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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 958 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the Universal Remote's ease of use and compatibility as significant advantages. Many appreciate its overall performance, finding it works just like the original remote, and consider it a worthwhile replacement at its price point. However, some customers have noted concerns about the button quality and size of the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 958 reviews
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Great Beginners Remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works great, the options are easy to use and figure out, the buttons can be a little touchy and hit mutable times to get you to the wrong channel. Over all it is a good value.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Functional does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just your regular DTV remote, no bells and whistles but very reliable. Works just like the original, sturdy and responsive. Easy to program and understand. Good product and price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This our second one, when the other one died after several years there was no doubt about its replacement. Easy to program and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    great remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    although the remote looks like the original the electronics inside are up graded to match the newer TVs. was well eorth the price. One remote that does everthing I expect .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worked well, BB price was high

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked as expected for direct TV, no programming needed

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works well with my existing DirecTV receiver and is easy to program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    You can't move Direct TV remote to another TV.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a hard to find Direct TV remote. It works very well. Because it's a regular size it's harder to lose than the small Direct TV supplied remote. Because each remote control works only with its assigned receiver; I would suggest that every subscriber buy a spare; it comes with programming instructions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a replacement for a defective remote & this did the trick. easy to program and reasonably priced

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great replacement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most easiest setup I ever experienced and works amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    It works with the new stream boxes too!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We lost one of the remotes for a DTV stream box. Decided to try this and was surprised that it was able to control the newest boxes. Doesnt offer voice obviously but still pretty awesome nonetheless

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Very easy set up & good quality!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of the remote is light weight & durable! It was a very easy set up with the tv & DVD player.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    A must have controler for DirecTV HD reciever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    reliable. Product Life is about 2 years. After approx 2 years buttons begin to break down and the controller needs to be replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Easy to work remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Can be used on multiple devices. Will purchase another one in the future.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Great Replacement Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works very well with Directv. It's easy to learn how to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Stupendous back up remote for Directv DVR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement remote for an original which finally broke down after approximately five years of use. Programing the remote is fairly easy to do. Unlike other remotes, this remote also has a nice range for use; there is no need to sit a ft. away from the receiver. The only thing to be warned about is they will serve their purpose for a few good years. However, they will eventually breakdown from constant use, and then they will need to be replaced again. Other than that, the product is stupendous.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    PERFECT MATCH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO PROGRAM ,PERFECT MATCH TO REPLACE MY OLD BROKEN REMOTE, VERY GOOD PRICE.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Replacement remote for DirectTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates as advertlsed for DirectTV. Capable of operating 4 components. User friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to set up and good price. Better than going to Directv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Easy to use. Came with easy to follow instructions to program.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    RELIABLE REMOTE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is more reliable and less prone to failure than many other more expensive remotes I've used. And, it works out of the box with DirecTV, no programming required. The only drawback is that it is not backlit. DirecTV does offer a backlit unit, and I have one, but I could find one at the Best Buy store when I shopped for this one. (I supposed I could have ordered it online, but was impatient.) Otherwise, it's great.

    I would recommend this to a friend
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