Customer Ratings & Reviews

Purchasing installation for the dishwasher was somewhat beneficial. Primarily to get unit unpacked, in the house and opening (was pretty heavy), and also to get electric cable/hoses attached correctly. I watched him do the install, and that was fortunate, as after he was done it stuck out too far. He indicated not being able to push it back any further and that my cabinet depth wasn't enough. However I thought about it overnight, thinking that didn't make sense as my former unit was ok. I then read the instructions (that he didn't read), and realized he didn't run the drain hose in the clearance space that he needed to, so it was obstructing the ability to push back further. I pulled the unit back out the next morning and re-ran the cables/hoses through the cabinet where instructions stated, and was able to get the dishwasher to push back further into the cabinetry. So I learned how to install properly from this experience for the next time. Was a bit frustrated that he didn't do correctly, but I also had a positive with him in putting a range in place that was more of a challenge than what I expected (and didn't pay for installation or delivery on that unit). That was due to flooring and trim work put in years earlier, but after the former unit was in place. So I called it even... but make sure the manual is followed by the installer!

The install went very well. The gentleman that did the work did all of the heavy lifting and was careful with our piping, etc. There was some confusion regarding whether it would be delivered/installed on time but it worked out fine.

The team that installed our dishwasher was fantastic. The were very careful removing the old and installing the new dishwasher. They were fabulous and informative. I would recommend this service to anyone that wants an installation that went fantastic and performed professionally.

Great job with removal and installation by Total Tech team, on time, efficient, respectful team. Made sure the install was right and operational before departing.

The installer was knowledgeable and did a fantastic job. Our home is older so the dishwasher is not as close to the sink as newer homes. He was able to complete install in a clean, neat fashion.

The installation technician was very knowledgeable and fast. My old dishwasher was installed in a very non-normal way which took a few extra minutes to get out- but he did it rather quickly I thought. In less than 1 hour I was washing dishes again and happy.

Jermaine was incredible! He answered all of our questions and was very professional.

I love the style and how quite it is, the third rack is good for large loads. I also like just using the top two rack for smaller loads.

The installer was a little late in arriving, but he called in advance to tell me. Once he was here, he was very respectful of the property and was friendly and professional in his communication with and explanations to me. He performed the installation quickly and checked that everything was working correctly. He cleaned up everything...no one would have known he had been there.

The installer was very knowledge and adjusted it to fit my kitchen counter

The installers that came out to put in my dishwasher, surpassed all of my expectations. They were very professional, clean, and thorough. They took time to explain what they were doing and why.

The installation was so fast and efficient. Removal of the old dishwasher was such an added bonus. These guys were thorough and did great work. 10/10 will use this service for other appliances.

The actual installation date was not only over a week later than scheduled but was scheduled for 3 separate days: delivery, removal 2 days later and installation a few days later. I’m 80 years old with emphysema and still in physical therapy for a broken foot. I upgraded to 4 stars because they were finally able to do It in 1day, 1 week later than the original date and the delivery guys were great. It was after you re-opened and took many calls and tears on my part.

The install techs knew exactly how to do this. They removed the old dishwasher, and even swept up the dirt and debris in the cavity before installing the new one. The whole process took 35 minutes including running a short cycle to check for leaks.

They quickly fixed the unbalanced area and got us running with a dishwasher in less than an hour while here. Also eagerly helped telling us exactly what was different from our other dishwasher.

The Samsung dishwasher is great. Even though it did not come with the rest of the appliances the 3rd party - TM Chase (Maurice) did a great job installing the dishwasher. He called ahead of time to let us know he was on his way. No problems w/dishwasher, ensured it worked, and fixed water line before he left. Great customer service!!

We’re delighted! The dishwasher is nice and clean looking. We love the extra rack at the top. And it’s SO quiet.

A small leak did appear under sink after they departed. The company sent out repairmen after I talked to them. They were efficient and had it repaired in a short amount of time.

High quality and professional work. Very pleased with the services and outcome.

Good service - quick and easy - nice crew who helped instal the appliances