Black Friday is hereShop new DoorbustersShop now

Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 958 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Universal Remote for its ease of use, compatibility, and value for the price. Many appreciate it as a reliable replacement for older remotes, highlighting its functionality and features. However, some users mention challenges with button quality and size, while others note difficulties with programming or response time. Overall, the remote receives positive feedback for its ease of use and functionality, but some design aspects could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 958 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the standard remote for older DirecTV receivers. When I upgraded to the Genie system, I got rid of all my old remotes. The remote for the Genie doesn’t fit my hand as well and is harder with arthritic fingers. Since I had returned all my remotes like this to Directv, I thought I would buy this and see if it worked with the Genie. I’m happy to say this works great and my fingers are happier with it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    great remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote worked better than the Sony remote I bought and took back. It controlled all my TV functions and my old Hughes DirecTV box. I was very satisfied with this remotes ability to work everything. I would recommend this remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    TV remote

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are quite happy with our purchase. It has made our tv viewing much easier.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    DirecTV specific remote control

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace the Logitech Harmony 350 remote i was using prior to this purchase.The Logitech channel up/down and numeric buttons weren't functioning.This DirecTV remote goes with my DirecTV satellite receiver and is working flawlessly so far.I was able to program this remote to operate my TV and sound bar as well.Nice to need only one remote control.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Works as planned

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to buy a new remote after my dog decided to go to town on the original. It was after the store hours for the local CenturyLink / DirectTV store. I was thrilled to see Best Buy had the remote. Easy to setup and works exactly as the original did.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Replacement remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This replacement from Best Buy was so much cheaper than buying a replacement from my satellite service provider. It was easy to program my tv's channels and volume.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect replacement

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a smaller Directv remote that came with the package when first signed up but from what I understand this is the upgraded remote it’s twice the size and made for DirectTv subscribers took out of the box and it immediately worked the receiver without programming ! BUT I did have to follow the directions to program it to turn off my tv as well when the “off” button is pressed which was super easy with the directions and on screen prompts provided the whole process took 5 min if that so if you need a replacement and don’t want to wait to have one shipped from DirectTv just buy this one it’s perfect

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Price

    Rated 4 out of 5 stars

    My review

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product looks just like it did on line. Good value works with several brands of tv's good quality good price happy with my purchase would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked well, BB price was high

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected for direct TV, no programming needed

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Easy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest remote to program and works better than the remotes DIRECTV gave me

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Good remote for DirecTV

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Able to control all my entertainment equipment with this controller. Works as advertized, espcially with DirecTV, and was easy to set up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Convenient Replacement Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was convenient to replace my dead Direct TV remote without having to call Directv and wait to have it shipped. Price was reasonable. Remote was very easy to set up with my Samsung TV.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great except price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected highly recomend works like original

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Perfect for DTV

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this remote. Easier to change source input than TV remote! Does everything I need super fast and easy. Will buy another soon.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use this remote control for our Direct TV. we have three of them we like it because its easy to use. They are very durable, we have dropped them many times and they still work.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    East to set up

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a replacement remote for one that was the same kind. It's easy to set up, much cheaper than ordering from our cable provider, and I don't have to wait for it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Price

    Rated 5 out of 5 stars

    The Key to My Life

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This DIRECTV remote is probably in the top 3 most used devices in my home. Best Buy had it for a great price and I love the multi-devices that it controls.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great remote

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although the remote looks like the original the electronics inside are up graded to match the newer TVs. was well eorth the price. One remote that does everthing I expect .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    Great Remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is exactly the same as the one that came with my Directv DVR. Works same, works simply and just plain WORKS! Excellent price and availability.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    best remote

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to use. My remote broke and I had to buy the same one because it's so easy to use. The first one lasted more than 6 years.

    I would recommend this to a friend
Sponsored