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Customer Ratings & Reviews

Your price for this item is $1,049.99
The comparable value price is $1,159.99

Customer reviews

Rating 3.9 out of 5 stars with 132 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Camera Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the excellent condition and amazing video quality of the Geek Squad Certified Refurbished Mini 4 Pro drone. Many also found it easy to use and praised the drone's overall performance. However, some customers reported issues with battery life and missing or damaged propellers and remote control components. A few also noted problems with the remote controller's connection and pre-existing user data.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 132 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    DJI Mini 4 Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This drone competes with the big boys!! Refurbished is like brand new!!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Open box no regret

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second drone I buy with an open box and its condition is perfect. Looks like it has not even been used.

    I would recommend this to a friend
  • Cons mentioned:
    Propellers

    Rated 1 out of 5 stars

    Do not buy this used drone.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Reburbish is trash! Don’t buy this used drone. I picked up one from bestbuy today, right before i did i asked them if the drone was functional and complete in the box because i saw the negative reviews on here. Just like I suspected, The drone was missing its propellers! I didnt even leave the parking lot and i went to get my refund back asasp.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Drone

    Rated 5 out of 5 stars

    Best mini drone out there

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such an awesome drone!!! So much to it and shoots amazing. I’m so glad I went with this one. The screen on the controller is worth it

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Try your luck.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the battery was regular (not plus) and agent wasn't able to help. He said only one way to return entire order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best small drone ever

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best small drone ever - came like new and saves alot $

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    brand new? almost

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything looks brand new, still has the tags on the bags, only one battery discharged, no signs of wear or scuffing anywhere.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    DJI Mini Pro 4

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent drone for all skill levels! Very easy and fun to fly!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the money

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived in good condition however had some small damages indicating a prior crash. No problem returning

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Amazing!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality of camera with awesome battery life.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely Horrible

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that if I had the Best Buy Total Membership plan that my drone purchase was covered because it was Geek Squad Certified. IT IS NOT COVERED!!!! I asked 3 times in the store before I ordered the drone online. My drone is showing an error message that has become well known with this drone. Best Buy refused to help me depsite the drone being certified by Geek Squad and me having a Best Buy Total Membership. I feel misled and I hope everyone realizes they will not protect the products that they refurbish.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Geek Squad really messed it up

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drone arrived in great physical shape but it is not bound with the received remote controller. Drone and remote are registered under TWO different account. Could not be used even after contacting DJI to solve the issue. The remote has footage of its previous owner's contents as well. Also, the remote did not come with any control sticks. Will probably try ordering another one see if I can get a good one... Good price, but Geek Squad needs to do more quality control rather than just putting stuffs into a bag and ship it out...

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the features of the Mini 4

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have the Mini 3 and love the features of the newest model.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Fully functional and as described

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast shipping. It's refurbished item but fully functional and like-new condition.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great value if you get s good one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a hit and miss It looks like mine was like new with minimal use

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sold me a drone still registered to someone else

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drone sold to me was still bound to the previous customer. Apparently, Geek Squad forgot to unbind it before reselling. Attempts to get authorization from BestBuy to unbind the drone as per DJI instructions, failed. Customer service and technical support arent helpful

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Condition looked brand new and was flown once

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy great amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drone easy to fly set up etc great fun, love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DJI mini 4 pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, the perfect drone: not big, not small, a lot of technology in a compact device.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Wrong Batteries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent with the Wrong batteries. Only had one plus battery and others 2 were the 249g ones. Will be returning

    I would recommend this to a friend
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