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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 184 reviews

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Rating by feature

  • Ease of Use

    Rating 4.4 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers recognize the CleanDr Blu-ray Laser Lens Cleaner as easy to use and effective at cleaning, with many reporting that it resolved their disc reading issues. However, some customers found the product expensive and noted that it didn't resolve all disc reading problems. Positive feedback frequently highlighted the product's ease of use and cleaning capabilities. Despite some concerns about the cost, many users found the cleaner to be worthwhile.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 184 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    it worked as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy to use and worked as advertised. This is for a Blue Ray player only.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    It's an effective cleaner for Blue Ray Dvd player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't think it would clean my Blue-Ray DVD player but it did an superb job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this numerous times on a couple of my DVD/CD players and has not failed me yet!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did exactly what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been having some trouble with our player and I bought this as a last-ditch effort to see if it would help so we wouldn't have to buy a new machine and it did exactly what we needed it to do!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Does what it says.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good cleaner for a blu ray player. Cleans quickly with easy to navigate menu. The voice is only moderately annoying.

    I would recommend this to a friend
  • Cons mentioned:
    Blu-ray player

    Rated 3 out of 5 stars

    Did not fix my problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was getting unknown disc error with my blu-ray player, and hoped that disc cleaner will fix the problem, but it did not. So nothing necessarily wrong with this cleaner, it just didn't fix my problem.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Blu-ray player

    Rated 5 out of 5 stars

    Works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blu Ray player would not read disks, but no issues after using this product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needful Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really needed a Blu-ray cleaner and I had to order this product online. I would have liked to have found this item at a Best Buy store so that I would have had it sooner. But, it arrived within the time allotted so no worries.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    great item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i all ways like to keep my dvd player clean why got it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning

    Rated 5 out of 5 stars

    Great lens cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product, it doesn't only clean your lens it also helps you setup your surround sound system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV has excellant picture with great sound bar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very good experience from start to finish. Everyone I spoke with in the store was very knowledgeable and went beyond my expectations in helping me slect the TV and Sound Bar that would work best for my needs. The Team that installed my equipment did a great job and made certain that I understood how to operate everything before leaving. I can not think of anything that would make the experience better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used it to clean the dvd players in the house and fifth wheel and the cd players in the truck. Unfortunately, cleaning wasn't what the cd player in the truck needs, but that is not the cleaners fault.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It did exactly what it was supposed to do.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My blue-ray player was not reading disk about half the time but after cleaning the sensors with this disc, it seems to be working like new. I did have to run the disc 2-3 times to achieve maximum results.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Avid home movie watcher

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was easy and simple to use, pop it in to the player and follow the directions.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    No Issues. Worked as Advertised.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Price was higher than I expected but it did everything as advertised. No Issues.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Efficient & Easy to Use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Was easy to use. Just pop it in & it does its thing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sure beats buying a new br player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our BR player would freeze the output for 30 seconds or so then continue playing. Since we purchased the Clean Dr., we have had no issues

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Blu-ray player laser cleaner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy seems to care enough about its customers to sell only products that work. Thanks one more time for a great shopping experience.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It seemed to work well.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seemed to work just fine, including setting up the surround sound. However, it did not solve my problem, which was getting my BluRay player to recognize and accept BluRay discs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product, Did it's job!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having some issues with my blu-ray player and was thinking I was going to have to buy a new one.... Luckily someone recommended that I try this and clean it out! Well it worked! My blu-ray is way better and this product did a great job! It was super easy to use and really quick! Highly recommend trying it out, before you buy a new player!!!

    I would recommend this to a friend
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