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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 420 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers are pleased with the Ball Allergy Plus Upright Vacuum's suction power and cleaning performance, with many noting its ability to transform carpets. The vacuum also comes with a variety of attachments and boasts a solid build quality. However, some customers have expressed concerns about its maneuverability, weight, and noise level during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 420 reviews
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Maneuverability

    Rated 4 out of 5 stars

    Performance great/ flimsier than my previous Dyson

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is the best. This replaced another Dyson that was about 12 years old. The new one is flimsier and I question its long term durability. It is a 5 star review as far as performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will Always Purchase the Upright

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last Dyson lasted 10 years. It still works it just got beat up a bit. This vacuum has excellent cleaning power and it easy for me to manure. I also like the color combination on this. I’m not a fan of the cordless options, so this is perfect for me. I will always purchase from Dyson, as other products are holding up well for long periods of time. You get what you pay for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great VAc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third Dyson we have owned and they work exceptionally well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Previous owner of one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel you never can go wrong with a Dyson, I've had my last one for around 12yrs.and was very happy with it

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Carpet cleaning

    Rated 4 out of 5 stars

    Great but rugs / carpet are not your best friend!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and suction is very powerful! However, it does get stuck a lot on rugs / carpet. If you can manage to push it through the rug it does clean very well.

    I would recommend this to a friend
  • Pros mentioned:
    Attachments

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was time to replace my old vacuum and I’m glad I bought this Dyson. I absolutely love it. It has ample attachments, it picks EVERYTHING up! And I love how nice it looks, looks fancy.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Good price, great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this vacuum, and the price was nice. I always wanted one but they were so expensive. Happy to catch this one on sale. It's heavy but has good accessories to help with cleaning difficult areas.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing your feedback. We are glad that you are enjoying your new Dyson Ball Allergy Plus Upright Vacuum and that you were able to take advantage of a great offer. It is wonderful to know that the included accessories are helping you tackle those hard-to-reach areas with ease. At Dyson, we are committed to delivering high-performance machines that combine powerful cleaning with thoughtful design. While we understand that the weight can be a consideration, we are pleased that the vacuum’s functionality and value have made a positive impression. Should you have any questions or need assistance in the future, please do not hesitate to contact our chat or voice support team. We are always happy to help. Best wishes, Dyson Marketplace Support dysonglobal

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is incredible vacuum great . This vacuum pick up all my dog hair . great suction

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Vacuum. There was a technical issue but we are working to resolve that.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best dyson

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dyson. Cleans my hardwood floors and my carpet so easy.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great upgrade to our old Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old Dyson stopped working and we upgraded to this unit. Not sure if our old vacuum wasn't picking up dirt as well or if this new unit is that much more powerful, but this thing does an incredible job. It's light, easy to move, and powerful - everything you need in a vacuum.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Tony, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    No Better Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Replaces an older similar model that worked wonderful as well. Dyson makes some good products that just work. The suction is stronger than the old model. It’s a bit quieter as well. Works well on tile & carpet. Almost too well on thick carpet! Hands down a great product

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Just buy It.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love,love,love,this vacuum! Wanted on for years and regret all the less expensive vacuums I purchased the last five years totalling more than what I paid for this Dyson. This guy sucks everything in its path up including hairballs ground and stuck in the carpet in 2 passes or less. Couldn't be happier plus it looks really cool.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new vacuum after ours stopped working was able to get delivered next day and it works great!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Even better than my last dyson!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dyson seems to have even more power and suction than my last one. I have had Kirby’s, orek and other high end vacumes, I will never buy anything but a dyson from now on!!!!They just keep getting better!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Love Dyson products .

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent vacuum for carpet or floors . Dyson is just the best !! This new vacuum has so much power and lots of attachments for any need in a house, live it , I would never buy another brand , they are pricey but you get what you pay for .

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great value and suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum and the best suction ever. Definitely recommend this vacuum over others

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 4 out of 5 stars

    It’s ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great at suction and cleaning. Does not like to click back into stand position very easy, and the hose for attachments compresses when you have machine on due to suction and does not make it very easy to use. It’s going to take a lot of practice

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Jennifer, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support dysonglobal

  • Pros mentioned:
    Suction power
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Sucks (but in a good way)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Vacuum sucks in a good way. We have tile floors and our old vacuums seemed to miss/leave things behind, but this thing does great. It is a heavier beast, but if you want clean, its the right guy for the job.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    George

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson-Ball Allergy Vacuum arrived in a well-packed carton. It took some effort to assemble parts, but it was clear marked. The suction is excellent and noise medium, comparing to other vacuums we had. (Hoover-wind tunnel). We are very harpy with this purchase.

    I would recommend this to a friend
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