Customer Ratings & Reviews

The agents tried to help me, but we're unable to fix my computer's problem. I had to bring it and my printer in. That lovely young man got it working at the store. It wouldn't work for me at home.

The Geek Squad gave a great effort but I ended up paying an additional $60.00 to another site to get the printer working.

The person that hooked up my computer and TV and DVD was very kind, courteous and Knew his job very well and explain to me how to work the items he installed and gave me very good instructions that were very helpful. MUCH APPRECIATED! Did a great, great JOB. Will refer to other people that I know that need your service. Thank you very kindly

I asked for help copying a scanned document from an email or my computer to another email or document, but only the installation of my printer/scanner was examined. Very disappointed. Not worth $40.

Issue Not resolved, call dropped & not returned by Geek Squad I had to call back next day .... still not resolved, set up in store appt. to resolve the issue -- Thanks Stephan

Efficient and knowledgeable -- Alexander delivered my devices, installed them without issue -- however the issue with the printer off line persisted and i had to connect with geek three times -- today hopefully the printer will stay on line. Your salesman Anthony was also very attentive and helped me select the proper devices.

While the tech was unable to resolve my problem we were able to get a refund almost painlessly.

Great efficient service! Ashton was excellent. He answered my questions and got my device working. This is the second time recently I’ve had to use the Geek squad. Jordan assisted me with my computer. They are a group of professionals!

Excellent. I was unable to complete the set up for a HP printer. The technician's are really good at their job.

After 3 hours with two people and paying $40 they said I had a hardware problem and they couldn’t fix it. Then I was disconnected rather abruptly. Called HP. They fixed the printer. It wasn’t a hardware problem.

For a small reasonable fee, the team member of geek squad saved me from a hustler and restored my connections. I had a HP connection issue and the HP sevice tried to hustle me for a one time 200 fee and force od 1500 a year protection fee. I called geek squad and they were on it. Thank you geek squad.

Laptop is not working. Word, excel and PowerPoint do not print.

The Geek Squad had nothing to do with this purchase.

Successfully linked new printer to my computer.Give me a break with minimum characters.

I have relied on Geek Squad several times over the many years I've subscribed. This interaction and repair was as good as all previous. Thank you, Geek Squad.

Not being the most up to date person, in regards to electronics, Sharron was very helpful in getting me up to date with the new systems. Her knowledge and patience was the best help for me and has gotten me through all my frustrations with the new Thing,

Agent was very patient and stayed with me until my system was good again!

The Agent did a commendable job of setting up my new printer, explaining step-by-step how all components work, and answering all of my questions. He was professional, courteous, and extremely knowledgeable about all of my devices.

Marques checked my computer and gave me advise. Thank you.

The Geek Squad are some great people. The guys who Installed dishwasher were two nice young men did a good job