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Customer Ratings & Reviews

DJI - Mavic 2 Pro Quadcopter with Remote Controller-Front_Standard

DJI - Mavic 2 Pro Quadcopter with Remote Controller

Model: CP.MA.00000019.01SKU: 6262620

Customer rating

Rating 4.9 out of 5 stars with 325 reviews

  • 20%
97%
would recommend to a friend

Expert rating

Rating 4.7 out of 5 stars with 12 reviews

Pros

Cons

Customer ratings & reviews

Page 1, showing1-2 of 2 Reviews mentioning:
instructions
  • Rating: 3 out of 5 stars

    Controller would not turn on. Sent back to DJI.

    Posted
    JEOwens
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Start up instructions are very poor. Had to get on you-tube to see how to set up the drone. And then the controller would not turn on. All my research showed the DJI Mavic Pro to be the best drone, but I will have to wait until I fly it before reommending.

    No, I would not recommend this to a friend

    • Brand response

      DJI Support

      Hi JEOwens,

      We are sorry that you have had some issues getting the aircraft up and running. The batteries in the remotes can sometimes die from sitting too long, it is simply the nature of lithium batteries.

      Once it is working, we are fairly confident that you will come to agree that the Mavic 2 is easily the best drone out there. DJISupport

  • Rating: 4 out of 5 stars

    Overall Satisfied

    Posted
    Itchy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    Easy to fly. Video and photo features are exceptional and easy to master. However, Mavic's tech support is almost nonexistent and a waste of time. Best Buy on the other hand was fantastic helping resolve firmware update, Assistant 2 software and calibration issues. In my opinion, enclosed manual instructions poorly written, confusing and pretty much worthless.

    I would recommend this to a friend

    • Brand response

      DJI Support

      Hey Itchy, thanks for the review. We're glad you are really enjoying your Mavic 2 Pro. Regarding your support, that's great that Best Buy was able to satisfy your tech support needs. Your input regarding our support goes a long way and we are constantly taking measures to improve. Have fun and safe flying! DJISupport