Customer Ratings & Reviews

We had an appointment for the 1/11 morning slot (7am-11am), and really appreciated how we got a reminder the day before with a smaller time frame (9am-11am) of when to expect the installers. We also got a call when they were loading the dishwasher onto the truck from Best Buy and were about to be on their way, giving us a nice heads up. On the call, they also asked if we could clear underneath the sink, which wasn't mentioned in the "What You Need to Know" documentation in the Best Buy Appointment Manager, so that was good to know for a more streamlined install. Our installers were very polite, friendly, and efficient. (I am really bad with names--sorry!, but I think one of them might've been Roy? There were two of them; they arrived around 11:05am.) They laid down a long cloth path from the doorway to the kitchen, to make sure they didn't dirty the carpet, which was a thoughtful gesture. They also let us sweep out the what was under the old dishwasher after they had removed it (goodness knows when we'll be able to access that spot again!), and gave us tips and things to be aware of with the new dishwasher. They wouldn't let us lift a finger, even though we offered and wanted to be helpful. :) Would definitely recommend! They were in a white Enterprise van, and had on shirts with (presumably) their actual company name/info, but did not advertise or call attention to it. Best Buy, I hope you're treating them well!

This was way better then me try to figure it all out. These guys got the old one out in less than 10 minutes and had the new one in the house ready for install within the next 5 minutes. While I had my morning coffee they prepped the area and where cauthious about all my stuff and had the new washer installed and doing a test run all within 30 minutes. After about an hour they were on there way, everything looks good and is running awesome and I didn't have to lift a finger.

The two men who arrived really know their business. They were effective and quick. Removed the old dishwasher, took it out to their truck, and set up for the new dishwasher. Made sure all the pipes were on correct. Put in the new powercord and brought in the new Bosch 300 dishwasher. Installation was done correctly and the new dishwasher does its job. Will use Best Buy installation again.

This dish washer clean everything very well, it is easy to operate. Very quiet. Its appearance is outstanding.

Dishwasher installed with no problems. Thanks for everything!

The team was great !delivery went smooth, and they hauled away the old dishwasher and tested the new one before they left to be sure everything is working properly . I was very pleased with the service I received

Good job at installation and mine was tricky as we need extra everything due to placement of our dishwasher. They made sure it ran and didn't leak before they left. Only complaint was that they forgot to remove some packing on the spray arm which was a pain to get off after it was wet.

The installation or our dishwasher was not simple. The original dishwasher was slightly smaller than the one we purchased. As a result modifications had to be made to the cabinet. The home owner (I) made the the changes to the cabinet. The installer and Josh another installer worked professionally to install the appliance. They did not rush. The did the job well. I am pleased with the work they did on the installation. They thought of everything.

they did a great job in and out in no time hooked up my appliance and took away the old awesome job

The installer sent by Best Buy was truly an expert; he removed our old dishwasher (and took it away for us). He installed our new dishwasher with a new water hookup (braided SS) line. After ensuring that everything was lined up perfectly, he then took the time to explain the finer points of using this new appliance. I would strongly recommend anyone buying a dishwasher from Best Buy to use their service to install it - the experience was truly hassle-free.

The men came in and were able to install in about 1/2 hour. They were clean and considerate of my property. The install went smoothly and my dishwasher works great!

The guys were amazing. Quick and professional. Made sure we knew how to run it.

The technician arrived on time. Was careful to remove his wet shoes. Quickly removed the previous dishwasher. Unpacked the new dishwasher and installed the new one very professionally. This is what he does: "installation".....not repairs. That's why he can do it so efficiently. I was impressed and feel that his company/employer was doing the right thing.

The dishwasher looks great and level and no leaks and works like a beauty

Did a great job installing our dishwasher. Professional and prompt.

What a great dishwasher. It is being used daily in our office and is easy to use, quiet and does the job. Thank you.

Fantastic install, so quick and easy. Very professional. Helped with air gap install as well

Works great cleans well the only thing I didn’t understand when it says it ok to use the pods. They told me to only use powder

The installers were right on time and took great care to connect and position the dishwasher properly. They removed our old dishwasher smoothly and ensured our new one was in working order and that we knew how to use its full range of features before leaving. They did an excellent job!

The installation team that Best Buy uses were extremely good. They kept me apprised of the time window, called just prior to arrival and completed all phases of installation and removal of my old dishwasher efficiently and professionally. I could not find any alternative to the Best Buy purchase and installation option anywhere and am very happy that I chose to try it.