Customer Ratings & Reviews
- Model:
- DR-HHM003S
- SKU:
- 6595159
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers recognize the 1.6 Gal Smart Ultrasonic Warm & Cool Humidifier with Dual Aroma Pad Tray, HM813S, as a quiet and easy-to-use product. Its excellent performance in controlling humidity and its sizable water tank are also frequently praised. Many appreciate the humidifier's sleek design and the convenient app control. Overall, the product receives positive feedback for its effectiveness and user-friendliness.
This summary was generated by AI based on customer reviews.
great humidifier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This a a great humidifier. My only concern is that it is impossible to detach the included cartridge in order to replace it with the demineralization cartridge.
I would recommend this to a friendBest thing i purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife and son, i must say it seems to work and help them sleep better at night when they having problems with breathing
I would recommend this to a friendHighly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This thing is awesome. My husband wakes up, feeling refreshed and not withdrawn dried sinuses.
I would recommend this to a friendA nice and inexpensive humidifier
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit works quite well. It also has a soothing sounds, which is important since it's only used at night. Thumbs up!!
I would recommend this to a friendNot worth the headache
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very excited about getting this humidifier. I've I opened it, followed all the instructions, washed, cleaned, set up, etc. won't work. Installed the app thinking maybe I have to use it, nope. Almost 2 hours messing with it. I've been asked to call support...I haven't even used it. I didn't want to by a product that I immediately need to contact support on. Returning and looking at other brands. I do not recommend this.
No, I would not recommend this to a friendBrand response from Dreo
Posted .Hi Unhappycustomer，
Thank you for sharing your feedback. We’re sorry to hear that the product didn’t meet your expectations. If you have any questions or need assistance, please don't hesitate to reach out to our DREO support team using the contact information provided on the warranty card. We're here to help!
Good
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have to fill bucket every night which is annoying. Other than that works great
I would recommend this to a friendEh Humidifier
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Maybe I got a bad one I don't know. after multiple attempts to get this humidifier to work. Nothing seem to help and the only trouble shoot they had to offer was to make sure the tape wasn't still on the product when I bought it. Keep saying no water in tank. I took it back and got a refund and ended up getting a more simpler one that works.
No, I would not recommend this to a friendComplicated set up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this item two weeks ago and still haven't set it up—mainly because the setup process isn't straightforward. It's definitely not a plug-and-play experience. The manual provides minimal guidance, and there aren’t many instructional videos available online, which made things even more frustrating. So far, I’m not impressed. To make matters worse, it appears you need to buy additional filters for it to function, adding unexpected ongoing costs and hassle
No, I would not recommend this to a friendBrand response from Dreo
Posted .For your convenience, we have attached the instruction video as a reference. [https://youtu.be/PEAqqb0RnjU?si=0H9s5koq2Tef-cu2&t=84]
We recommended that you use the humidifier filter because if the water quality in your area has a high mineral content, it will cause the humidifier to produce water mist with white dust.
If you use purified water or distilled water, you may consider not using additional filters.
Don't Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Leaks easily, mainly because of some problem pieces, like the rubber water valve that won't stay in place. If you're looking for a comparible humidifier, I much prefer my Leviot.
No, I would not recommend this to a friendBrand response from Dreo
Posted .Hi Sarah,
Thank you for sharing your feedback. We’re sorry to hear that the product didn’t meet your expectations.Here are our troubleshooting suggestions.
Remove the packing foam from the base.
Ensure that the float is facing up and aligns the prongs with the brackets. Press until you hear the ”click“.
Ensure that the water valve is installed properly.
Individually inspect the water tank and base to see if there are any visible cracks.
If you have any questions or need assistance, please don't hesitate to reach out to our DREO support team using the contact information provided on the warranty card. We're here to help!
Defective- had to return item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product did not work. bought new. Called product support. They acknowledge I bought a defective unit. Had to return it to Best Buy. Not sure I will shop DREO anymore.
No, I would not recommend this to a friendA Breath of Fresh Air
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Dreo 1.6 Gal Smart Ultrasonic Humidifier has been a game-changer for my home. With adjustable mist temperatures and volumes, it's perfect for any season. The top-fill design is convenient, and the aroma pad tray adds a pleasant fragrance. Voice control with Alexa and the DREO app makes it easy to manage from anywhere. Highly recommended for a comfortable, cozy atmosphere.
I would recommend this to a friend