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Customer Ratings & Reviews

Your price for this item is $44.99
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Customer reviews

Rating 4.8 out of 5 stars with 65380 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are impressed with the DualShock 4 Wireless Controller's color options, build quality, and ease of use. Many appreciate its comfortable design and reliable wireless functionality, along with the improved battery life. Positive feedback also highlights the controller's feel and grip. While some users have reported stick drift, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 24,683 reviews
  • Pros mentioned:
    Battery life, Design, Overall performance

    Rated 5 out of 5 stars

    Perfect Controller – Reliable, Comfortable, and Re

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I couldn’t be happier with the DualShock 4 wireless controller for the PS4. The jet-black design looks sleek and classic, and it feels great in the hands with its comfortable grip. The buttons are very responsive, the analog sticks are smooth, and the touchpad adds extra versatility for games that support it. The built-in speaker and light bar make the gameplay experience even more immersive. Battery life is solid, and the wireless connection is seamless with no lag. I’ve used it for hours of gaming sessions without any issues. Overall, it’s durable, dependable, and a must-have for any PlayStation 4 owner. Definitely a 5-star product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    PS4 CONTROLLER

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sure! Here's a longer and more detailed version of your review: --- I had a great experience purchasing my controller. The buying process was smooth and straightforward, with everything clearly laid out, making it easy to find exactly what I needed. Once it arrived, I was really impressed with the quality — it works perfectly and feels great in my hands. The controls are responsive, and it's made a noticeable difference in my gaming experience. What really gives me peace of mind is the warranty that came with it. It shows the company stands behind their product, and that kind of support is important to me as a customer. Overall, I'm extremely satisfied with this purchase and would definitely recommend it to anyone looking for a reliable, high-quality controller. --- Let me know if you'd like to make it more casual, add specific features you liked, or mention the brand!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Great controller, the next day shipping is awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can always rely on Best Buy to come in clutch. I had my last controller for several years before the stick drift started to be come unfixable. It was so easy to get a new one shipped to my house the next day and it works buttery smooth again.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Charged up!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new controller for my sons ps4 since he got the ps5 for Christmas...Now i use it this controller holds a excellent charge and i havent had any issues thus far....Great product!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Stick drift

    Rated 5 out of 5 stars

    Competitive FPS Gaming Controller

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This controller is the best controller I've ever used. I use this controller daily and get vwry little stick drift after a year but that doesn't bother me at all since my character is always moving in game but thats besides the point. If you wanna play competitive fps gaming this is definitely a go to since its easy to master the claw style and you can overclock this baby on pc or laptop to half a millisecond delay so basically the input lag is dead serious. Definitely consider this controller for competitive gaming

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Rainbow Lights and Long Battery

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned several of these, this exact version satisfies every need I'd ever have in a game remote, and is essentially perfect. It plays sound directly through the remote speaker, has a long battery life, and the color of the controller's light even changes to any hue of the rainbow if like, your gun in the game is green or pink or something, which is really cool. Not just the boring red and blue p1 and p2 options. I own two of these and if I needed to keep getting replacements, I'd definitely get them through this Best Buy site, price and warranty wise.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Came in perfect!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered two of these a while back for my old PS4 just in case they stop printing soon and they work great no issues since testing them. I got mine open box and they looked brand so I'm extremely satisfied. They were shipped well too no broken boxes and no scuffs on them either. Highly recommend picking some up if you own a PS4.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    PS4 Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable and easy to hold. Works on PC Steam as well.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    White controller

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really loved the color and really good device would purchase again

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    New PS4 controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New controller works great! seems like the colorful controllers always have issues so i got standard black and im impressed with how long the battery last on a new one. After a few years the original controller loses battery power so thats why i go this

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Replacement Controller

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace a previous PS4 controller that died, works great and setup was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Comfortable & pairs with Nintendo/phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller. Comfortable and pairs flawlessly. Got it to play on my galaxy s21 ultra & Nintendo switch (yes, with an adapter it pairs flawlessly to a Nintendo switch). I'm just happy it wasn't a gift bc it arrived in a box that was completely demolished & it was not a shipping-carrier issue, it was a best buy issue.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Original PlayStation 4 controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OEM PlayStation 4 controller works as good as it did when they first came out. Definite good value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Ds4 Purchase at Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing controller from Best Buy. Not too expensive either. Been enjoying the features of DS4. Almost like it more than the recent PS controllers.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Works Just Like The Ones That Come In The PS4 Box!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just as the ones that come with a PS4 when bought. I wouldn't expect any different though because it's the same official Sony controller. Fully charged last quite a few hours of play time & we bought a charging dock to charge both controllers at the same time. Takes about 1-2 hours to fully charge both controllers if the controllers are completely dead. Less time if they're not fully dead. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Still Going Strong!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and I haven’t had a problem with it. Still in great condition and would definitely buy more from y’all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase! Responsive, fast and durable controller. Fast and easy to buy, and best buy is always reliable

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Red controller and black

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my red controller. I got red and black. Needed new ones to game with my bf. It’s still good since I got it

    I would recommend this to a friend
  • Pros mentioned:
    Color, Overall performance

    Rated 5 out of 5 stars

    Awesome remote!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and looks amazing!! Love the shade of blue. I originally went to replace another remote and i tumbled over this one and had to have it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best console controllers ever made! Only Best Buy gots !!!

    I would recommend this to a friend