Customer Ratings & Reviews
- Model:
- CAM51025MB
- SKU:
- 6529284
Rating by feature
- Value
Rating 3.6 out of 5 stars
- Quality
Rating 3.7 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers admire the TrueBrew Automatic Single Serve Coffee Maker's excellent coffee quality and ease of use, with many praising its ability to produce delicious coffee and its user-friendly design. The built-in grinder is also a popular feature, appreciated for its convenience and space-saving design. However, some users point out that the machine is loud and requires frequent cleaning, and that the water tank could be larger.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Coffee quality
Great machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine. Good quality good coffee. Always fresh
I would recommend this to a friend - Pros mentioned:Ease of use
president
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.bought it for my work. Everyone very happy with it.
I would recommend this to a friend - Pros mentioned:Coffee quality
Delonghi Coffee Maker Review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT coffee maker! LOVE the freshness of the coffee and end of Kpods!
I would recommend this to a friend - Pros mentioned:Coffee quality
LA MEJOR CAFETERA
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.ME GUSTA QUE LE PONES CAFE EN GRANO Y AUTOMÁTICAMENTE PREPARA EL CAFE EXACTO Y DELICIOSO
I would recommend this to a friend - Pros mentioned:Coffee quality
Offee maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best coffee maker I have ever had. I will not go back to gas station coffee.
I would recommend this to a friend - Pros mentioned:Coffee quality
Great tasting coffee
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine and better than advertised. Makes a professional grade of coffee
I would recommend this to a friend - Cons mentioned:Cleaning
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is more complicated than it appears. It uses way too much in coffee beans. Hard to get a consistent taste in the coffee. Have to take machine apart to clean nearly every two days. Great concept, just not working with this machine.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. It is disappointing that you are having this experience, and we would appreciate the opportunity to assist you with this matter. Please contact us M-F between 9 a.m. and 8 p.m. at 1-800-322-3848. Thank you.
- Pros mentioned:Coffee quality
Definite yes for my family
|Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best coffee maker I’ve ever owned and I’ve had a few
I would recommend this to a friend - Pros mentioned:Ease of use
Just what i needed
|Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect! Easy to use great coffe options. Grinder and bean storage is perfect.
I would recommend this to a friend - Pros mentioned:Coffee quality
Best coffee maker I’ve ever had
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Truebrew makes better coffee than any coffee maker I’ve ever had.
I would recommend this to a friend - Cons mentioned:Cleaning
Such a disappointment
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am on the second machine and it is failing. The machine is messy and has to be cleaned every day. My machine is tripping the breaker when it starts the brew cycle. The first one I purchased did the same thing. The warranty process takes weeks if you use Delonghi. AVOID this product!!
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your review. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Not worth the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Various settings is a nice feature but the machine constantly is running and tends to jam. The coffee sensor for the coffee dispenser is always showing that it needs to be emptied even though it’s not full.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Fernando,
Thank you for your feedback. Since your inquiry is of a technical nature we would like to troubleshoot with you via phone or video stream to better assist. We are available Monday-Friday, from 9am to 8pm at (800)322-3848.
If you decide to call in, please be near the unit to troubleshoot.
Thank you.
- Pros mentioned:Coffee quality
truebrew
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome! Best coffee I have had in a long time.
I would recommend this to a friend Great machine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great cup of fresh ground coffee when you want it.
I would recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Luigi, Thank you for taking the time to give your machine such a fantastic rating! We love hearing from our customers, especially when they share our enthusiasm for our products. Enjoy!
Nice espresso machine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The espresso machine wouldn't make but one cup. Would be nice to make a 2 cup surviving
No, I would not recommend this to a friendHigh hopes
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.High maintenance water spills everywhere and it always indicates waste bin is full when it’s actually empty. If you want something better try Spinn.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We would appreciate the opportunity to speak with you and assist you in correcting this issue. Please contact us Monday-Friday, from 9am to 8pm at (800)322-3848 and a coffee specialist will be happy to assist you.
Thank you.
Would not purchase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly wish I didn't purchase this. I bought it prior to moving so I didn't open it until well after I moved. For the price I expected the coffee to be fantastic, but it is not. You have to empty the water and used coffee inside the machine fairly often and it's very messy inside. Once you put the beans in the top there is no way to get them out if you want to change your brew like do a decaf later in the day unless you turn the machine over. It gives you a low bean warning when it's still pretty full so if you want to change beans your first few brews will be mixed. I tried all three heat settings and I would rate them as cool, warm, and barely hot so if you use milk this machine is not for you. It just does not extract the flavor I expected. I would have returned it but I opened it past the return by date. Guess I'm out a decent amount of money because the coffee it makes is not good.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Michael ,
Thank you for your feedback. All comments from our customers are important to us, and we are sorry to hear that you had such a frustrating experience with your TrueBrew Coffee Maker. We are always working to make improvements on our designs and we will be sure to note your findings for future reference.
Thank you.
A HUGE Disappointment
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am seriously disappointed in this True Brew. It looks very nice and the idea is great! but the mess inside with water and coffee is really not good. After every third cup, I have to take it apart and clean it, otherwise water and coffee spills out and under the machine, even though the waste water container isn't even half full! I will be returning this today, once I've spent another 30mins cleaning up. I really wanted to love this machine
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Neil, thank you for purchasing our new TrueBrew automatic drip coffee maker in response to your feedback about the liquid and coffee grounds between the two bins. Sometimes, water and coffee grounds are seen internally in the drip tray.
It is due to how the coffee pucks are made and the infusion process to brew a great-tasting cup of coffee. While cleaning the coffee puck and drip container, you may need to clean the infuser and the drip tray assembly.
We apologize for any inconvenience that this may cause you. Your satisfaction with our products is our top priority, please feel free to reach out to us with any questions you may have. Thank you.
- Cons mentioned:Noise level
Delonghi True Brew
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Coffee maker is very noisy! Takes too long for one cup of coffee.
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Rose,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.
Does not get hot enough
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine would be great if the coffee got hotter
No, I would not recommend this to a friendBrand response from DeLonghi Customer Care
Posted .Hello Jmariano,
Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we regret not being able to meet your expectations this time. We take every concern into consideration when designing our units or creating our policies, and we will be sure to note your observations for future reference.
Thank you.