Presidents’ Day SaleEnds February 16. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 958 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the Universal Remote's ease of use and compatibility as significant advantages. Many appreciate its overall performance, finding it works just like the original remote, and consider it a worthwhile replacement at its price point. However, some customers have noted concerns about the button quality and size of the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 958 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these to replace two 16-year-old Directv remotes. Easy to set up and works just as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Easy to setup and use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years my remote stopped working. If you have a Directv dish and need a to replace your remote this is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Replacement Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two universal remotes for my Samsung TV's and they are great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine as long as you take care of it. Previous one had a couple of keys that stopped functioning but I believe it was due to abuse.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great replacement remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote replaced an older one that would delay and not work at all. Very happy with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good all around remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up works as advertised Would recommend to others I had great customer service while buying it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good universal remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good remote control. It is to program and you only need one remote control for everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Directv remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. No problem setting it up. I would recommend for a replacement for lost or broken remote for direct tv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have to wait for Direct TV to send and pay their price. Picked it up at Best Buy. Works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good remote . it was easy to program. set up was easy.THANKS

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good replacement remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this remote because the dog ate our other two DTV remotes. No setup involved to use with our current boxes. Easy to sync the TV back to that remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed to replace an old nonworking remote. Easy to program for the non-computer savvy folks as well.

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement remote. Didn't have to wait 2 days to receive it from DIRECTV customer care service.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems at all. Been consistently good and dependable. I prefer this remote than the smaller remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This new remote made a world of difference.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old remote was gradually losing its ability to function correctly. little did we know that they remotes lose the functionality the older they get. so purchasing a new one was quite a shock to us and how this one operated plus of some added features that we were not aware of that DIRECTV had made to them over the years since we had the others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good replacement remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old remote broke down on me. Bought this one to replace it. The price was a little steep I felt, but it the official remote. Works great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Fine replacement remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote works well as a replacement for lost or broken remote. Once it was set up properly, it was good to go

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great replacement for Direct TV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just like the original. I highly recommend if you are having trouble with your original remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product works well and I would also buy this product again and I would also recommend this to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Good Match

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is perfect for your Direct TV service. It is exactly like the ones they give you.

    I would recommend this to a friend
Sponsored