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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 958 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Universal Remote for its ease of use, compatibility, and value for the price. Many appreciate it as a reliable replacement for older remotes, highlighting its functionality and features. However, some users mention challenges with button quality and size, while others note difficulties with programming or response time. Overall, the remote receives positive feedback for its ease of use and functionality, but some design aspects could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 958 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    If you need a DirectTV remote.... Heere it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like the original that came with the system. We lost the last remote that we had for our downstairs satellite with DirecTV (My guess is it's hidden in a cushion somewhere in the house). Ended up purchasing this one, works like a charm!

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility, Ease of use

    Rated 4 out of 5 stars

    Perfect for what I needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was exactly what I needed for my tv. Works great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Replacement Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our remote finally died, it was almost 20 years old. Definitely lived its life. Love these Directv remotes and so happy to see they still make the same ones. Easy to use, very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just like Directv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a new remote for my Directv box. They have me a run around and wanted a ton of money just for a remote. Found this online and it works perfectly. Save some time and money with this and don't go through the hassle of calling Directv.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this controller. I've had one for years. Mine finally disintegrated in my hand so I had to buy a new one. Glad I found the exact same one I had before. Comfortable and simple to use. Bought My dad one too because he uses the heck out of his too.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DirecTV - Universal Remote - Silver

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little skeptical at first but eventually was easy to set-up and use. Would purchase again if needed for my other Samsung DirecTVs.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Great Replacement Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote works great, to be honest I think it works better than our old remote did when it was new. If you need a replacement remote for your DirecTV system, I have no reservations recommending this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy set up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new 55" Sony TV old remote control was only able to change channels it was 4 years old so thought I'll buy a new one so went into best buy it literally took less then 3 minutes to set up very easy and fast now i have volume control and on/off control.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A much needed replacement

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The original remote didn't work right anymore. Just popped in the batteries and it works perfectly. Looks just like the original, didn't have to learn new procedures. Very happy with this remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Very Good, But…

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exceptionally easy to program, but some of the streaming channels of my LG smart TV still cannot be accessed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DirecTV Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced 2 remotes & was surprised how easy they were to coordinate with my TVs.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great value!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I have already the same old DirecTV remote control before I found out I don’t need to set this up with my TV set. I just put in 2 batteries and then turn it on.. and viola! it’s already working!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Replacement Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old remote gave up the ghost, and this one is exactly like what my wife is used to. No complaints from her, so none from me! Easy setup too!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    better remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only is this a better remote than the small genie remotes that they give you with that system, but this is easier to find items on it and the white color is easier to find when you put it down in the wrong place and start searching around

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Direct TV Universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works much better than the remote Direct TV provided me with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good basic remote control for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product to replace the identical remote control. The original slowly wore out after a few years of use -- and that's the downside of this product. It wears out a little more quickly than I'd like. On the other hand, it is extremely easy to set up and use, something I really appreciate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great control but a bit challenging to program

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used to replace broken unit. It truly is a universal remote control and as such you have to go through many codes to get the thing to work. Once it is done it is relatively easy remote to operate.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My buttons on my remotevstop working. Direct Tv as gonna take to long to send me a remote. Bestbuy had just what i needed and it was easy to program

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exactly what I expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace one my dog ate and it works perfectly. It was pretty easy to set up with all of my devices and is identical to the previous one received from direct TV during my setup.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Performs well with lots of use in my household

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Many of hours of use on a weekly basis in my household. I have replaced more batteries than the price of this products that keeps going and going. However some keys will not function over time, but worth five stars in my opinion.

    I would recommend this to a friend
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