Customer Ratings & Reviews

This drone is nothing shy of greatness. I’m obsessed!

DJI Mini Pro3 is a tiny beast! Amazing maneuverability, it’s quiet, and it’s nimble. A lot comes in this tiny package! Great job DJI!

Loving my new toy had a few months now and I must say I love it more now then the first day.

Do not buy*, my charger and screw driver was not in the box and they told me they will not send it to me.

Be careful. Total Protection doesn't cover this item. Flew, broke, returned.

I shorted a star, perhaps I should hold out 2. The unit is advertised as refurbished. While that word means many things, thrown back in the box and shipped isn't one of those meanings. My drone was free of defects, and after a FULL charge (both aircraft battery and controller battery were completely dead) worked as it should. The controller was still registered to the original owner which meant I had to do a full reset on it. Before resetting, I was able to determine that my unit was nearly a year old (6/22) and for those wondering, NO, you can't register for the insurance with DJI on a refurbed unit unless you are still within a short time frame from the date of manufacture. Overall, I'm not mad since mine works fine and the price was fantastic! It came poorly packaged and was dumped from the original box into the giant shipping box with a few air bags for cushion. If you are a stickler for warranty and extended service, pay the retail! If you can handle the fear of "will it work," get this "refurb" unit. I received the aircraft, original battery, one set of propellars and the controller in the retail box (not resealed) with no paperwork or packing material inside the retail box.

Packaging was a joke. No box or any paperwork, just drone and remote. Apparently someone bought it and returned it within the 2 weeks, drone had 2.45 hours of flight time and logged 18km. Blades were removed and I was missing s screw. It flew perfect and the RC remote is a great thing to have. I did save $260 but had to jump through hoops to get the DJI care refresh.

I received my unit with the original packaging and excellent condtion. One set of propellers were in a zip lock back along with the screws and screw driver but they were all in new condition. The only reason why i gave it four stars instead of five was because you don’t have the option to add in the best buy warranty but if you buy it brand new you can add this option on. I have total tech so I was hoping to have this protected through my total benefits. The unit did t that it was activated for over 110 days which im guessig was from the original purchaser. But i wasn’t too worried because i submitted the video verification to DJI and was able to add in the Care Refresh directly through DJI. I submitted the video verification and received my approval less than 6 hours later. It was probably closer to 4 hours later. So overall for the price and condition i am very happy and would definitely buy another drone refurbished from best buy again to save the money for pretty much a brand new unit.

Drone arrived unboxed as expected from other reviews but was missing parts including battery, spare blades, screwdriver, screws and charge cable. Luckily I borrowed a friends spare battery. It powered up fine, remote worked, wasn’t bound to another user. But then noticed blades were damanged and the unit had already been active for 160 days with about 2 hours of flight time. Definitely not in “as-new” condition. The good news is Bestbuy are replacing. Let’s see what the replacmenf is like. Hopefully I’ll have better luck. A bit disappointed in the whole “geek squad guarantee” but not surprised given all the other reviews. Still think its worth the gamble for the saving. I’ve had so many drones its hard to justify shelling out over $1000 each fime for the latest one. If this is your first one then go pay the extra and get a new one. Also get the RC option. Much bettter.

I was worried when I read all the bad reviews about buying a refurbished drone. But I just couldn’t pass up the tremendous savings so I rolled the dice and ordered the DJI Mini 3 Pro. I guess I lucked out because mine was perfect. When I checked the flight log it had only 10 minutes of flight and the battery had only been charged once. All the parts were there except the gimbal cover and I was able to pick one of those up off Amazon for $8. Everything looked brand new and functioned perfectly. I love this drone it does so many things for being such a small drone. I wouldn’t be afraid to purchase a refurbished one again either.

The DJI MINI 3 Pro is a great workhorse drone, I’ve made my money back on this investment shooting spots for broadcast. I’ve had it in a 20 knot gust and it handlers( although I wouldn’t fly in sustained winds that high. The video quality is great and has lots of great features. The RC with the screen is a must, I’ll never buy a drone without one. If your hesitant about purchasing a refurbished product I can say I was at first but I took a chance and was very impressed.

Picked up the Geek Squad Certified Refurbished DJI Mini 3 Pro with the built-in screen remote, and I’ve gotta say—it exceeded expectations. The drone looked practically brand new, no scratches or wear, and the camera quality is stunning. That touchscreen controller makes flying way more intuitive, especially without needing to pair a phone. Setup was smooth, and even though it’s refurbished, it still came with warranty coverage. For the price, it’s a killer deal and a solid way to get into aerial photography without compromising on features.

Ok, so the reviews for this thing are very scary. I was also hesitant to buy one of these, but I decided to take the plunge. I HIGHLY recommend ordering this to be picked up in the store rather than shipping it to you if possible. A lot of the reviews seemed to complain about how the drone would come damaged, and I thought that a lot of that could have been because of shipping through a third party, so I ordered mine for pickup at a store and it came in exactly the condition I was expecting. The drone works exactly how you would expect a DJI Mini 3 Pro to work. It flies super well and has super clear footage and great pictures. The obstacle avoidance works from every side and I also love having the controller with the screen on it.

I did my research and settled on this model for my first "real" drone and YouTube videos (research) didn't fail me, this thing is extremely easy to fly and use,it comes loaded with "quickshots", "mastershots", "hyperlapse " modes that make taking stunning videos seem like an easy task; the only thing you'll battle is time, as i always run out of battery before I'm ready to, but the battery life is fairly impressive, i highly recommend getting at least 2x of the 47min battery DJI sells. Your best option,i hate to admit, is just buying the DJI Fly more plus kit, because you'll need a charger also. I have no cons

Came a bit banged up, had to order it twice because it came with no propellers and battery the first time.second time it came with a battery but it is a bit defective and gives me an error. The propellers all were bent to a degree. It works and for the price it's a decent bargain

I snagged this open box item for just $280 - what an INCREDIBLE BARGAIN! Everything arrived securely packaged and in practically pristine condition. There were absolutely no signs of previous use or damage. The controller looked mint with zero scratches on the screen or marks on the casing. While the propellers were missing, I'd already ordered a replacement set just to be safe. The unit was clearly a return rather than a used item - probably brand new but without the original packaging. Everything was carefully protected during shipping though. I totally lucked out!!! I'll definitely keep my eyes open for similar deals in the future and won't hesitate to take another chance. This purchase was a major win for me!

The first unit I got had a storage issue and the drone was unable to authenticate with DJI. I contacted DJI and they were unable to remotely authenticate it on their end. They asked me to contact their service center. Instead of waiting for months through DJI, I returned it and ordered the drone again. The second time the drone came in excellent condition, the only issue was it was missing the propellers. I asked and was given a set of new propellers. For $150+ cheaper, you are getting DJI Mini 3 prices with an update to the Mini 3 Pro. There are some risks and caveats, but overall Best Buy has your back. I would absolutely recommend this purchase.

The Drone I got is in great condition . Camera works , it flys great , it also wasn’t locked and was super easy to sign in and make my own account . I would recommend buyers when ordering to get it sent to Best Buy to pick up just Incase anything is wrong they will help .

Is a good drone , I was afraid I was getting one really damaged but. One just had some damage with the propellers but it came with replacement ones so not big issue, only issue I had, was that it came with the last owners user in the controller, if is supposed to be verified by the geek squad they are not doing a very good job.

Buying refurbished from Best Buy/Geek Squad is an absolute risk. I purchased this knowing it was a risk from the start, however, what I got for this price was still unacceptable. This drone has a broken gimbal, a broken wire, and a cracked arm. Luckily I was able to repair everything myself. I did receive everything that was listed within the listing. Others haven't been so lucky. Also, the previous owners account was still logged into the device/remote. Another instance where I got lucky that the device was not bound to that account. My experience (along with others that have purchased this) proves that these are not refurbished, or even examined for proper use. The people in charge of and conducting the repairs DESPERATELY need proper training on what refurbishing means and how to properly do so. The only thing that saves this from getting a one-star rating, is solely because of the excellent customer service representative I had when I voiced my complaints. I was able to get a partial refund of what these repairs cost me, as I didn't want to return this for an exchange and get a possibly worse condition product. Again beware, I don't think the cost savings is worth the risk involved.