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Customer Ratings & Reviews

Customer reviews

Rating 3.3 out of 5 stars with 110 reviews

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Rating by feature

  • Service

    Rating 2.7 out of 5 stars

  • Professionalism

    Rating 2.9 out of 5 stars

  • Expertise

    Rating 2.9 out of 5 stars

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Cons mentioned filter

62%would recommend to a friend

Customers are saying

Customers are satisfied with the Downdraft Vent Install's overall performance, with users noting that it does a great job. Many appreciate the unit's lower noise level compared to previous models. Some customers have also found it to be powerful.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-110 of 110 reviews
  • Rated 5 out of 5 stars

    Love the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have always had great experience with the Geek Squad!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation over night

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer is very excellent, diligent, very good technician.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Gas cook top and exhaust

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation people they contract are horrible

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good replacement.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High-quality and modern look, very smooth finish, efficient .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lousy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible service Replaced brand new motor Delays delays .... 6 months before getting installed

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Misleading sales rep

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give it zero stars if I could. You do not provide this installation!!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HELP

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered this item in OCTOBER. Finally receoved in March. Still can not get BEST BUY to install it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    The installation that never happened

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was never installed because there was never an installer available.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hey there. Thank you for reaching out about this. I'm sorry to hear that you haven't been able to get this install due to agent unavailability. We'd be happy to look into this and see what can be done for you. For further support with this, please call us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 1 out of 5 stars

    Avoid appliance install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5 appts, one out of 4 appliances have been installed (all were scheduled for 1 day).

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Nohelp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were of no help for installation of cook top and hood

    No, I would not recommend this to a friend
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