.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $499.95
The comparable value price is $599.95

Customer reviews

Rating 3.9 out of 5 stars with 204 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.6 out of 5 stars

  • Quality

    Rating 3.7 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

72%would recommend to a friend

Customers are saying

Customers admire the TrueBrew Automatic Single Serve Coffee Maker's excellent coffee quality and ease of use, with many praising its ability to produce delicious coffee and its user-friendly design. The built-in grinder is also a popular feature, appreciated for its convenience and space-saving design. However, some users point out that the machine is loud and requires frequent cleaning, and that the water tank could be larger.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 204 reviews
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Hracias

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelente cafetera el café sale bien oloroso a puro café fresco

    I would recommend this to a friend
  • Cons mentioned:
    Reliability

    Rated 1 out of 5 stars

    Do not purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit has a moving part inside that goes between grinding the beans and the already ground coffee. After trying to make the 3rd cup of coffee, the unit inside that moves, seized up and the unit would no longer power on. We returned for a refund. After reading other reviews, I do not recommend this to anyone.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 2 out of 5 stars

    Would not buy again…

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes great coffee, but needs thorough cleaning often. I’ve had it one year and Delonghi has terrible customer support when you need to troubleshoot advanced errors to keep it working.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great Coffee

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. It is noisy if you are the first person up in the morning.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Coffee maker

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband love the coffee machine it’s easy to use, the coffee is very hot and practical too thanks so much

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    De'Longhi - TrueBrew Automatic Single Serve

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item arrived in good condition, very easy to use and dispenses coffee pretty fast.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Rocky’s coffee

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy my coffee maker every day. I have learned to use it well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DeLonghi TrueBrew Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    User manual would have to improve just to be terrible. Once I deciphered the silly thing the machine works great. Very noisy.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Super fabulousness

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is fabulous! Now you need to incorporate a wifi component..then it will be complete perfection!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Delicious coffee with the utmost ease!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m super happy with this machine! Makes delicious coffee and iced coffee with ease every time!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 2 out of 5 stars

    Messy. High maintenance.

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good news is coffee is very good. However, this machine makes a huge mess. Already starting to have liqiud under the machine after it brews. Not worth the price. Do not recommend.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.

      Thank you. DeLonghiResponse

  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Good quality good coffee. Always fresh

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    president

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought it for my work. Everyone very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Delonghi Coffee Maker Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT coffee maker! LOVE the freshness of the coffee and end of Kpods!

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    LA MEJOR CAFETERA

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ME GUSTA QUE LE PONES CAFE EN GRANO Y AUTOMÁTICAMENTE PREPARA EL CAFE EXACTO Y DELICIOSO

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Offee maker

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker I have ever had. I will not go back to gas station coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Great tasting coffee

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and better than advertised. Makes a professional grade of coffee

    I would recommend this to a friend
  • Cons mentioned:
    Cleaning

    Rated 2 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is more complicated than it appears. It uses way too much in coffee beans. Hard to get a consistent taste in the coffee. Have to take machine apart to clean nearly every two days. Great concept, just not working with this machine.

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello,

      Thank you for leaving your comment. It is disappointing that you are having this experience, and we would appreciate the opportunity to assist you with this matter. Please contact us M-F between 9 a.m. and 8 p.m. at 1-800-322-3848. Thank you. DeLonghiResponse

  • Pros mentioned:
    Coffee quality
    Best Buy Employee

    Rated 5 out of 5 stars

    Definite yes for my family

    |
    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best coffee maker I’ve ever owned and I’ve had a few

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great machine

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cup of fresh ground coffee when you want it.

    I would recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hello Luigi, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy! DeLonghiResponse

Sponsored