Customer Ratings & Reviews

The drone has a mind of its own, in a very bad way. It decided to land itself with 25% battery power left…right into four feet of water, near the beach. Why didn’t it return home…to the beach?! The drone will override your piloting and you can’t stop it from landing. I am not alone one this. Just look it up on many forums all over the internet.

This was a gift. I cannot review it. Please stop asking me to. You know who you shipped it to. Ask him.

Huge upgrade for controller Drone is carry over from prev generation with added sensors

Light way is easily pulled by the wind. The camera zoom is a plus.

This is the second DJI drone that I have had that has an out of the box defect. The first one I returned and was assured by the Total Tech call center that I would not be assessed a restocking fee, and yet I was assessed the fee. Last I called them, they said they couldn’t do anything because it was policy, and when I asked them about the path to escalation they said to try a store. When I explained that the store managers didn’t want to waive the restock (I had already tried) I was told it was policy and nothing could be done. When I asked how to escalate it, they said I had no escalation path. I’m making sure every nerd I know hears about DJI’s rubbish quality and Best Buy’s terrible customer service. If I could give this ZERO stars I would.

I recived the wrong items and have not gotten a refund or replacement, its been over a month and a half dealing with this.

I wouldn't know. Never got the drone. Poor customer service. And they lost my drone.

DJI Mini 4 - A compact powerhouse for drone enthusiastic. The DJI Mini 4 is a remarkable addition to the DJI family, packed with impressive features and capabilities. Designed to be the perfect companion for novice and experienced drone pilots alike, this compact drone is a game changer in the world of aerial photography and videography. Compact and light weight can easily fit into your pocket, making it incredibly convenient to carry on outdoor adventures or trips. The 3 axis gimbal stabilization system provides smooth and steady footage, even in windy conditions. Mini offers impressive flight time allows you to explore the skies and capture breathtaking footage without worrying about battery life. The DJI Mini 4 deserves it's place as a top contender in the drone market. It's compact size, impressive image quality, intelligent flight features and extended battery life make it an excellent choice for the beginners and experienced pilots.

From the process of buying online on the website to picking up my item in the store, it was such a smooth experience and super easy. Product as described. The DJI drone is all that it has been advertised as being. Great drone!

The drone handles great takes great 4k shots and the bundle just puts everything together and you save money in the long run.

It’s just so satisfying to fly this mini machine . In love this

Great drone! Easy to setup and fly straight out of the box.

For Photography lover its Ninth Wonder Of the World.

Great features for an affordable price. RC control unit is a great addition, allows for recording of the mission. The waypoints feature is amazing also the master shots that allows for creation of cinematographic moves. All this package in a sub 250g-0.55 lb drone using the regular battery.

They drone is one of DJI beat made products. Its so small and compact, east to travel with on small adventures. Its a must buy if you cant to see the world from a different angle. Buying it at best buy is so easy. Just order online and pickup in store for easy transaction.

I have only had a limited opportunity to fly this drone here and in Kentucky. However limited the flight time, this drone has performed exactly as advertised. As of now I am very happy with the purchase and am looking forward to future flights.

Drone is nice but the batteries don’t hold charge. So thinking you will be able to have the flying times they claim you will be disappointed.

Bought a Mini 4 Pro drone a few months ago. Right out of the box it was recording shaky video so badly it would give you a headache to watch it. Tried every adjustment to settings and nothing would fix it. Spoke to multiple DJI Tech Support representatives who were all unable to fix the issue. It has ruined many opportunities to shoot a good video and now it's being shipped back to DJI for repair. What an absolute piece of garbage for $1,000. Never again.

Instructions are very small and difficult to read and understand.