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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 958 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers frequently mention the Universal Remote's ease of use and compatibility as significant advantages. Many appreciate its overall performance, finding it works just like the original remote, and consider it a worthwhile replacement at its price point. However, some customers have noted concerns about the button quality and size of the remote.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 958 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for a friend that had klost her remote. The setup process was quick and easy. It works well and was a lot cheaper than getting a new remote from Directv

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Direct TV Universal remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works much better than the remote Direct TV provided me with.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DirecTV - Universal Remote - Silver

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Original remote became hard to operate with in channel selection. Directv universal remote works great and is identical to the original.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Does the Job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remotes take a beating over time but replacement remotes are easy to obtain and program. I've been a Directv customer for seven years and have just replaced two remotes. It's the only replacement part for Directv equipment that doesn't require a two-year commitment and tthat's a good thing.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually purchased this remote because our dog chewed up our previous one and wanted to help my son out because it was on his watch. It was an exact match w/ what we received after signing w/ DirectTV. Happy Dad=Happy Home

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    I would recommend this remote.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy to purchase this remote because I knew it would take to long to receive it from Direct TV. I do believe the cost is higher at Best Buy than DirecTV. However, it was worth it to me to not have to wait. Remote works great. I have had no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Cheap solution for Direct TV replacment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents Direct TV remote finally died after so many years and instead of waiting a week for a replacement from the company, I decided to pick this up and after a minute of registering she was up and running with no issue at all.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best Remote for Direct TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The directions for set up didn't work but all I needed to do was use the TV's instructions and it was simple. This is very easy to use but there are a few buttons I have never used.

    I would recommend this to a friend
  • Cons mentioned:
    Programming

    Rated 5 out of 5 stars

    Worked right out of package

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old remote quit working so i found this duplicate at Best Buy. Took it out of the package, put in new batteries and it worked like a charm right away. I didn't have to do any programming.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Great deal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote worked right away. We just had to program the various codes in for the TV, stereo, etc. The price was very good, so I am very pleased with this purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for replacing remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous DirecTV remote buttons were not working. So I went and buy a replacement remote control. Setting up wasn't too hard. Follow the instructions and it should not take more than 5 minutes to program.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect replacement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like original. Retains original settings that were programmed in remote being replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Great multifunction remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because my Direct TV remotes were the new version that don't work with multiple devices well. This works great with DVD/TV/Smart TV functions.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    REPLACEMENT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A VERY CAPABLE REPLACEMENT FOR ORIGINAL REMOTE CONTROL

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is working real good. It is better then the one that came with the Direct TV box. I like this one.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great replacement remote.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just like the original. Easy to program. Worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Happy shopper

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome user friendly to pair! Would definitely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy, great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought several to replace my worn out DTV remotes. They came pretty quickly, were well packaged and as advertised. They had all the easy-to-follow directions enclosed and are working perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Just like the original

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My aunt remote was old and wasn’t working properly. She was excited when I picked up the exact Directv remote and programmed it effortlessly!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having problems with the previous remote, this new remote was a dream! Everything is very user friendly as in the buttons and their functions are clearly defined just by looking at it. Thanks again Best Buy!

    I would recommend this to a friend
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