Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Model:
20704M
SKU:
6361146
Your price for this item is $15.99
Clearance
The comparable value price is $34.99

Customer reviews

Rating 4.7 out of 5 stars with 110 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
90%would recommend to a friend

Customers are saying

Customers are satisfied with the Frozen II Elsa 14" Doll, frequently praising its high quality, beautiful hair, and appealing size. Many appreciate the doll's interactive features, including lights, singing, and sounds. Positive feedback highlights the doll's attractiveness as a gift and its ability to engage children in imaginative play. The doll's resemblance to the movie character also receives favorable comments.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 110 reviews
  • Pros mentioned:
    Doll

    Rated 5 out of 5 stars

    Very cute doll

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my 7 year old for Christmas she loves it very pretty doll

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Toys

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for my grandkids they loved these for Christmas

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift and the child loved it.. she wanted two of them.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Friends daughter loves it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for a 2 year old and she loves it. Amazing toy and good price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Christmas gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My baby niece can’t stop playing with her. She absolutely loves her

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    My granddaughter loves it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with its quality. My granddaughter is elated.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves it great price and quality ....

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Super cute

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for kids of different ages. Different phrases.

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Nice doll

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good materials nice lighting good sound in the songs

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Affordable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great price,good quality an granddaughter loves it

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Good

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is a big frozen fan and loves her doll

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it still sings

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your goal is to make a little one happy, it works. If your goal is to stay sane as a parent who lives in said house with this doll while it's being played with endlessly, night after night, might be a different calculus, but it's probably worth it. My daughter's declared this to be her favorite present from the holidays.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sing-a-long

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My grandbaby loves singing with her! Its a little heavier than I thought. Wish the legs move so it can sit, etc.

    I would recommend this to a friend
  • Pros mentioned:
    Lights

    Rated 4 out of 5 stars

    Super cute!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter will love the lights and music. Got a great deal and I’m putting it away for Christmas.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love this doll!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughters are obsessed with frozen and frozen 2. My 3 year old loves this singing Elsa doll so much. It is well made and durable. It comes with removable shoes-that get lost in my house. The only bad thing is the song becomes repetitive after the thousandth time hearing it ❤❤❤ Thank you Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Lights

    Rated 4 out of 5 stars

    Elsa sings lights up

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean her face and hair are very bland but the lights were pretty so at half off it was fine

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 4 out of 5 stars

    Great gift for my daughters.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Girls loved it! They played with it for such a long time that I now know the song. Yah for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elsa is very pretty

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She is extremely pretty. The hair is very soft, the voice sounds just like the movie voice. The quality of the material is extremely better than I thought it would be. I am very pleased with this toy and would definitely recommend it to anyone that has a girl that loves Frozen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hit of the Birthday Party

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter’s friend for her birthday. When she opened it the kids couldn’t get enough listening to her sing and light up in her pretty purple dress. My daughter keeps asking me where hers is. Guess SANTA will have to pull through with another one. Great purchase

    I would recommend this to a friend
  • Pros mentioned:
    Quality

    Rated 3 out of 5 stars

    Elsa is too loud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elsa does all the things she aught to. However, her songs/music are too loud. That’s why the down grade. She is now existing with a couple of fabric/gauze bandaids over the speaker & is tolerable, but is still audible everywhere in a large room. Other than that the 3 1/2 year old granddaughter loves her.

    No, I would not recommend this to a friend