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Customer Ratings & Reviews

Your price for this item is $44.99
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The comparable value price is $59.99

Customer reviews

Rating 4.8 out of 5 stars with 65380 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the DualShock 4 Wireless Controller's color options, build quality, and ease of use. Many appreciate its comfortable design and reliable wireless functionality, along with the improved battery life. Positive feedback also highlights the controller's feel and grip. While some users have reported stick drift, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 125 reviews
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Great controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing design, however the buttons are starting to squeak alot when using them. I think it is rubbing against the plastic for the shell. I haven't had this issue with the classic black controller I also have.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Works as it should

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    brand new sony controller.. basic color, actually its matte black. The buttons are duller than my other controllers

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 1 out of 5 stars

    Ps4 Controller

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The L3 malfunctioning already after 2 months already

    No, I would not recommend this to a friend
  • Cons mentioned:
    Button quality, Stick drift

    Rated 4 out of 5 stars

    PC compatable, reliability could be better

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for use with a PC. It is mostly compatible but some uses might require something like DS4Windows to recognize the controller. I like the PS layout over the Xbox I find dealing with minor compatibility issues worth it. The controller could be more reliable for the price however. I've purchased more than one and the buttons do degrade for use with time. Stick drift is the most serious issue. Triggers would be the next most likely to go.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Nothing beats the original

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s unfortunate that console controllers begin to show wear and tear within months of usage. Joystick drift and loss of tactile buttons are both real issues that seem to go unaddressed. But nothing beats the feel and the ergonomics features of the original PS4 DualShock controller. Buying a shiny new controller is always a treat.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    A great controller

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the shoulder buttons on my original PS4 controller was starting to stick, which made playing God of War less good than it should be. So I had to replace it. I like that this latest version had a few minor differences from the original: the plastic is a bit more matte so the grip is slightly better and the light bar is visible through a small line at the top of the trackpad. Other than that, pretty much the same, solid controller as the original DualShock 4. Loses one star because it's kind of pricey and overall, I like the Xbox One controller better.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Worked perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son's old control is already having a problem with a button. However as an original PS4 controller it worked perfectly for at least 2 years. So we better play it safe again, buy the original.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Ps4 gaming controller.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller works perfectly. The buttons do stick and I know the person I gifted it to enjoys it a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Gotta Have It To Play

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color shows sweat stains/ dirt less than some colors; gold controllers get discolored quick. These seem a lil cheaper made than the ones that come with the console to me, buttons more clicky-clacky. Overall, gets the job done.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Love the red ps4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It felt great when i was using it.my only complaint is that thebuttons dont feel the same as the black controller

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    Ps4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks cool and work good for a little while but then botton get stuck and joy stick start fallin apart I would stick with the original controllers

    No, I would not recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Great color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sticky analog buttons. The red is very bold and attractive.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Buttons

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone has a beautiful camp pattern on it although other then looks a button on mine stopped functioning properly. Only became a matter of time before it completely stopped working contacted Sony but charged shipping and wouldn’t receive my controller back for 2-3 weeks thankfully I received my ps5 few days ago so will be storing the ps4 and it’s accessories away was a good run.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Awesome new color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PS4 controllers don't hold up as good as the PS3 controllers. They are more comfortable to use than the PS3 controllers; however, they don't hold up as well. My problem is the R2 button ends up sticking making the controller unusable so I recommend taking out Best Buy's awesome warranty so you can get a free replacement within 2 years.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Looks Good, as advertised.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as a replacement in case the other controller's button get worn from use, or just in case a friend comes over and wants to play a game with me. Nice to have this on deck, just in case....

    I would recommend this to a friend
  • Pros mentioned:
    Color
    Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Gold PS4 controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this after my original PS controller buttons began to mess up. Love the color and feel. Also got it for $35 on a PS Deal

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    controllerworld

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ;My PS4 Game controllers L3 button broke after 3 months use. I replace it with one from Best Buy. Not all controllers are the same, this one is smoother and quicker than my original.

    I would recommend this to a friend
  • Cons mentioned:
    Button quality

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Go with original Sony PlayStation controller. Owned several third party controllers while much cheaper, they all ended up in the trash due to buttons getting stuck and randomly turning on the console.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 4 out of 5 stars

    P4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good controller except rubber buttons sometimes tear, other then that pretty good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Button quality

    Rated 3 out of 5 stars

    Ok controller. Faulty sticks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok controller. I feel like Sony needs to make their controllers with more quality, especially the R3/L3 buttons. This is my third purchase because my previous controllers have issues with these buttons. Other than that, controller is solid.

    I would recommend this to a friend