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Customer Ratings & Reviews

DJI - Mavic Air Quadcopter with Remote Controller - Onyx Black-Front_Standard

Customer rating

Rating 4.7 out of 5 stars with 277 reviews

96%
would recommend to a friend

Expert rating

Rating 4.5 out of 5 stars with 16 reviews

Pros

Cons

Customer ratings & reviews

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Page 1, showing1-20 of 277 Reviews
  • Rating: 1 out of 5 stars

    DJI Service Awful

    Posted
    JohnnyBoyz
    • My Best Buy® Member

    I had my Mavic Air five weeks before it stopped working. I had to send in my new drone to DJI for repair. Despite residing in Southern California, 67 miles from the DJI Cerritos CA. repair facility, I had to send the drone 1380 miles to Grapevine TX. I was told DJI does not stock the 30 parts required to repair the Mavic Air in California. It took UPS Ground over a week to get the drone to Texas. DJI repair informed me the fan had stopped working. DJI replaced the fan and sent me a bill for $140. The bill was for two hours labor ($65/hr.) and fan ($10). I had watched YouTube Videos in which the drone was disassembled in 15 minutes. So for ½ hour actual labor DJI charges a minimum of 2 hours labor plus parts. I was not required to pay the bill as the drone was covered under warranty. I asked DJI to also replace the control board as it had been overheated several times when the fan failed. At $208 the Control Board is most expensive component in the drone. DJI refused and instead sent me a refurbished drone. I asked DJI to repair and return my drone. DJI refused to return my property. I was told by DJI support chat that, “serial number 0K12FCC00D0002 is good as new and working perfectly”. DJI refused to provide any history on the refurbished drone I was to receive. When the “good as new” drone arrived two weeks later it was defective. The gimbal would not go above horizontal and the battery was difficult to install. I called DJI and asked if they would immediately send a replacement drone. I even offered to give my credit card information. They refused. Today I sent the refurbished drone back to DJI. This means another two weeks without a drone. DJI refused offer an additional one month extension on my one year warranty for the time I will be without a drone. No wonder DJI will give you your money back if you refuse to accept their terms and conditions.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Worth the wait

    Posted
    Kvin
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    This drone is pretty much everything I could ask for (in this price range). I’ve flown it 5 times at this point and have no real complaints. The speed is great, it’s responsive, it holds its position quite well in the air, and the video quality is pretty awesome. Being able to have control over the white balance, color, and of course the resolution/frame rates is a big step up from the Spark (I’m pretty sure these are adjustable on the Mavic Pro as well). I purchased a DJI Spark right before the announcement and was contemplating if I wanted to upgrade to the Air or a Mavic Pro. Once the battery fell out my Spark Mid-Flight I decided I needed that upgrade. I’ve never flown the Mavic Pro, but honestly the way it’s camera/gimbal hang there just seems to make me nervous, so I was happy to see the increased camera protection on the Air. I’m still very much a beginner pilot but I don’t feel like this drone is too much for me. Having said that, start slow with any drone. There’s plenty of time to work up to things like max speed and altitude. Unless you feel like buying your drone multiple times :)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    absolutely the best drone I've had

    Posted
    titogreggy
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I purchased the DJI Spark to get my feet wet into the drone world and loved it.. sold the spark to get the Mavic Air and did not regret it one bit.. I actually exchanged this and for the fly more combo because it was a much better value.. the normal bundle only has one battery($90) the fly more combo is $200 more but has 3 batteries, a battery charging dock that lets you charge 4 batteries($50) and a carrying case($50) the 4k video is amazing! vs the spark's 1080p video(which was still very good for the price of the spark) the onboard 8gb memory is nice as I forgot my card once already and was still able to record. the range has improved to 2 miles from the spark's 1 mile range. when folded up, its smaller than the spark. shooting pics in raw is amazing.. but the best feature is the APAS system that will navigate past obstacles instead of just stopping( like what the Mavic Pro does) Ive intentionally tried to fly it into myself and it would either fly above or around me. (so cool) the flight time is better at around 20 minutes VS the sparks 15 min. can't say enough good things about this wonderful drone

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Incredible Mavic Air

    Posted
    Shadowwolf
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    The DJI Mavic Air drone is extraordinary in many respects, from fold-ability which shrinks its storage size, to that of my Spark but with an additional 8G of inbuilt storage (handy if you forgot your SD card). It literally produces perfect pics and videos as far as I’m concerned using either 1080 p or it’s inbuilt 4K modes. It has a longer flying time than my DJI Sparks 16 mph compared to over 21 mph and is 2mph faster than the more expensive Mavic Pro. It also has cameras and sensors on the front, back and on the bottom to avoid accidental collisions while the Mavic Pro has no back up sensors. So backup collisions with the Air are a thing of the past. Theres so much more too. If you can wait and set aside extra money from other nonessentials this is the drone for you, beginners, professionals and the like.. I love my DJI Mavic Air. DJI makes the very best drones for a few hundred bucks to over many thousands. DJI is a top of the heap company in the Drone Universe, period!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Beats All Expectations

    Posted
    Pokerpilot
    • My Best Buy® Elite Plus Member

    This drone is Small but Mighty! I am a professional Drone Photographer in Arizona and put this to the test for the last 2 months. Photos- The camera looks small but in packs in the tech! The 4K video is truly stunning and can compete with higher end drones.\ Design- The Design of this is out of this world, the size which easily fits in your hand or pocket is a modern marvel. The arm and blades fold seamlessly into the body making it amazing for you adventures out there. Ease of use- This can be used by everyone from beginners to Advance users, Everyone will have a use. Just connect your phone and make sure everything is updated and your good to fly! Battery Life- It runs about 17 Minutes for me and I fly fast. With the Fly more bundle you get the extra batteries and charging hub. Charging batteries is quick and easy, only about 45 min to charge one! If you have questions I would be more then Happy to help! I have been a DJI user for over 4 Years now and I can say this is the best yet!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Amazing Drone!

    Posted
    JayS
    • My Best Buy® Elite Plus Member

    I've tested the Mavic Pro (cause I returned it) and I have to say this one felt more safe to fly. Not sure if it's the size, the responsiveness or the gimbal being more stable and secure. Camera is definitely better than Mavic Pro even though you can't get D Log. I use D-Cinelike and that creates amazing videos for editing. There is barely any noise as compared to the Mavic Pro's camera. So you're getting best of all worlds with this little guy if you're a beginner to intermediate level pilot and want to use it recreationally due to it's size, portability, pro features and price point. Can't go wrong with this purchase. If you're worried about the range, I assure you that you're going to run out of battery before running out of range (most range tests ended due to low battery) assuming you're flying in an open area with very few obstacles like buildings but you still get at least 15-18 minutes of flight time per battery and you get 3 batteries with fly more combo. Also, yes, I am aware of the new Mavic Pro 2 rumors (which I read is going to be substantially bigger than the current Mavic Pro) but I only use mine as a hobby and don't want to spend probably $1500 for a mavic pro 2 fly more combo.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Size for Travel, Improved Avoinics

    Posted
    BobbyK
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    DJI continues to innovate. The reduction in size from the Mavic Pro while adding additional technology is huge ;). You can now travel with the Mavic Air without an additional bag or case for the drone, and the thumbsticks for the controller can be removed and stored inside it. I remember being shocked at the size of the Mavic Pro when it came out, skipped the Spark because of the lack of a decent camera, and now the Mavic Air continues this trend. The new APAS (Obstacle Avoidance) mode with rear facing camera's allows for more safety and control. The Camera gets a raised bitrate to 100mb/s which helps with 4k footage being compared to the Mavic Pro. The only cons, a smaller flight time with the size reduction, the battery is removed from the bottom which means you have to flip it over after turning on and the propeller arms have to be folded out to access the battery release buttons. This results in you touching the arms and propellers more than I would prefer. This is a trade off of the folding design- and the smaller non folding propellers are a positive trade off.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Best drone under $1,000

    Posted
    skeetcanon
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Pros: -Video and image quality are spectacular. -very easy to fly, especially for beginners -compact, perfect for a mobile kit. Fits in my day pack, or airline personal item no problem. -adds professional look to your portfolio instantly. -great automatic features Cons -forced to use the wall charger, or buy an expensive mobile charger to get a charge in the field. You CANNOT charge the batteries in-body using USB-C. Absurd product decision. -Must have a perfect landing zone (not really a con, but there is not much ground clearance on this little thing). -Descent is slow -must buy extra batteries if in the field due to lack of usb-c power delivery (see above). In other words, power bricks won’t help ya. Regardless of cons, this is the best first drone, and worth the extra money for portability and image quality over the spark, and Mavic Pro first gen.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Drone, Amazing Picture!

    Posted
    Raider711
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I was going back and forth between The Mavic Air, and the Mavic Pro. Thankfully I ended up going with the Mavic Air. Having owned Dji Phantoms before, I must say, I don't think I'll ever go back! This drone has amazing reaction, Great speed, Awesome Distance, perhaps the best features are the video quality it produces along with the video modes! I'm just the average drone guy I'd say, bringing it hiking, to the ocean, etc, for fun. Maybe try to do something cool with it... This drone can produce professional quality photos for anyone. It's easy to fly as well. You kind of have to play with the app a second. Changing where the pics/videos are stored, etc (normal stuff). Love how you don't have to hook it up to a computer anymore to update. It automatically asks/let's you know when you turn your drone on along with the controller... Overall awesome experience. Would definitely recommend.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best in class

    Posted
    NetandTechGuy007
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    i am a big fan of DJI products, this is my second drone from DJI and i love it. The Phanthom i had was too big to carry but this Mavic Air is the perfect drone in all aspects. Bought this on sale couple of months ago, had only chance of flying twice and so far so good. The drone is so powerful and compact to carry with you in your backpack wherever you travel. I love this drone although i wanted to get the white one, and confirmed with the bestbuy agent when i was getting it but i was so excited didn't pay attention and realized after i opened the box. Didn't want to pay the restocking fee by returning it, but hey still its a DJI Mavic Air dione, best one out there.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best Drone

    Posted
    TheRealReviewer
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I purchased the Go pro karma drone twice before the recall and after ... yess I know whyy... simply in my opinion the go pro had a better all around camera to me then the Mavic pro ... but then heard it was discontinued... was 1 day into purchasing the mavic pro then The Mavic air released glad I took this into consideration best Drone and go pro like footage ( wayy better ) . All around obstacle avoidance is a plus. Most of all that 4k so smooth and crisp. Get it !! Its 800 dollar price tag is well worth it With a remote unlike spark.. ( and 4k and goes 42 mph in sport mode ...) ... Mavic air ... if it had better battery life it would be the Mavic pro 2 Love thing and you would too !! BUY IT!! And no Best buy didn’t pay me for this review!

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great travel friendly drone!

    Posted
    Jayfoo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Member

    I really love the Mavic Air! I’ve flown non-GPS drones for two years before jumping into something more for videography with GPS. This little drone is a pleasure to fly and just rock solid in the air. I don’t have to worry about the wind at all compared to a non-GPS drone. My brother has the Mavic Platinum Pro and I prefer the Air over the Platinum pro due to the size, recessed gimbal , and additional accident avoidance cameras. The Platinum pro is quieter, has better flight time, and has better signal technology so if you plan on flying far away from your person the Pro would be better. I don’t have planes to fly farther than a mile so that was not a deciding factor for me. The biggest reason I chose the Air is because it takes up so little space in my travel bag.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Highly recommended, Amazing drone!

    Posted
    Dmendezjr
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    This drone has everything you need! If you want to fly it for fun or if you want to take outstanding cinematic footage. I'm fascinated with how it handles the wind, the 4K camera quality, the built-in quickshot modes, battery life, the built-in obstacle avoidance system (sensors in the back, front and bottom!) And the the 3D mapping that helps with the autonomous fly mode. If you are looking for the best drone under a thousand dollars, do yourself a favor and get the Mavic Air, you will not regret it!! The only thing I found as cons is that it cannot be charged via USB. However, that's not a show stopper for me since I already have a power bank with portable AC outlet.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This is so much fun!

    Posted
    JaketheSnake
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I love this drone, and it is well worth what I paid for it. I would say that it is not a toy or for kids, it is made for a bit more professional (even though it is my first drone) uses. The learning curve to learn how to fly it is not hard, it is a bit complicated to learn how to work that camera and change the settings while flying. Plan on it taking some time to get the hang of it. Overall, it is a great drone. I would say that it is not made for kids to play with.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Better than the spark but....

    Posted
    Whtciv2k
    • Verified PurchaserVerified Purchase

    Great drone. ultra portable since the props fold in and comes with a nice semi hardshell case for the drone. The only thing is I wish it had the DJI proprietary connection and no the 2.4ghz/5ghz wifi controller connection. I suggest not using this around area where a lot of wifi signals are present. It may cause connection issues while flying. Otherwise the 3axis gimbal, program modes and everything else makes this a great drone for amateurs. Remember to register with the FAA and call the closest air traffic control if u want to be sure u are ok to fly.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not my favorite

    Posted
    torres2
    • Verified PurchaserVerified Purchase
    • My Best Buy® Member

    To me, it is an okay drone. I tried it out because I heard great things about it. It's an older drone so it is not as up to date as the Pro 2 but it has cool features like the sensors so it doesn't crash into anything. I did not like the sensors because it prevented the drone from going too close to anything, even if it was something i wanted to take a picture of. Also did not like that i was not able to move the camera. Has a stabilizer but the position it is in is the only position it can be in. Not sure if the other DJI drones are able to navigate their own camera or not, but i decided to go with the Karma drone in the end.

    No, I would not recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Drone!

    Posted
    BBodine
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I initially bought the Spark and continuously had issues with it disconnecting from the controller. I had tried 2.4 and 5.8Ghz and experienced the same issue. I returned it and got the Mavic Air. So far I have had no issues with disconnects. It has been a great drone. Very stable and does well with a little higher wind where the Spark did not do so well. The only issue I have had was my fault. I was having issues with 4K video being very choppy which ended up being an older SD card. Make sure you get a fast SD or you will have issues with 4K. Other than that I have enjoyed flying it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Portable and Does the Job

    Posted
    TomWalla74
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    Purchased this as a second DJI Air due to a good sale going on. I do own multiple DJI drones, but i still find myself carrying this model around the most (Besides the M2P). I like how small it is, the range (1.2-1.6 miles) and offers a great picture. When you want to take a drone with you on a trip, but don't want all the bulk of bring them - this is the solution for you. All-in-all a fun drone to fly that is just about as fast as the Mavic 2 Pro series. Great pictures and video for a drone in this price range.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Outstanding Drone

    Posted
    AriaIz
    • My Best Buy® Elite Plus Member

    This drone is awesome. It’s features are a mix from other models like the phantom 4 pro’s sensors, the collapsibility of a Mavic Pro, and the small size of a spark. The palm gestures are much better and reliable, the camera now shoots 4K and is on a 3 axis gimbal. USB C support is a plus and I like how the joysticks can be removed and stored safely. If you’re new to drones, a recreational user, or portability is key, this is the drone for you.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Wow - Best Portability

    Posted
    Floyd
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus Member

    I used to have a Phantom III and a Mavic Pro, this is better than both. It may just be me, but 4K on this is way better than the original Mavic Pro - This also records at a higher bit rate. Why I didn't give this 5-stars, even though it's awesome, is because it uses wifi for it's controller to aircraft signal instead of occusync - I get a lot of interference. In fact, I was flying this at an oceanfront beach house in Hilton Head, where we shouldn't have had any interference, it kept losing signal over and over, which was nerve racking! I hope they add occusync on future crafts!

    I would recommend this to a friend