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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 12 reviews

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67%
would recommend
to a friend

Customers are saying

Customers recognize the AC Power Adapter's strong performance, with many reporting it works well and is durable. However, some users experienced compatibility issues, noting that the adapter's fit wasn't ideal for their devices. A few customers reported that the adapter was not compatible with their laptop despite the product listing indicating otherwise. Overall, the product receives positive feedback regarding functionality but needs improvement in ensuring compatibility across various laptop models.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-12 of 12 reviews
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Good replacement power supply

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good replacement power supply for my laptop. I haven’t used it much yet, but the only thing that I dislike is that it gets really hot when plugged in. It seems a lot hotter than most power supplies. Other than that, I think it works well so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good type !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it fit perfectly ! Used it with my laptop and have been using it ever since .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Charger

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good charger, wish it were less expensive, ok charger

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Pop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product works just like it suppose to. Thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great replacement!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original laptop charger broke and I literally could not find it anywhere in any stores. I was able to find it on Best Buy store online and it works great super durable.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great, quick delivery, replaced broken part!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old adapter that went, needed a new one and ASAP, and it arrived a day sooner than I expected :) Nice new adapter, no problems now :)

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Compatible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I eneded up returning it because my device didnt work the the charger did what it was supposed to

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    unhappy user

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probe doe not fit as well as the first one I ordered. Falls out of the computer all the time.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    ELECTRONIC???

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched for a power chord for a NEXTBOOK and this item came up as a possible charger. Well as it turns out I was wrong and the DENAQ is also wrong. It was returned.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great charger

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered a charging adapter for my laptop online at the Dublin location and had it shipped to the store. It worked well and do not have any problems.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    did fit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the listing said it would fit the laptop we have and it did not.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t Work for Acer Nitro 5

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy rep told me to order this charger for the Acer Nitro 5 (AN515-55-53AG), but it will not work at all. The part that plugs into the laptop is too small and doesn’t make a connection.

    No, I would not recommend this to a friend
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