Customer Ratings & Reviews
- Model:
- 401321-01
- SKU:
- 6539477
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Airstrait Straightener's hair styling and overall performance, as users find it to be the best flat iron ever made and appreciate that it causes less damage to hair. The ease of use and reduced drying time are also well-received features. However, some customers find the straightener to be too heavy and bulky, and a few have noted that it can be quite loud.
This summary was generated by AI based on customer reviews.
Good but for the money?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it but didn’t really live up to the hype and price tag.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
- Cons mentioned:Weight
Boooo
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This seemed like it would be great but too heavy and i kept too long and could not return.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi,
Greeting of the day!
Thank you for taking the time to share your experience with us. We regret that you had to face an issue with your Dyson Cordless Vacuum and will work on this feedback for a better experience. Our primary objective is always to help our valued customer in the best possible way and will surely get a better experience ahead. For Future instances, we request you to send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email and will get the resolution for you. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support
Not for short thin hair
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is of very good quality but my hair is finally growing out of a bob hair cut and although this leaves my hair full of volume and shine it doesnt shape my hair to the way i intended. It kind of leaves it hanging out from all different directions , i believe it will work for me when my hair grows long in the the future
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Meh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Dyson and thought the idea of this would be good I don’t know if I don’t have the hang of it yet or what but I prefer my Dyson dryer and flat iron I don’t have the box or I would return for sure My hair feel dry after I use it as well
No, I would not recommend this to a friendDyson Straightner Could Be Better
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This didn’t leave my hair as straight as I thought it would. I already have the Dyson Airwrap and it left it the same as the Dyson Airwrap. I thought it would leave my hair straight. If you don’t already have the Dyson Airwrap you’ll be happy.
No, I would not recommend this to a friend- Pros mentioned:Hair styling performance
Dries hair quick, not the best pick though
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I returned it. It dries hair quickly however I prefer to use a hair dryer with a built in spin brush so that my hair drys straight - not into a frizzy mess. I was intrigued by this new tool but not a fan. This is not worth the price.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Complex functionality
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the functionality. Would prefer the Coralle.
No, I would not recommend this to a friend- Cons mentioned:Weight
Returned
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have curly hair and returned the product because it could not reach my roots. Also, very heavy compared to any flat iron.
No, I would not recommend this to a friend Doesnt straight well at root level.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife's birthday. She tested about 2 times and ended up telling it doesn't do a good grasp at root level, so she ended up spending more time doing her her than with 2 devices.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Jenifer with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson. We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Jenifer
Voice of the Customer
help with this buy!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I made a purchase on May 3, 2025. I bought a Dyson hair strait. The seller also sold me a power converter so I could use it when I returned to Argentina, since the power supply in my country is different (120V-220V). The problem is that it doesn't work for me, and the seller assured me it would, so I bought it. I'd like to return it or have it replaced. How do we continue?I add the purchase to the email, if necessary I have the invoice that the seller provided me.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this concern must have been for you, and we’re genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience.
Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.
Good.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, but not game changer. Already had the older dyson and don't feel that this is a big upgrade over it.
I would recommend this to a friend- Cons mentioned:Weight
Overrated
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have tried every dyson hairtool and i am never left impressed. This tool didnt do much to smooth out my frizzy wavy hair and left my roots drab. It was heavy and not that easy to use.
No, I would not recommend this to a friend Honest review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t make hair straight enough. I didn’t like they I had to go over it again with straightener.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support
Dyson straightener
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does not work for my hair, I have very curly frizzy hair and it makes my hair frizzy not smooth
I would recommend this to a friendIt’s just ok. Over prices performs like budget
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok. My wife returned it because it performed as well as a $40 item would so she didn’t see any value in paying 10 times more
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your review. We truly appreciate your effort and value your honest feedback. We understand how important it is to see value in a product, and we're sorry to hear that this one did not meet your expectations. At Dyson, we are committed to providing high-performance solutions that offer the best possible experience to our customers.
Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. If you'd like to discuss your experience further, we would love to hear from you. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.
Too flat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not good for medium lenght fine hair. It makes it so flat. No volume at all. Only thing I liked is the idle mode so you don’t have to turn it on and off
No, I would not recommend this to a friendAvoid at all cost
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do NOT buy these Dyson products especially the SuperSonic Hair Dryer that will break within the first two years. Then BB will not switch it out, offer a discount or fix it. The motor that continuously goes out on these is impossible to fix, unless you physically break the buttons on the unit to get the sleeve off.
No, I would not recommend this to a friendYagmur
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think it needs a little more development, especially for curly hair.
I would recommend this to a friendNot for shorter hair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the best option if you have short hair. Was bought to be shared with daughter who has longer hair but not worth the extra money.
No, I would not recommend this to a friendRemove from your wish list
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't love it. I want to but we just can't seem to get along. My hair is extremely thin. Which stinks but the one benefit is it dries fast. Not with this though....it takes forever. I can't imagine someone with long hair. The main part thougj is the air only comes out the bottom. The hair inside does not get dry by the air. It's almost like it just finally dried by the time it takes you to dry the rest. I absolutely love my other Dyson hair products and I wanted this one so bad, but sadly it's not what I wished for.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert