Early Black Friday DealsNew Doorbusters through SundayShop now

Main Content

Customer Ratings & Reviews

Your price for this item is $1,049.99
The comparable value price is $1,159.99

Customer reviews

Rating 3.9 out of 5 stars with 130 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Camera Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the excellent condition and amazing video quality of the Geek Squad Certified Refurbished Mini 4 Pro drone. Many also found it easy to use and praised the drone's overall performance. However, some customers reported issues with battery life and missing or damaged propellers and remote control components. A few also noted problems with the remote controller's connection and pre-existing user data.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 130 reviews
  • Rated 5 out of 5 stars

    Drone

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DJI - Geek Squad Certified Refurbished Mini 4 Pro

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. The drone is like new condition and got an extra battery (total of 4 batteries)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dji mini 4 pro

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome does everything a higher priced drone will do .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drone does not work properly. Video is very shaky, not smooth at all. Best Buy refuses to take the drone back, they stated I had 15 days to return, I was told by Geek Squad online that I had 90 days. Best Buy told me to call DJI, DJI does not support their drones purchased through a 3rd party. If you want a drone, with purchase protection I would purchase directly from DJI, not Best Buy. I am disputing my purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dji drone plus

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it this kind of things this iss the best thing i buy from best buy and it’s on deal so I’m really lucky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. G

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made drone, a lot of fun to fly. Geek squad did an excellent job of refurbishing. You cannot tell it was used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with all the parts. Batteries cycle life was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy and saved $$$

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. It's exactly what I ordered. It saved me about $300.00 and it works just like a brand new unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything Looked new and got it quickly

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything came in good shape. The package came early. The drone flew well and only had around 1 minute of fly time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smaller Drone with big performance!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. Smaller than I expected but move fast and stable like the full version.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek squad certified sucks!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    At this point best buy should just get rid of geek squad because they suck so bad. What a surprise another certified refurbished item that came visibly broken. Why is there no accountability? Track the employees who certified broken items and fire them! Stop selling broken trash. Then customer service has me drive to my local best buy just for them to not cary replacement parts so they had to just order and send to my house. Thanks for having me drive all the way down to a store just to have someone order it online and wait more days. I feel like you owe me a half tank of gas now too. Probably wont shop at best buy ever again. Too many competitors to allow stuff like this to happen and think customers will cone back.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    DJI is a step ahead of everyone else !!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome drone !!! DJI builds the most sophisticated yet user friendly drones on the market !!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolutely Horrible

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told that if I had the Best Buy Total Membership plan that my drone purchase was covered because it was Geek Squad Certified. IT IS NOT COVERED!!!! I asked 3 times in the store before I ordered the drone online. My drone is showing an error message that has become well known with this drone. Best Buy refused to help me depsite the drone being certified by Geek Squad and me having a Best Buy Total Membership. I feel misled and I hope everyone realizes they will not protect the products that they refurbish.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Drone Life

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving it. Still learning about it but I’m loving all the exploring I can do with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came out of box doing exactly what I needed it to do! Great deal!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Low quality. Maybe because of refurbished

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes long time for the remote control to connect, typically more than 10 minutes. This pretty much makes the remote useless.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Warning must read !

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy anything refurbished from best buy. Geek squad certified!? They sold me refurbished with no accessories and drone was banged up! This was the second failed drone

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recieved item that was not refurbished but essentially just repackaged. Sensors were broken on arrival. Geek squad did nothing to help. Resistance to fix the problem at every turn so just returned and bought directly from DJI. Actually refurbed and with a warranty just a $150 difference.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Check refurbished contents

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The wrong done model was in the box. I ordered DJI Mini 4 pro, but I received Mini 3 model instead.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 1 out of 5 stars

    Caution: Check contents carefully

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All the wrong parts in the box. The smaller batteries and the incorrect remote were in the box.

    No, I would not recommend this to a friend
Sponsored