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Customer Ratings & Reviews

Your price for this item is $1,049.99
The comparable value price is $1,299.99

Customer reviews

Rating 3.7 out of 5 stars with 87 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Camera Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are positive about the excellent condition of the Geek Squad Certified Refurbished Air 2S Drone and its high-quality camera, finding it easy to use. However, customers are negative about the battery life, with some experiencing issues with the included batteries, and a few reporting problems with the propellers. The overall experience is mixed, highlighting both the drone's strengths and weaknesses.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 87 reviews
  • Rated 5 out of 5 stars

    Worth a shot!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading mixed reviews ordered one of these figuring I would just return it if things were bad. Everything was new and in sealed packaging. Been flying it for a couple weeks with no issues. Very happy with my choice of an Air 2S and saving $500!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of the complaints about this item. My mistake and (blessing in disguise) was reading them after I made the purchase. Everything was included drine was not bound to anyone and it flys great. Im a satisfied customer.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    great refund drone, but 2 batteries were dead

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refubrished product, everything worked great except 2 of 3 batteries were dead. Instead of replacing just the batteries they want to return everything. Now after reading comments I wonder if they check them now or just sell it again to another person...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Business owner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this trusting it would work. However, I haven’t been able to use it once because geek squad did not bother to check and verify if it was bounded to the previous owner. Which the drone is indeed bound to the previous owner. I took it back to Best Buy and they said they couldn’t do anything about it! I wasted my money. This will be the last time I ever order from Best Buy. I have spent THOUSANDS at Best Buy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Came back for more

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second Best Buy Refurbished Air 2S I’ve ordered. The first was in perfect condition and I’m sure the next will be as well! Very happy with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used the drone at least 30 times now and it runs perfectly. Packaging came with everything in the description. Definitely worth the buy!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Missing parts

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this thinking it was a great deal. Arrived in just the soft sided careying case, no instructions, missing batters, charger, and nd filters. Drone needed ginble calibration in order to work properly.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Scratched camera lens, body, and missing parts.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed. I have been a Best Buy customer for over a decade and this is the first time I have ventured into the “Geek Squad Refurbished” department. I don’t think they even opened the box.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    500$ off, yes please!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drone only flown a couple of times. But missing some items like filters but you can go into the store and get a discount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stellar flying platform! Came in perfect shape and flys like a dream.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best for me , perfect imagen , I Buy again. Xx

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    All hype

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Claims that it goes 3 mi in the sky and 7 mi away. So far I've only been able to go 1600 ft in the air and 3400 ft distance. But still better than any other drone that I've ever owned

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and recommended for business get chance and buy it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Issues with re-furbishment

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the batterries is bad and the drone is still linked to another account

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product..youll need this. Everything included to get you started

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dji air 2s

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked like new and for a lot less. I would buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the drone for a couple of weeks, I've been using it quite often and I have not had any problem as of today.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Still bound to previous owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drone looked great. Box on the other hand was trashed. Charged up batteries no issues. Powered on drone, still bound to previous owner. Returned

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent drone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great except 2 of the batteries won’t charge but the chat said they’d replace them.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    the worst purchase of my life

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't buy it. It was the worst decision. The camera stabilizer doesn't work.

    No, I would not recommend this to a friend
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