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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 958 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers commend the Universal Remote for its ease of use, compatibility, and value for the price. Many appreciate it as a reliable replacement for older remotes, highlighting its functionality and features. However, some users mention challenges with button quality and size, while others note difficulties with programming or response time. Overall, the remote receives positive feedback for its ease of use and functionality, but some design aspects could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 958 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    great remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our dog chewed up our original and we bought this to replace it..it's awesome we haven't had any issues. It was easy to program to both TV and receiver

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    My review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product looks just like it did on line. Good value works with several brands of tv's good quality good price happy with my purchase would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great OEM remote control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a new Direct TV remote control, this one is great. It automatically communicates to your HD receiver. Then just program in your TV and your back in business.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Exact replacement for Directv remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They make Directv remotes with all kinds of extras but they cost more than they are worth. This is the simple replacement for the remotes you get from Directv. It's easy to setup with directv receivers.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote needed to replace the original that after being dropped a few times wasn't working properly. Functions just like the one that came with the system initially.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can be said about a replacement directv remote control....well it looks exactly like the one its replacing, it works exactly as expected, was fairly priced

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Exact replacement

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Some of the buttons on our remote from Directv no longer worked correctly. Happy to find exact replacement at a lower price than offered by Directv.

    I would recommend this to a friend
  • Pros mentioned:
    Remote functionality

    Rated 4 out of 5 stars

    Exact Replacement for DirecTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is an exact replacement of the remotes that are included with DirecTV receivers (before the Genie at least). Works just like new. Only reason I gave it 4 instead of 5 is for the remote button layout.

    I would recommend this to a friend
  • Pros mentioned:
    Remote functionality

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad BestBuy sells these. After my DirectTV remote took a swim in the washer? This was greatly appreciated when I realized BestBuy had it!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easiest remote to program and works better than the remotes DIRECTV gave me

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Just like the original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical about the purchase since the price was so much cheaper than everyone else's. I was pleasantly surprised to find it was the exact same one and works perfectly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does what it is supposed to do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this because my last remote died after 6 years and because every other remote in the house is of this type. I really don't want to have to teach everyone else how to use a new remote. if you are looking for something to control your DirecTV box and some type of high-end surround sound system, you'd probably be better of using a learning remote geared to your system that can be programmed for the DTV box. You simply can't get "into the weeds" of the settings on the other systems using this device. If you want to watch TV and change channels and volume and press a single button to turn the DTV box and the TV on and off, then get this.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No problems with direct tv receiver plus tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is an exact replacement for the factory direct tv remote. it is easy to set up and program. actually works slightly better then the old factory remote. the buttons give positive feedback.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that you can find these available at Best Buy. Mine stopped working a few months back and it's such a great thing that I can find it at my local Best Buy! Works great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Remote Control

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this item for my mother and she was excited when I gave it to her and it works good. It was priced to go at Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Quick and easy replacement Old remote

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happened to be at the store and needed to replace an old broken DIRECTV remote. Simple and easy rather than going right to DIRECTV for it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect replacement remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The old remote control started acting up and I needed a replacement quick. Best Buy had it in stock and it worked perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly with my direct tv box. Synched itself which was really nice. Easier to use for my elderly grandfather than the one that came with the direct tv box.

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked just perfect hooked right up to the DirecTV box

    I would recommend this to a friend
  • Pros mentioned:
    Compatibility

    Rated 5 out of 5 stars

    Exact replacement for your Directv Remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a direct replacement remote for the one that came with your system for controling your Directv satellite box. Works very well with your TV and other equipment as well.

    I would recommend this to a friend
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