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Customer Ratings & Reviews

Customer reviews

Rating 3.9 out of 5 stars with 137 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Range

    Rating 4.7 out of 5 stars

  • Camera Quality

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers express satisfaction with the Geek Squad Certified Refurbished Mini 4 Pro Fly More Combo Plus Drone, particularly its good condition, impressive video quality, and ease of use. The drone's overall performance and flight time are also appreciated. However, some customers have concerns regarding battery life, missing propellers, and remote control connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 137 reviews
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great Deal

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic Condition looked brand new and was flown once

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Sold me a drone still registered to someone else

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The drone sold to me was still bound to the previous customer. Apparently, Geek Squad forgot to unbind it before reselling. Attempts to get authorization from BestBuy to unbind the drone as per DJI instructions, failed. Customer service and technical support arent helpful

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy great amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great drone easy to fly set up etc great fun, love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DJI mini 4 pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For me, the perfect drone: not big, not small, a lot of technology in a compact device.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Total junk, no way it was refurbished.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this DJI mini 4 in the mail in a plain unmarked box. Inside was just the bag with the drone, controller, batteries and some parts. I'm not sure what was missing but it had a very used appearance with no tags, wrappers or instructions. The first time I turned it all on, I got a camera error message with a blurred image. It was totally unusable from the first power on. But I did get some nice pictures from the previous owner still loaded up on it. After seeking guidance (no help at all) online, I returned in a local store with no offer of a replacement or help getting repairing. They just shrugged their shoulders at me and sent me away with a credit card credit. I didn't even get my money back. RIP Best Buy, you're not gonna last.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    DJI 4pro

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, no issues at all and I was able to purchase the DJI care protection after a quick video

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Wrong Batteries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sent with the Wrong batteries. Only had one plus battery and others 2 were the 249g ones. Will be returning

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of trash

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anti collision never worked and crashed and broke drone first flight

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    DJI - Geek Squad Certified Refurbished Mini 4 Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. The drone is like new condition and got an extra battery (total of 4 batteries)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dji drone plus

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it this kind of things this iss the best thing i buy from best buy and it’s on deal so I’m really lucky

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dji mini 4 pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is awesome does everything a higher priced drone will do .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. G

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well made drone, a lot of fun to fly. Geek squad did an excellent job of refurbishing. You cannot tell it was used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy and saved $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. It's exactly what I ordered. It saved me about $300.00 and it works just like a brand new unit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything Looked new and got it quickly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything came in good shape. The package came early. The drone flew well and only had around 1 minute of fly time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drone does not work properly. Video is very shaky, not smooth at all. Best Buy refuses to take the drone back, they stated I had 15 days to return, I was told by Geek Squad online that I had 90 days. Best Buy told me to call DJI, DJI does not support their drones purchased through a 3rd party. If you want a drone, with purchase protection I would purchase directly from DJI, not Best Buy. I am disputing my purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Smaller Drone with big performance!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the purchase. Smaller than I expected but move fast and stable like the full version.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with all the parts. Batteries cycle life was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DJI is a step ahead of everyone else !!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome drone !!! DJI builds the most sophisticated yet user friendly drones on the market !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Drone Life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving it. Still learning about it but I’m loving all the exploring I can do with it

    I would recommend this to a friend
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