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Customer Ratings & Reviews

Customer reviews

Rating 4.8 out of 5 stars with 65653 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are impressed with the DualShock 4 Wireless Controller's color options, build quality, and ease of use. Many appreciate its comfortable design and reliable wireless functionality, along with the improved battery life. Positive feedback also highlights the controller's feel and grip. While some users have reported stick drift, the overall experience is largely positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 65,652 reviews
  • Pros mentioned:
    Quality

    Rated 5 out of 5 stars

    Very nice quality.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controller has a very nice quality and the durability is great I can’t tell you how many times my brother gets upset at the games he’s playing and throws the controller and it’s still working and in nice condition check photos to see how it is after months of having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Genuine Controller

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing beats an OEM controller! Great build quality and works exactly as you'd expect.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Quality

    Rated 5 out of 5 stars

    Beautiful!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this just because it’s purple. It works great! Nothing like a brand new controller

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game time

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its great for being a open box controller. I recommend buying open box items

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Favorite controller

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new favorite controller, everyone loves it. !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Control is very comfortable and light as expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it he uses this instead of the original controller. I actually bought this one so he can play with his sister but that hasn’t happened yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Buy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great controller excellent shape and felt brand new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game on

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new controler for PS4 and this one is my new favorite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    PS4 remote

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much can be said, if you want to play you need one and eventually the battery will go bad on the one you have. It is two tone, lighter on the face darker on the back, but looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice color and works perfect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My original controller that comes with ps4 had some issues so I bought this one and I totally love it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Ease of use

    Rated 5 out of 5 stars

    Excellent Controller

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and set-up. Looks cool. Interactive and sits nicely in your hands.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reliable Controller

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this just to have for 2 player games on the ps4 hasn't given me any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    too cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with these controllers. They glow different colors depending on the game and what's happening in the game. Fits perfectly in my hands and even includes a rectangle "touch screen" on them to use randomly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great controller

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her white controller . Easy to set up . Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New red ps4 controller works like a charm. Love the new crisp button noise lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this to replace my original control (as we know they don’t last). Selected curbside pickup which was smooth and controller works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best buy one of the best sales companies I have known.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color, quality and the grip. Arrived 2 days after I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied & we purched a warranty on both headset & controller we use purchase these items @ gamestop but not no more

    I would recommend this to a friend
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