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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 958 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Universal Remote for its ease of use, compatibility, and value for the price. Many appreciate it as a reliable replacement for older remotes, highlighting its functionality and features. However, some users mention challenges with button quality and size, while others note difficulties with programming or response time. Overall, the remote receives positive feedback for its ease of use and functionality, but some design aspects could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 958 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Stupendous back up remote for Directv DVR

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a replacement remote for an original which finally broke down after approximately five years of use. Programing the remote is fairly easy to do. Unlike other remotes, this remote also has a nice range for use; there is no need to sit a ft. away from the receiver. The only thing to be warned about is they will serve their purpose for a few good years. However, they will eventually breakdown from constant use, and then they will need to be replaced again. Other than that, the product is stupendous.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    PERFECT MATCH

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EASY TO PROGRAM ,PERFECT MATCH TO REPLACE MY OLD BROKEN REMOTE, VERY GOOD PRICE.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Replacement remote for DirectTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates as advertlsed for DirectTV. Capable of operating 4 components. User friendly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 5 out of 5 stars

    easy to set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to set up and good price. Better than going to Directv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality. Easy to use. Came with easy to follow instructions to program.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 4 out of 5 stars

    RELIABLE REMOTE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is more reliable and less prone to failure than many other more expensive remotes I've used. And, it works out of the box with DirecTV, no programming required. The only drawback is that it is not backlit. DirecTV does offer a backlit unit, and I have one, but I could find one at the Best Buy store when I shopped for this one. (I supposed I could have ordered it online, but was impatient.) Otherwise, it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Direct TV Remotes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, it was a replacement remote. Easy to setup and operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DIRECTV remote

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t work perfect. Sable to go right in the store and take the remote home and it work just like it’s advertised.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like the original. Easy to read instruction, easy to program.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 5 out of 5 stars

    Good remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to program the remote. Very reliable and last.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for all my devices. Good price, many features.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paired beautifully with my TV even at night when the lights are off, I’m able to navigate the control panel

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    didn't have to wait for Direct TV to send a remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As much time as I spend at Best Buy, it was good to know that I can buy some Direct TV equipment, without waiting for it to arrive. I saw another Direct TV remote that I want to purchase in the future - where you can use it from another room! But I am happy with the one to replace my old beat-up remote. It was very easy to program - had that done within a few minutes of opening the package. Plus I was able to get rewards points for my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfectly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After several years, some buttons on our remote wore out.. Ordering from DirecTV would have taken weeks. Looked online and Best Buy had it in stock. It is the exact same remote (not a substitute) that DirecTV provided with our initial service. That is great since my wife did not have to learn how to use a different type of remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Replacement

    Rated 4 out of 5 stars

    Replacement remote for directv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is easy to program, and is the correct replacement for the original.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    IR remote for Direct TV

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works well if you need it to connect to a receiver in another room or closet. We bought this one to replace our last one. However, shortly after DirectTV had to replace our receiver and a remote came with it that had IR capabilities.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 5 out of 5 stars

    remote directv great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good replacement. quality good. easy to program. have used in past.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price

    Rated 4 out of 5 stars

    Works like my other ones. So that great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for what I needed. Don't have to learn how to use another remote

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Works great with Directtv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great replacement remote. It was easy to set up and performs like the original.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My DIRECTV remote had seen better days.A few of the buttons no longer worked.It got to be very annoying.So I bought a new one at my local Best Buy.It was identical to the original.I am so happy now with my new fully functioning remote.

    I would recommend this to a friend
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