Customer Ratings & Reviews

Very disappointed with this purchase. The best part of this is that it was delivered 4 days earlier than initially estimated. That's where any positive review stops. (HARD STOP!). The TV had a few abrasions on the top corners which wasn't initially an issue. As I was deciding where this would be mounted I placed it on my deck in partial sun (fairly cloudy day). The first issue I noticed is that the cover glass makes this TV VERY reflective as my images indicate. And it wasn't just the sunlight but the ambient light as well. As I prepared the mount for the TV I let the TV remain powered on to better understand the reflectivity. After about an hour I was ready to hang the TV but then the rain started. What happened next was completely unexpected... The heat generated by the TV was great enough so when the rain hit it, the interior portion of the cover glass fogged up. I then decided I would see how long that took to dissipate. I wiped it dry (see images) and then turned it back on only to see once the rain began again, more condensation came back. I spoke with a friend who installs pro-displays and he stated that this was an inherent problem with the design of this TV. Whether it is or isn't, I am very disappointed in what I purchased. Now I have a TV bracket mounted on the exterior of my home and not sure if the TV is worth even putting up as this will clearly happen every time the atmosphere is cooler than the TV. And since it runs hot, I'm not sure what I will do. No matter what I have (4) holes in my house with an empty bracket. At this point, I am now irritated with the marring found at the top corners as well, even though they probably wouldn’t be seen when mounted due to height. This specific TV was purchased based on the reviews here on Best Buy. I should have read those more closely as there appears to be multiple reviews with the same verbiage. How does THAT happen? I'll probably give it a week or so and determine whether it’s worth a return. For something I was planning on being a focal point of backyard entertainment, it sure has turned into a giant headache. Is the manufacturer even aware of their design drawback? And probably the biggest laugh I had was the "weatherproof" plastic bag you are to place the remote in to keep it away from water. The "bag" falls apart every time you open it up and it doesn't allow you to use the voice control nor the scroll wheel, which may not even be an issue if and when I decide to return this hunk of junk. Buyer beware. I would gladly pay an extra $700~$1000 for an Outdoor BUILT FOR THE OUTDOORS!!! Signed – Irritated customer (!!!)

Great purchase! Outstanding picture quality and great sound. Makes our outdoor living area the perfect extension of our home.

Great TV for our boat dock area. Love watching movies and football games outside.

I bought this television in March 2024 and purchased an extended warranty from Best Buy. The television is a very sheltered patio, no direct sunlight, no rain and covered when not in use, and usage was very minimal. Yesterday, the screen failed with the exact issues others are citing: screen displays random vertical white, gray & black lines and there isn't any setting which works. Despite warranty, required to pay $99 for scheduling service technician. Will update after Friday.

I have listened to previous reviews. I'm watching TV the 4th of July weekend and out of know where vertical lines are all over the screen. I'm like are we serious, this TV is only 8 months old, always covered and it just stops working. Customer service had been atrocious. Steer clear of this one unless you're a gluten for subpar equipment and a company that doesn't stand behind their product.

1 year later and played 10x if that and it’s already NO GOOD! And I didn’t even buy it on sale now that would’ve made the sting a little lighter! It stayed covered and I had an event but to my embarrassing surprise it had all these white lines running down it like it was crying just like I was!

TV lasted 7 months in covered Patio, then wouldn’t fuilfill warranty. Very difficult to communicate with Customer Service about Warranty, with DuraPro.

purchased for Super Bowl. VERY heavy, and larger than I thought. ya I saw 55 inches, but it is huge.. Men sat at the back porch drinking and doing what we do. women in the living room not watching a single play. the unit must be wall mounted. the mounting system is not the best. the anchor bolts will not work, they are not rated for the weight so I purchase high loaded bolts. because it is sealed for outside use, hook all the connect wires first or you will be taking that 85lb tv down. USB, HDMI cables, etc.

Actually an excellent T.V. It just happens to be made for outside. Amazing picture quality even on a super bright day. Worth every penny.

Great outdoor TV, good quality and really holds up to the elements

The outdoor tv works great in the sun and at night. The brightness on it is perfect

Great outdoor tv. This tv is actually an LG tv. Menu, remote is the same as my two LG Oled tv’s. My only complaint is the volume level is low. But this is to be expected for an enclosed/sealed outdoor tv

Good patio tv work great for me arrived at the time they tell me

This television is the cherry on top of outdoor entertainment! My family enjoys the clear visuals (even when the sun is beaming) and memories that it has brought so far. I highly recommend it!

The tv was well worth the sale price. Not paying over 2000 for an outdoor tv. Serves purpose

Great for our patio. Great picture quality with some setting adjustment. Seems extremely well built. Added a sound bar, although not sure its necessarily needed

This TV was bought for our outdoor covered patio. It works perfectly outside!

Very nice tv. Clarity is better than what we expected.

Very heavy, like twice the weight of others plus not outfitted with non glare glass. Sent it back for a different brand.

It's a perfect outdoor smart TV. Excellent resolution and picture quality.