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Dyson - AM09 Fan + Heater - White/Silver-Front_Standard

Dyson - AM09 Fan + Heater - White/Silver

Model: 61874-01SKU: 2852021

Customer rating

Rating 4.5 out of 5 stars with 825 reviews

90%
would recommend to a friend

Pros

Cons

Customer ratings & reviews

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Page 2, showing21-40 of 825 Reviews
  • Rating: 2 out of 5 stars

    More of a personal heater

    Posted
    meetewi1
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased this heater to take the chill off in the basement which is around 65 degrees. I turned it on for an hour and really didn't feel a difference. It's not designed to heat a room. If you're sitting on the couch and it pointing directly at you, then it will take the chill off. It has a lot of nice features, temp control, oscillating, small and easy to move around, and the timer is nice. There is no wow factor which i expected for the price, i was extremely disappointed. You'll probably get better results heating a room with a $30.00 space heater. To sum it up, it's a personal heater, not designed to heat a room by any means.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson AM09. The Dyson AM09 will heat a room. Keep in mind that the size of the room and temperature of the room will impact how long it takes to heat.

      We would value the opportunity to learn more about your experience. Please contact us at askdysonUS@dyson.com with your serial number, description of issue or concern and your contact information and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rating: 3 out of 5 stars

    Good heat while it lasts.

    Posted
    Joseph
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I purchased my second (maybe I'm a sucker?) Dyson heat-cool fan in August 2018. It worked fine until March 2019. Then it began to display the error and blew only cool air, like my first one began to do after two years. It could be because of power failures in our area, or the fans themselves just are not made to last very long. I should send it to Dyson since it is under warranty, but is it worth the cost of postage? For the price of this product they should last way longer!

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi Joseph, this is Kelly with Dyson. I'm sorry to hear that you're having trouble with your Dyson AM09 Fan + Heater.  While we never expect any issues to occur with your vacuum, Dyson does back your machine from an authorized retailer with a free 2-year guarantee. We would value the opportunity to assist you, and to help ensure that your Dyson is working properly. Please feel free to contact us directly at askdysonus@dyson.com. 

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rating: 5 out of 5 stars

    Replace your fan and heater, we have a dyson!!!

    Posted
    MALL000
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This item is worth every penny. The magnetic remote attaches to the top of the fan so you won't ever lose the remote = awesome. The width or length option you can choose to either warm or Cool one person or a group of people = awesome. Heater able to heat up to 99 degrees = awesome. The distance from where you can feel the dyson cool/heat = awesome. Child Safety due to the oval and blade less design = awesome. Energy saving due to the timer = awesome. And everything else a typical heater or fan should have like rotation, high/low settings' tilt adjustable = gotta own one. Best buy of the year. Get yourself one. Wont regret it.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Great fan/heater

    Posted
    Reviewer
    • Verified PurchaserVerified Purchase

    Although the cost of this fan is hefty, I found the functions to be numerous and efficient. The highest setting on the fan is not comparable to heavy duty fans with blades, but given that I didn’t buy it for this function, I am completely satisfied. The heater also works great and I love that it turns on or off based on the set temperature. I would guess the oscillating function is about 45 degrees. I also like that you can focus the air or diffuse it for more coverage, but I find there is a small gap when you choose to diffuse the air. For this I have it a four instead of a perfect 5.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Fantastic Space Heater

    Posted
    CJ831
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    I have a very cold basement and have tried every kind of heater including the electric ones that look like fireplaces. Mind you I do have heat in my basement but it doesn’t warm it. Therefore I have to use space heaters to supplement. A friend recommended I try the Dyson one. Almost immediately it warmed part of my basement. I was so excited! In fact I originally thought I was going to have to take it back before the 14 day try it out time period was up. This is the first time in the 19 years I’ve been living in my house that I actually feel warm in my basement!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great fan

    Posted
    JD1071
    • My Best Buy® Elite Plus MemberElite Plus Member

    This fan works really well! It is a little loud when on full blast, but not as loud as the blade fans on low. It heats very quickly, cools down areas quickly, and can be placed on a timer. One of the things I like most about it, is that it is small enough to carry around the house. I don't mind bringing it all over the house with me. It easily fits on the bedside table, but it can be tilted up or down to make the air reach where you want it to. I dislike the fact that without the controller the fan only turns on and off, but easy solution... Be resoponsible and put the controller back top of the fan. There is a magnet there that holds it in place.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Great Unit

    Posted
    Dyson
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    Works great as a heater for a small room and gets warm fast. Unit runs on a timer and has different fan speeds and temperature levels. You can choose it to rotate or not. It is a quiet unit unless you have the fan on high then you do here it. The fan is also nice, love that there is no blades to keep clean from any dust. Only downside is that if you lose the remote you cannot set the temperature set the fan level or set it to move. All you can do is just turn the unit on and that's it without the remote. I would suggest buying a back up remote if you tend to lose things easily. Otherwise this is a great product I highly recommend it.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Great product, lousy service

    Posted
    BillK
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    This should be a 5 star review. The heater/fan concept and blade free design are awesome. We loved it ..... until it quit working 5 days before the warranty ended. At first the Dyson support seemed great...we were promised a replacement unit within 2-3 business days. But it’s been 6 weeks and still no replacement unit. I called or emailed them at least 6 times. Dyson products are too expensive to be supported so poorly. I’ll be reluctant to buy another Dyson after this experience.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi Bill, this is Kelly with Dyson. Thank you for taking the time to write your review on the Dyson AM09 Fan + Heater. I am thrilled to hear how much you loved this fan, in your use. I'm sorry to hear of the unusual experience you've had while reaching out for support. We are committed to customer satisfaction. Please do not hesitate to reach out to us at askdysonUS@dyson.com as we are keen on providing you with further assistance. We look forward to your correspondence.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rating: 5 out of 5 stars

    Expensive and worth it, IMHO

    Posted
    Peter
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am someone who hates fan noise. I needed a fan and a heater for my office in an 1880's rehabbed building without storm windows on the 3' by 6' windows in my west facing office. In the winter the cold leaks through poorly joined sashes on the windows which we cannot caulk because it violates building code. In the summer it gets too hot from said windows even with blinds closed because the AC can't keep up quite enough. This moves air really well whether room temp or heated up. And it is the quietest fan I've ever been around saving me from stress.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Worth the Money

    Posted
    Aaron
    • My Best Buy® Elite Plus MemberElite Plus Member

    Every time I walked by these, I always said "why does anyone need a $450 fan?" Well, it's worth it. I always had issues keeping my living room at the right temperature in the winter up here in the frozen north. I picked this up and put it in the corner of the room, set the temp, and let it do its thing. Perfect temp, all day, every day, and I can drop the thermostat down in the room too! My guess is after a year or two, the energy savings will pay for the fan. Money well spent.

    I would recommend this to a friend

  • Rating: 1 out of 5 stars

    Can't get past the smell. It STINKS!!

    Posted
    PickyVicky

    I do not recommend this product if you have any care for your respiratory health! I have two Dyson fans and one heater/fan combo. I was so happy with them I went out to buy this model, despite the fact they are all very pricey. But this model is not like all the others I have. I brought this one home, plugged it in, and WHOA! We all had to quickly turn it off and air out the house--what a horrible SMELL! What happened Dyson!!?? Are you now manufacturing in some other country that uses the very cheapest, most toxic plastic parts? Is it some kind of chemical coating? What gives? I am taking this right back, and not trusting Dyson ever again!

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi this is Jay with Dyson. Dyson AM09 Hot + Cool is a great heater/fan model that uses Dyson Air Multiplier technology to provide a smooth and non-buffeted air flow that is not choppy or uncomfortable while cooling and heating. This issue you experienced is very peculiar and we would like to help. Contact us at AskDysonUS@Dyson.com. We are happy to provide support. Best wishes, Jay Dyson Online Support Dyson-EN_US

  • Rating: 1 out of 5 stars

    Completely unsatisfied

    Posted
    UnhappyInGeorgia
    • My Best Buy® MemberMember

    I read the reviews before I purchased this fan and I have to say that I just don't get it. The fan was less than two feet from my head with full directional speed and I could barely feel the air coming from it. I read the manual and tried different settings but overall the unit did not live up to the reviews, especially for the price. I have used other Dyson products and always have been more than happy with the quality and the job their products do, but this one misses the mark. The fan I wound up buying for $30 blew this away. Save your $$$ on this one and buy a vacuum, you will be a lot happier!

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson AM09. We are sorry to hear you are less that satisfied with the fan's performance. What you have described sounds as if the fan is not operating as intended as you should certainly feel air flow while standing in front of the machine. Keep in mind that there is a jet focus mode on this machine which allows you to control which direction the air flows. If set to focus on the entire room, it will blow more out towards the sides and not have a direct air flow that you can feel when standing directly in front of it.

      We would value the opportunity to ensure your fan is working as intended. Please contact us at askdysonUS@dyson.com, include your name and contact information, and we will be glad to assist. We look forward to hearing from you. 

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rating: 5 out of 5 stars

    Excellent space heater

    Posted
    KatsDad
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    We've been looking at this fan/heater for some time and I told my family that I wanted it for Christmas. They got it for me and we turned it into an early present when winter also decided to arrive early. The heater is quiet and provides an even heat. Other heaters we've used tended to produce hot spots while leaving other nearby areas cool. The thermostat works well and we can just turn it on and not mess with it after that. I love that the remote is magnetic and sticks to the fan.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Excellent Product

    Posted
    Steve60
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    Purchased the cool/heat fan after a lot of consideration. It is not an inexpensive product but nonetheless worth the price. Given it's now summer we've had the setting on cool. The fan provide 10 levels of cooling power with increasing fan noise but quieter than many other fans we have. I find the setting of 7/8 good for the space we use it in. I like the oscillating feature - it provides cooling power over a wide path. While we aren't yet using the heating part I've tested it and think it will do a great job helping to heat our bonus room which tends to be cool in winter despite the central heating.

    I would recommend this to a friend

  • Rating: 2 out of 5 stars

    Returning/Defective ??

    Posted
    airh0ps77
    • My Best Buy® Elite Plus MemberElite Plus Member

    I needed a heater to warm up my living room and decided to try this out. After 3 hours, the temperature barely went up 10 degrees. I stood near the heater and was surprised to feel lukewarm air kicking out although thermostat was raised to 85 degrees. I repositioned the heater thinking maybe the corner was too drafty and nope same issue. This morning after 2 hours the temp in living room rosed about 5 degrees. Maybe i have a defective product? Not using it correctly? I mean you just assemble and plug it in. Returning after a few days of use.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson AM09. I am sorry to hear you are less than satisfied with the performance.

      When the heated air is projected, it is then mixed in with the air in the room. If the temperature of the room is colder than normal, it can take the heater longer to heat the entire space. Also, keep in mind that room size also impacts the time it takes to heat.

      When it is colder, it is recommended to set it to a higher degree setting to heat the room quickly. You can then drop it down to a lower setting once the room is at a temperature that you are comfortable with.

      We would like to learn more about your experience and want to ensure your Fan + Heater is working as intended. Please contact us at askdysonUS@dyson.com with your serial number, description of issue or concern and your contact information and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rating: 5 out of 5 stars

    Best purchase

    Posted
    Jojo
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    I bought this last summer and I was great for the eat but also for the cold I would just turn on the heater and you adjust the time you want it on for so when you fall asleep if you don’t want it on all night you just set it up for one two three hours and it will turn off by itself not only that but once it reaches the temperature you want it will turn off and turn back on once that temperature changes

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Better than expected

    Posted
    Druss
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    My upstairs bedroom is always colder than the rest of the house. Rather than blasting the furnace for one room I picked this up to see if it’ll work. It exceeded my expectations and then some. It heated my room up with no issues and kept it that warm all throughout winter. The built in thermostat is so game changing, and the fact that there is not exposed heating element is the icing on the cake. Definitely worth the money.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Best I ever had

    Posted
    AgaSabina
    • Verified PurchaserVerified Purchase
    • My Best Buy® MemberMember

    I am so in love with this heather/fan! I upgraded from having a cheap old fan and a very old heater that was a serious fire hazard. I love having 2 in one. I haven't been using the fan yet because it's cold in Chicago, but the heater works amazingly well. I love the little tiny remote that you can dock right on the heater so you don't lose it. You can turn it up all the way to 99 degrees F. It will heat up an entire room very quickly and it's super quiet.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Quite mode is Better than other models

    Posted
    Yeedawg
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite MemberElite Member

    This one boasts a quiet mode, which helped because we bought a white model that was loud at night when it would turn on and off to moderate the temperature in the room. We could not sleep well as we were constantly woken up, but this one is a little better on the sound. However, with that said, I feel that this product doesn't heat or cool as well. It's a dual product and because of that, you only get average performance. I used it in a basement and at the highest level, it would at times feel like cool air was blowing, it wasn't powerful enough.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hello there,

      Thank you for your review. We're thrilled to hear that you've enjoyed the quiet performance of this unit thus far, you may be interested to know that the new design on the AM09 has achieved a Quiet Mark certification for outstanding performance with minimal noise. The AM09 also has the benefit of 'direct' and 'diffuse' fan modes to accommodate different heating and cooling preferences. When heating and cooling an entire room, it will be beneficial to utilize the 'diffuse' mode as this allows the air to spread evenly throughout the room for optimal performance in these environments.

      We'd very much like to ensure your machine is performing as designed. Please feel free to contact us at askdysonus@dyson.com and we're keen to assist.

      Best wishes,
      Dan
      Dyson Customer Service Dyson-EN_US

  • Rating: 3 out of 5 stars

    nice, small, effective, but overpriced

    Posted
    leah
    • Verified PurchaserVerified Purchase
    • My Best Buy® Elite Plus MemberElite Plus Member

    This is really a heater with fan capabilities. The fan functionality is okay, but it is no where near as good as a dedicated fan. The heater on the other hand works great and heats up a small room no problem. The problem is this is an extremely expensive heater that works as well as a $75 heater. It is not worth the money. I bought and kept the dyson, because I live in a small apartment and like the fan/heater ability that allows me to save on space and it is also nice looking, so it goes well with my contemporary furniture style.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi Leah, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson AM09 Fan + Heater. I am pleased to hear you are satisfied with how well it heats your room and its design. The Fan + Heater is a great space saver. Allowing you to have a 2 in one unit that can both heat and provide cooler air.

      We would value the opportunity to address any questions or concerns you may have. Please contact us at askdysonUS@dyson.com with your serial number, description of issue or concern and your contact information and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US