Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 958 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Universal Remote for its ease of use, compatibility, and value for the price. Many appreciate it as a reliable replacement for older remotes, highlighting its functionality and features. However, some users mention challenges with button quality and size, while others note difficulties with programming or response time. Overall, the remote receives positive feedback for its ease of use and functionality, but some design aspects could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 17 Showing 321-340 of 958 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great works like the original

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value. A little hard to program. Codes are too small in book to read. Had to use a magnifying glass.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Does what it needs to

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My dog loves chewing up my remote, so I’m always buying a new one. Never had any problems with it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good all around remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy set up works as advertised Would recommend to others I had great customer service while buying it

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 5 out of 5 stars

    Better than the new remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because I hate the new smaller remote that Directv gives you now instead of these like in the past...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these to replace two 16-year-old Directv remotes. Easy to set up and works just as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great replacement remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote replaced an older one that would delay and not work at all. Very happy with this one.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    works great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine as long as you take care of it. Previous one had a couple of keys that stopped functioning but I believe it was due to abuse.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Easy to setup and use

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years my remote stopped working. If you have a Directv dish and need a to replace your remote this is perfect

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good universal remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good remote control. It is to program and you only need one remote control for everything.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have to wait for Direct TV to send and pay their price. Picked it up at Best Buy. Works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice clicker, not to hard to program we would recommend this clicker to others

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Directv remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as it should. No problem setting it up. I would recommend for a replacement for lost or broken remote for direct tv

    I would recommend this to a friend
  • Pros mentioned:
    Replacement

    Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great replacement remote. Didn't have to wait 2 days to receive it from DIRECTV customer care service.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good replacement remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this remote because the dog ate our other two DTV remotes. No setup involved to use with our current boxes. Easy to sync the TV back to that remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what we needed to replace an old nonworking remote. Easy to program for the non-computer savvy folks as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This new remote made a world of difference.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old remote was gradually losing its ability to function correctly. little did we know that they remotes lose the functionality the older they get. so purchasing a new one was quite a shock to us and how this one operated plus of some added features that we were not aware of that DIRECTV had made to them over the years since we had the others.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Replacement Control

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. Was purchased to replace a previous DIrecTV that no longer functioned.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    It works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems at all. Been consistently good and dependable. I prefer this remote than the smaller remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    DIRECTV remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good solid product. Easy to set up No complaints..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this remote. Easy to use and lasts for years!!

    I would recommend this to a friend
Sponsored