Customer Ratings & Reviews
- Model:
- UD20124/UD20124V
- SKU:
- 6333846
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the Endura Reach Upright Vacuum's lightweight design and ease of use, praising its strong suction and performance on carpets. Many appreciate its powerful cleaning capabilities, especially considering its compact size and affordable price. While some users noted the vacuum can be loud, the positive feedback on its cleaning power and convenience outweighs this concern for most.
This summary was generated by AI based on customer reviews.
DO NOT BUY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Handle doesn't stay latched into vacuum. It is a removable piece that clicks in place. After a month the latch does not stay fastened and the vacuum is unusable. The arm comes right off. I can bet it will happen to any of these vacuums over time. It is a soft plastic knob that holds it in place, and easily wears down. Cant even return it now.
No, I would not recommend this to a friendBrand response from DirtDevil
Posted .Hi Billy, I wanted to reach out and apologize for the experience you had with the Hoover Endura Reach Upright Vacuum. This is not a typical experience, and we would like to learn more. Please email us at [email protected] with a reference to your review and model number. Thanks, Cierra - Dirt Devil Team
Not working as expected. Not worth buying for the
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was mentioned to clean floor and carpet But the suction power is really bad and it leaves down dust particles sometimes when vacuumed. Definitely not worth the price. Initially I brought the model UD20120 for $40 that was far better than this model Extremely disappointed with this purchase and wouldn’t prefer buying dirt devil again.
No, I would not recommend this to a friendBrand response from DirtDevil
Posted .Hi Saik, thank you for taking the time to review the Dirt Devil Endura Reach Upright Vacuum Cleaner. We would like the opportunity to improve your current experience. Please email us at [email protected] with a reference to your review and model number. Thanks, Cierra - Dirt Devil Team
OK Product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is Basic vacuum. Not good for a large home. Only if you have a small area to vacuum and medium to thin carpet.
No, I would not recommend this to a friendOkay at best!
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ok , but not the best quality for a few yrs of use, maybe an year if used regularly.
No, I would not recommend this to a friendNot worth the money
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lost suction after 5 months. No longer pick up anything from the floor.
No, I would not recommend this to a friend.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Belt snapped relatively quickly. And was hard to find the replacement belt for it.
No, I would not recommend this to a friendBrand response from DirtDevil
Posted .Hi 0013, thank you for taking the time to review the Dirt Devil Endura Reach Upright Vacuum. We would like the opportunity to improve your current experience. Please email us at [email protected] with a reference to your review and model number. Thanks, Cierra - Dirt Devil Team
Vacuum
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t pick up as well as it should. This vacuum didn’t last long.
No, I would not recommend this to a friendDont
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Literally fell apart within 6 months. Just suck it up and but a dyson
No, I would not recommend this to a friendTurn off
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was vacuum and it shut down I had to wait until cold down to use it again
No, I would not recommend this to a friendBrand response from DirtDevil
Posted .Hi Gaelgaona, thank you for reviewing the Dirt Devil Endura Reach Upright Vacuum. Your vacuum has a safety feature called 'Thermal Protector' designed into your cleaner to protect it from overheating. When the thermal protector activates, the cleaner will stop running. When this happens, unplug it from the electrical outlet and empty the dirt cup. Inspect the nozzle inlet, hose connector, hose, dirt cup inlet, pre-motor filters, and HEPA filters for any obstructions and clear obstructions if present. When your cleaner is unplugged and the motor cools off for 30 minutes, the thermal protector will deactivate and cleaning may continue. We hope this helps! For any other questions, please email us at [email protected] with a reference to your review and your model number. Thanks, Hayley - Dirt Devil Team
Stopped sucking with within 20 days of purchase.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very expensive and not good quality at all. Stopped working and sucking after just 20 day of purchase. Had to return it back for a Hoover instead.
No, I would not recommend this to a friendBrand response from DirtDevil
Posted .Hey jak123, thank you for reviewing the Endura Reach Upright vacuum. We hope we caught you in time! Here are some helpful tips to improve the suction: check to see if the filter or nozzle is clogged. Turn off the unit and disconnect the nozzle to remove the debris. Also check the hose for any built up debris, and use the handle of a broom to remove. After checking the hose, please be sure to securely connect the hose to your vacuum. We also recommend checking the filter by removing it from your vacuum and tapping out any built up dirt/debris that could be resting on it. Rinse the filter with water until the water runs clear and allow a dry time of 24-36 hours. We hope this helps, but if not please email us at [email protected] with a reference to your review and your model number. Thanks, Cierra - Dirt Devil Team
Disappointed
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year old and not used often (area rugs only) and its hose connection is failing. Not pleased.
No, I would not recommend this to a friendDust is coming from vacuum while in use
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Vacuum needs to be returned for a refund. Definitely will be returning.
No, I would not recommend this to a friendBrand response from DirtDevil
Posted .Hi hill, thank you for reviewing the Dirt Devil Endura Reach Upright Vacuum. Here are some helpful tips to improve the suction: check to see if the filter or nozzle is clogged. Turn off the unit and disconnect the nozzle to remove the debris. Also check the hose for any built up debris, and use the handle of a broom to remove. After checking the hose, please be sure to securely connect the hose to your vacuum. We also recommend checking the filter by removing it from your vacuum and tapping out any built up dirt/debris that could be resting on it. Rinse the filter with water until the water runs clear and allow a dry time of 24-36 hours. We hope this helps, but if not, please email us at [email protected] with a reference to your review and your model number. Thanks, Cierra - Dirt Devil Team
Quality in question
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend this vacuum. It broke in less then a year.
No, I would not recommend this to a friendLightweight
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not Very potent but does the job . It’s also not practical It’s so light that it rips Ivey
No, I would not recommend this to a friend- Pros mentioned:Suction, Weight
Totally Ineffective
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ok, so I don't usually write reviews but I feel compelled to tell people to avoid this product. The base (?) of the vacuum essentially picks up nothing. You're just pushing it around (and becoming frustrated) as it goes over little bits of lint, dirt, etc. The only effective suction is the wand (tube?). If you're ok with carrying the lightweight unit around and using the tube, then perhaps this is for you since it's pretty inexpensive. However, if you have a sizable home or apartment, who wants to carry the vacuum around while using only the wand? That's ridiculous. I was thinking about keeping this and chalking it up as a learning experience. Not to mention, having to deal with returns during COVID-19 crisis. Nope, this thing is going back. If I wanted a wand with suction, I would've gotten that. I want a vacuum.
No, I would not recommend this to a friendBrand response from DirtDevil
Posted .Hey aestheticsmatter, thank you for reviewing the Dirt Devil Endura Reach Upright Vacuum. Here are some helpful tips to improve the suction: check to see if the filter or nozzle is clogged. Turn off the unit and disconnect the nozzle to remove the debris. Also check the hose for any built up debris, and use the handle of a broom to remove. After checking the hose, please be sure to securely connect the hose to your vacuum. We also recommend checking the filter by removing it from your vacuum and tapping out any built up dirt/debris that could be resting on it. Rinse the filter with water until the water runs clear and allow a dry time of 24-36 hours. We hope this helps, but if not, please email us at [email protected] with a reference to your review number and your model number. Thanks, Cierra - Dirt Devil Team