Customer Ratings & Reviews
- Model:
- AVRX1800H
- SKU:
- 10530109
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
to a friend
Tim
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This receiver accomplishes what we needed at a fair price.
I would recommend this to a friendLike
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Reasonably priced Great performance for basic set up
I would recommend this to a friendFollowed Geek Squad advice.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad recommended that we return the receiver since we were not installing new speakers.
I would recommend this to a friendGreat job
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very well done and customer service was perfect with the installation handled efficiently
I would recommend this to a friendSounds Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does everything we wanted it to. We're happy with it.
I would recommend this to a friendBrand response from Denon Team
Posted .Hello. Many thanks for taking the time to review your AVR-X1800H. We are very grateful.
Came damaged, but I will get another.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It came damaged, it would not turn on. I returned it. I plan to buy another of the same model as the specs are great.
I would recommend this to a friendCEC would not play Nice with Samsung 4K QLEDTV
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.HEOS didnt perform correctly in app, Had to manually connect via Wi-Fi to Program Reciever, could never get zone2 condig to work, besides turning of anynet+ on Samsung and adjusting HDMI singal levels would randomly drop HDMI connectoin to TV Samsung would no longer se cable box signal through AVR TV out HDMI connection.. Have read others have ad this problem with Denon to Samsung configs. Never was able to get HEOS APP to work, Google play store shows many un happy woth reviews
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Thank you for your valuable feedback. Customer satisfaction is a priority for us because valued customers like you help us continue to be one of the leading brands in quality sound products. If you are willing, we would like to hear from you, learn more about your specific situation, and make things right by providing some information and troubleshooting to help resolve the issue. We look forward to speaking with you and restoring your trust in Denon. Denon customer care 800-497-8921 Mon - Fri: 9AM - 9PM EST Sat: 10AM - 7PM EST
Not a happy loyal Best Buy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working withing a week, you all installed through Geek Squad and coundnt come out for a week. Consequently no warranty. So now I have receiver that doesnt work and Best Buy won't replace. So i am left to work through Denon in New Jersey to attempt to repair/replace a brand new $750 receiver. Very disappointed in Best Buy customer service on this one.
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Hello VictorH, we apologize for any inconvenience you may have faced. If you need any assistance, please don't hesitate to contact our support team at 800-497-8921. Our support team is available Monday through Friday, from 9 AM to 9 PM EST and on Saturdays from 10 AM to 7 PM EST. We will be happy to assist you and answer any questions you may have.
Best regards,
Denon
DENON AVR-X1800H
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Greek squad Could not get remote to work. would not turn the TV on and off, it would work one time and stop. FM RADIO didn't work at all. To pay that kind of money i would not recommend
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Hello. The CEC (HDMI Control) function in the menu of the AVR-X1800H has customizable settings for use with communications with HDMI connected sources. How well FM Radio works is down to how good the reception is where the AVR is located, and also to do with how effective the antenna is in that location. Due to available signal compromises, some locations will require an antenna upgrade. The AVR-X1800H is a HEOS-equipped AVR, which means listening to FM radio over the internet can be done and is able to provide a more reliable feed than analog FM radio frequencies.
Damaged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The box looked like someone hit it hard with a baseball bat. I did not accept it.
I would recommend this to a friendBrand response from Denon Team
Posted .Hello DennisB, we are sorry to learn that the box was damaged during shipping. If you require any assistance from Denon, please do not hesitate to contact our support team. Product Support: 800-497-8921 Mon - Sat: 10AM - 7PM EST
Sincerely,
Denon
Quality sound .
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice quality sound, a little complicated to set up speaker configuration.
I would recommend this to a friendSolid value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The function is great. Hooking up was OK. There is some sort of acceleration on the volume control that is a little annoying. I think this can be changed during setup.
I would recommend this to a friendBrand response from Denon Team
Posted .Hello, and thank you for your purchase. The Denon AVR-X1800H comes with a range of features that enable you to customize your output and get the most out of your system. If you require any assistance in configuring your receiver for optimal performance, please don't hesitate to contact our Denon Support team. You can reach us at 800-497-8921 during the following hours: Monday - Friday: 9 AM - 9 PM EST, and Saturday: 10 AM - 7 PM EST.
Stopped working blinking red light
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked for two weeks then cut off while watching movies. Keeps cutting on and off. Not on or inclosed on a book shelf, has sufficient space for air. Has ita own center piece. I shut it down, remove all speaker wire and it still wouldn’t come back on. WOW!!!!
No, I would not recommend this to a friendBrand response from Denon Team
Posted .Hello. Sorry to learn of this inconvenience. If breathability isn't an issue (minimum 6" clearance above the AVR-X1800H), an AVR is most likely to shut down if there is a stray strand of speaker wire either at the speaker or the AVR rear panel end shorting something out (always worth re-doing all your speaker connectivity if you have this symptom), or it could be the speakers in use offer too great a load for the AVR in use.
Either way, we recommend calling our Customer Care Team for more assistance. Here is their phone number: https://www.denon.com/en-us/support/contact-us.html
Haven’t received yet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.How can i review the item which wasn’t received yet…
No, I would not recommend this to a friend