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Customer Ratings & Reviews

Your price for this item is $969.99
The previous price was $1,389.99

Customer reviews

Rating 3.6 out of 5 stars with 31 reviews

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Rating by feature

  • Battery Life

    Rating 3.8 out of 5 stars

  • Range

    Rating 3.8 out of 5 stars

  • Camera Quality

    Rating 4.0 out of 5 stars

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Cons mentioned filter

71%would recommend to a friend

Customers are saying

Customers recognize the Geek Squad Certified Refurbished Avata Pro-View Combo as a great deal, with some reporting savings of $400 compared to a new one. However, there have been complaints about missing vital parts upon arrival.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 31 reviews
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Got all items for less $$$. Good deal for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with all items. The Avata works great. Drone looked brand new. Cheaper than anywhere else I could find and I got all items. The only thing that could’ve been better is if the Fly Away coverage was still buyable but it’s only available to buy from DJI within 48 hours of activating the drone the first time. Overall happy with the purchase. I do recommend buying a DJI FPV controller and getting a few hours in on a simulator and then buying the drone bundle so you can know what to expect if planning to fly in manual mode. That way you can sort of split up the cost of the purchase as well if needed since the FPV controller will also be another ~$200. Only thing that was “missing” was the box for the goggles. I got the box for the drone, and all accessories. Good deal. The avata itself handles well. I’m not that good at manual mode as I just started flying manual on this drone. It does seem to have a lot of propwash which I was unfamiliar with coming from a GPS drone background. Or possibly I’m just not good at flying manual lol. Video quality it great but I feel as though the GoPro quality is just a tad better in colors. Side by side footage on YouTube you can hardly tell the difference. Prop guard is great. I think this is a great entry drone for people that want to fly manual mode and do those dives and flips but don’t want to build a full FPV rig. Great overall experience.

    I would recommend this to a friend
  • Pros mentioned:
    Durability, Price

    Rated 4 out of 5 stars

    Fly Like a Super Person

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this drone. Saved me $400 on a new one by buying this. Crashed it twice already, and it still flies great. Only a couple of scuff marks. In terms of being easy to fly, this thing is the iPhone of drones. It's that simple. The picture with this review was taken with the drone. I've been trying to fly it every day since I got. Want to fly like Super man/woman? This is what you need to get that feeling. New super power unlocked!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wham Bam, thank you Bestbuy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being a noob to FPV drones, I was too excited to wait for any piece of equipment that came in the “like-new” Avata Pro-view combo box to be fully charged before getting everything setup for my maiden flight. Half cocked but once in the air, I was comfortably immersed in a 1080P resolution, bursting with rich colors as the head tracking feature overwhelmed my senses with an astonishingly ample and crisp field of view. Less than a minute into my dreamy aerial serenade, the time had come and like Cinderella before midnight, the drone had to RTH. Notwithstanding, I was completely satisfied and quite exhausted after experiencing a spine tingling dose of oxytocin. I can hardly wait to recharge for round 2.

    I would recommend this to a friend
  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is ine of the best drones for anyone starting FPV. Veey durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal !

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saved a few hundred on a brand new drone ! Got it delivered in 3 days . Most things were still in plastic , no damage or signs of use , Tested everything works as it should … Got everything except the original box it came with. I would definitely recommend .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I was better off with mini 3 pro goggles integra

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Goggles are obsolete imo Too many cables dangling now you need yo connect tphone gor remote id too Drone was in good shape

    No, I would not recommend this to a friend
  • Pros mentioned:
    Fast shipping, Price, Works well

    Rated 5 out of 5 stars

    Highly recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Great price Great condition Fast shipping Perfect purchase

    I would recommend this to a friend
  • Cons mentioned:
    Comfortable

    Rated 4 out of 5 stars

    Amazing, with we flaws

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, durable and extremely fun to use drone. However after owning a mini 4 pro, there’s a room to get it more comfortable to use but over all it’s a second best drone for its money

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buy the brand new save, some trouble.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller wasn’t able to charge, the items in the pack was scattered they literally fell out when I opened the box. I had to go return it and Order a brand new avata

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    "Solid FPV Experience with Refurbished DJI Avata P

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The DJI Geek Squad Certified Refurbished Avata Pro-View Combo, featuring DJI Goggles 2, provides a decent FPV (First-Person View) drone flying experience. While the refurbished status and performance are satisfactory, it meets the expectations for an immersive flight without the high cost of a brand-new unit.

    I would recommend this to a friend
  • Cons mentioned:
    Missing parts

    Rated 1 out of 5 stars

    A waste of time and money.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with the item. When it arrived, it was missing vital parts, had not been reconfigured, and would not start after I purchased the missing parts. It was obvious that the team DID NOT check the item and only boxed it back up and sent it out to be sold. It even still had the last 30-second cached clip from the original buyer that showed how he crashed it. I returned it to the store and purchased a new one. The really sad part was the store manager's attitude when I brought the item back in to find out what to do. He acted like I was an annoyance. Luckily one of the associates stepped in and took care of everything. When I came back later to return the item, I made sure I spoke with the same associate. He was very helpful (he is a drone pilot for his church), and he ensured everything was handled perfectly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fraudulent Advertising

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I give zero stars because the drone was not factory reset and all items were still connected to previous owner. The drone became “lost” due to it not connecting to my home location. Could not retrieve drone due to no serial number. I contacted many people and got no resolution. I’m out $700 the cost of replacing the drone.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    DJI Pro-View Combo with Goggles 2. (refurbished)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the refurbished Avata Pro-View combo, No issues with the Avata itself which i was presently surprised by. The DJI Goggles 2 were scratched into oblivion so its difficult to see out.. Would recommend buying a new goggles 2 unit separately.

    I would recommend this to a friend
  • Cons mentioned:
    Missing parts

    Rated 1 out of 5 stars

    Missing parts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking I was saving money. I opened up the box that was really taped up, only to find out that there were parts missing. It’s almost like some one bought it, took what they wanted and returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Great Drone BUT beware of missing parts!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drone itself is a great way to get into FPV drone flying. However be careful when purchasing this refurbished version. Mine didn't include a battery charger (even though it's supposed to). The internal memory never got wiped either so I could see what the previous owner had shot. There are also some scratches, probably from a minor crash, but that is expected for a refurbished product. Functionally it works great but missing parts caused a delay in getting this into the sky.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome drone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing FPV drone that is great to start with. It is also so tough that you can crash and it will recover and not get damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Best Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really in good condition. The product was in pristine condition.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Avoid the refurbished. Best buy is incompetent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the proview new originally. Having a motor error caused me to return it. Best buy couldn't provide repair or replacement and nobody had an answer to why. Finally i had them replace it with a refurbished unit. When it arrived it was clearly used. Terribly packaged. Damaged propellers. Damaged frame. I'm plagued with calibration errors and have to rebind the controller and goggles more often than i want(between every battery) love the product, disappointed in best buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    DJI Avata the best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. No problem. Perfect. Best buy note 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best experience EVER!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is absolute amazing its like being in a stat wars ship driving it first person view absolutely next level. Its small so it can go anywhere easy to fly as well as the propellers are protected so dont have to worry as much when flying it. Love this item.

    I would recommend this to a friend