Customer Ratings & Reviews
- Model:
- 401321-01
- SKU:
- 6539477
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Airstrait Straightener's hair styling and overall performance, as users find it to be the best flat iron ever made and appreciate that it causes less damage to hair. The ease of use and reduced drying time are also well-received features. However, some customers find the straightener to be too heavy and bulky, and a few have noted that it can be quite loud.
This summary was generated by AI based on customer reviews.
Remove from your wish list
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don't love it. I want to but we just can't seem to get along. My hair is extremely thin. Which stinks but the one benefit is it dries fast. Not with this though....it takes forever. I can't imagine someone with long hair. The main part thougj is the air only comes out the bottom. The hair inside does not get dry by the air. It's almost like it just finally dried by the time it takes you to dry the rest. I absolutely love my other Dyson hair products and I wanted this one so bad, but sadly it's not what I wished for.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Fizzy hair
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was good but my personal opinion is not good for fizzy hair.
I would recommend this to a friendDyson
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall good purchase. Keeping my hair to frizzy. Had higher expectations for dyson straightener.
I would recommend this to a friendNot impressed, returned
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Could be better on curly or wavy hair, but did not find it any different than using a dryer and then straightener. Didn't find it saved any time or got the ends of my hair straight
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Meh
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I left my hair, freakishly flat without any life whatsoever. Spend a little bit more and get the air wrap. It’s so much better.
No, I would not recommend this to a friendMrs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not that easy to use. Results are no as expected. bit to inconvenient to uwse
No, I would not recommend this to a friendDyson Air Straight
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price it isn’t worth it. I went back and forth on this or the air wrap and I now wish I had gotten the airwrap. It works as described but is pretty limited to just drying your hair.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for your review. We really appreciate your effort and time. We can completely understand your frustration regarding this concern. However, we strive to provide the best experience for our customers. We will surely share your valuable feedback with our dedicated team. We would like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
- Cons mentioned:Weight
dayson airstrait
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this as a gift for my wife as she was begging me to buy it for her when she saw it on facebook. Boy oh boy was she disappointed the very first time she used it! Her hair got so fluffy and dry! She was also complaining that it was heavy and not easy to use as her hair was blown away from too much air!
No, I would not recommend this to a friend Not for my hair
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work if you have straight to wavy but for my curly hair is not working all that great
No, I would not recommend this to a friendReturned
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t even realize when I bought this that it was a hair dryer and straightener. It’s large, bulky, awkward to use and very expensive. My wife decided it was too much work so we returned it.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support
Not for My Hair Type
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the concept of one step, drying and straightening, however, it did not work with my thick, frizzy hair. My hair was very dry and had a strange texture. Might be great for someone with a different hair type, but did not work for me. I will stick with my Dyson dryer and Corrale iron. Does a much better job.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Over hyped
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I will probably return. It takes just as long as a blowndryer to dey it
No, I would not recommend this to a friend- Cons mentioned:Weight
Dyson Airstraight
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to love this but it is so heavy and cumbersome to use. I would return it if I could but I don’t have the original packaging or receipt
I would recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
A 60 dollar one will do same as this expensive one
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it as a Christmas gift for my wife. She has used it like 5 times and said that a cheap one does the same or even better. No recommended
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support
Breaks hair due to excessive heat and pulling
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The temperature on this thing is 285 degrees by default, and the lowest heat setting is 175 degrees. It also has a bar on both sides at the top of the plates that grabs your hair. Heat and pulling combined to cause MAJOR hair breakage for me that will take years to grow back given I have very long hair! It took me several months to figure this out, sadly! Hopefully, I can prevent others from losing and frying their hair with this thing! FYI, your standard hair dryer is about 100 degrees!
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, we apologize for the inconvenience as you are facing an overheating and performance issue with the machine. We can imagine how frustrating and disappointing this must be for you. This is not the experience Dyson strives to provide for its customers. However, we strive to provide the best experience for our customers. Rest assured, we are committed to assisting you. We would like to look further into this for you. For detailed information, please feel free to email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter.
don't waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a simple blow dryer and doesn't straighten much. It leaves your hair very fluffy. It is very expensive to be a simple dryer. don't buy this
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for your review. We really appreciate your effort and time. We can completely understand your frustration regarding this concern. However, we strive to provide the best experience for our customers. We will surely share your valuable feedback with our dedicated team. We would like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Not great for short hair
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made my hair super frizzy and poofed out. Sadly just didn’t work for my short hair so I had to return. I think it would be just fine for someone with longer hair though….
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.
Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support.
Best wishes,
Teanna
Dyson Expert
Dead on arrival
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I never got to try use this product. I plugged it in and a menu popped up asking me to pick a language. The Air Strait then began flashing a warning sign and a QR code asking me to contact Dyson. Dyson support is closed on Sunday and there are no help items telling me what the issue may be or any trouble shooting steps. I returned my $500 brick.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi Kate, thank you for the time and efforts, we appreciate your review. We are extremely worried that you had this experience with the Dyson Airstrait Straightener. We truly apologize for any inconvenience caused to you. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Warm wishes, Manpreet K, Dyson Customer Service
Not happy with the results
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After buying it in September last year, I have used it 4 times and I'm not really happy with the results, after use, hair looks VERY dry and freeze is to the top! not even cream can control it.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for reaching out and sharing your feedback with us. We are truly sorry to hear that you are not satisfied with the results after using our product. We understand how important it is for you to have hair that looks and feels great.
We take your concerns seriously and would like to investigate this matter further. Please email us at askdysonUS@dyson.com with the subject line "Dyson Review" for prompt attention to this matter.
Thank you for your understanding and cooperation.
Best regards, Dyson Customer Support
- Cons mentioned:Size
Not impressed
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesn’t work as good as the wrap. Very bulky doesn’t work that great
No, I would not recommend this to a friend