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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 958 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Universal Remote for its ease of use, compatibility, and value for the price. Many appreciate it as a reliable replacement for older remotes, highlighting its functionality and features. However, some users mention challenges with button quality and size, while others note difficulties with programming or response time. Overall, the remote receives positive feedback for its ease of use and functionality, but some design aspects could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 958 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for replacing remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous DirecTV remote buttons were not working. So I went and buy a replacement remote control. Setting up wasn't too hard. Follow the instructions and it should not take more than 5 minutes to program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The BEST DirecTV Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know why DirecTV ever stopped using this remote. This remote is AWESOME, so much better than the short white one they ship out now. Thanks Best Buy for carrying this remote. It was shipped quickly to my house and I am loving it.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great multifunction remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because my Direct TV remotes were the new version that don't work with multiple devices well. This works great with DVD/TV/Smart TV functions.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just like the original

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My aunt remote was old and wasn’t working properly. She was excited when I picked up the exact Directv remote and programmed it effortlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought several to replace my worn out DTV remotes. They came pretty quickly, were well packaged and as advertised. They had all the easy-to-follow directions enclosed and are working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Not a knock off

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly the same as remote that it replaced in every detail. Followed pairing instructions for Direct Tv and tv and using within 5 minutes.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having problems with the previous remote, this new remote was a dream! Everything is very user friendly as in the buttons and their functions are clearly defined just by looking at it. Thanks again Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    So easy to connect.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took me 3 minutes to program the remote to my vizio, I was so happy, cant wait to hook up other devices, i highly recommend this universal remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote for DirecTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a direct replacement for the current remote control that we had for DirecTV and our audio equipment. The instructions were clear and concise and it took around 20 minutes from start to finish for all equipment.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just worked just as great as the original one. I would recommend anyone to get it that needs a new remote.

    I would recommend this to a friend
  • Pros mentioned:
    Remote functionality

    Rated 4 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it a 4 because we couldn’t figure out how to link tv to remote. It works just fine for the guide and the channels for the cable box. I gave to use my tv remote for volume and to turn on and off tv

    I would recommend this to a friend
  • Cons mentioned:
    Programming

    Rated 4 out of 5 stars

    replacement remote, identical to older one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote is fine, it is the programming that is a major pain and is still only half done. Why do they have to make it SO difficult????????? Employee was helpful, however, he can't be at my home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement remote for Direct TV. This works perfectly & there's no learning curve. Could have ordered from Direct TV but there would have been a wait. This was much quicker & easier.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    T V remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the last one you had. get more. Best universal remote on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Solved the off and on problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having to push the ON button to turn off my TV with the older remote even though I programmed the remote correctly. With this version of the remote I can now push the OFF button to turn off both the TV and Directv at the same time.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My fifth remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remotes always work great. No issues at all with the product. The only problem I have is that my dog thinks they work great as a chew toy too.

    I would recommend this to a friend
  • Cons mentioned:
    Size

    Rated 4 out of 5 stars

    Universal Remote for Directv

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too many buttons and harder to hold and change channels. The smaller remote seems to be a better fit for most older customers. Less buttons to worry about.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    It works.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a remote to replace the old DIRECTV remote that stopped working after I dropped it one too many times. Just put batteries in, and it works - simple.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works as expected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a replacement for the same item. Following years of use a few buttons did not respond. The remote is intuitive responds quickly, and is very easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works with TV, does what it needs to, so I am satisfied

    I would recommend this to a friend
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