Black Friday is hereShop new DoorbustersShop now

Skip to content
Gift Ideas
26 Cypress St
Williston, VT 05495
Open until 10 pm
Find Another Store
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 958 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Universal Remote for its ease of use, compatibility, and value for the price. Many appreciate it as a reliable replacement for older remotes, highlighting its functionality and features. However, some users mention challenges with button quality and size, while others note difficulties with programming or response time. Overall, the remote receives positive feedback for its ease of use and functionality, but some design aspects could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 958 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The instructions were easy to set up my satelite receiver, television, and DVD player. My rescue German shepherd chewed up our original remote!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We prefer this remote over the newer model. Easy to use and lots of options the newer model doesn't have.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great universal remote. It works much better than the old one. It's very fast. User friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly like the remote provided by Directv. Remote was easy to set up and working wonderfully.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DIRECTV Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great if only I could have replaced it with the remote that I purchased prior to this one. The remote would light up when in use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    replaced old remote was exactly like old remote very easy to set up was priced less than ordering from directtv and available in store

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just what I needed for my Sigmac TV

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This universal works with Sigmac TVs. Hard to find, but perfect. Now I can drop cable and use ROKU.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect replacement!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect with my system. Exact replacement part for my old Directv remote that went out...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tv is now like new

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keys were sticking on old remote making it difficult to change channels Now I can change the channels just like a new tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what you get with Directv subscription.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box- put batteries in and synced to my Directv box within 1 minute. Exactly what I expected

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 3 out of 5 stars

    Standard Directv Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the same remote that came with both of my Directv receivers 3 years ago. Both remotes are pretty much worn out. You have to smack them in your palm a lot to get them to work. We are average tv watchers, not couch potatoes and not constant channel surfers. I bought this one because we forgot to bring it with the receiver to our summer home and intend to use it as a replacement at home when one of the originals die for good. So far so good on this one but they definitely have a short lifespan. I bought it because I knew it was compatible.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as expected.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a replacement for a worn out remote. Installed the batteries, programed it to the TV, and was using it in less than 3 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Exactly What I Needed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leave it to Best Buy to have the exact replacement remote I required to control my DirecTV-based system.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very user friendly. Excellent price.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller is well organized and very user friendly. I like it better than the original controller.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I were in the middle of a move and ended up misplacing the remote, so we bought this one and works like a charm

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy set up

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was thinking I needed my son to set this up - but lo and behold, it was so easy, even i could do it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new DIRECTV remote control. It was easy to find and a sales person quickly checked me out in the TV department area.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV Remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easily replaced old version when old one wouldn’t work anymore

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Out of control!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my mom and she loves it! Ease of use and the big buttons are great for her.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New remote for mother in law

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works her tv so she no longer has to get up to turn on and off the tv. The old worked on just volume and channels.

    I would recommend this to a friend
Sponsored