Save up to 50% on 3-Day Sale deals.Ends 12/7.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

3-Day Deal
Your price for this item is $329.99
The comparable value price is $659.99

Customer reviews

Rating 4.4 out of 5 stars with 355 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.7 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

86%would recommend to a friend

Customers are saying

Customers admire the Ball Allergy Plus Upright Vacuum for its exceptional suction power and cleaning performance, with users noting its ability to transform carpets. The inclusion of various attachments and the robust build quality are also appreciated. However, some customers have expressed concerns regarding its maneuverability, weight, and noise level during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-140 of 355 reviews
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Vacuum

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a heavy, but good suction vacuum. It would be very good, if it wasn't so heavy to operate.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Attachments, Cleaning performance

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came with many attachments it works well and it switches from carpet to hardwood which I love.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, sucks up all the dirt. Long cord. Easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Dyson

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn’t be happier with this vacuum cleaner. Section is great.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Sucks like crrazy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit specifically because it came with the no tangle hair attachment or whatever its called. It works great! Just wish it was bigger (wider). The vacuum itself has totally revived my carpet that was beginning to mat down. My only issue is i keep getting the cord caught up in the wheels.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Breezy, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Dyson vacuum.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good vacuum. The suction of this vacuum is very very strong. No other vacuum compete this Dyson vacuum. 5 stars.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Dyson

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this product immediately following the demise of the same/similar model after 12 years of use. I was hesitant only because I KNOW that products change and longevity is impacted. I could not be more pleased with my decision. This vacuum, although costly, is unprecedented. I highly recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction power
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    Dyson

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super suction but very heavy. Brush starts when turned on which I don’t like on my hardwood floor

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 2 out of 5 stars

    Mixed Performance from a Premium-Priced Vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson vacuum delivers impressive suction power and the agitator performs excellently on both carpet and hard floors. However, this powerful suction becomes problematic when using it on loose rugs or unanchored carpets, as it tends to lift them rather than clean them effectively. My main concern is the build quality, which feels inadequate for such an expensive product. The vacuum is constructed primarily of plastic components that simply snap together. The frame twists and bends when trying to lock it in the upright position, making this basic function unnecessarily difficult. For storage, I have to lean it against a wall rather than trust it to stand on its own, as I'm constantly worried about breaking the flimsy plastic mechanisms. While the cleaning performance is undeniably good, the cheap construction quality doesn't match the premium price point. For what Dyson charges, I expected more durable materials and better engineering in the basic mechanical functions.​​​​​​​​​​​​​​​​

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing your experience. We appreciate your detailed feedback and sorry to hear about your experience with the Dyson. We understand how frustrating it must be to wait for resolution, especially after reaching out for assistance. Your satisfaction is extremely important to us, and we want to ensure you receive the support you deserve. Please feel free to email us at askdysonUS@dyson.com with "Dyson Review" in the subject line for prompt attention to this matter. We truly appreciate your time and hope to assist you in resolving this issue. Best regards, Dyson Customer Support dysonglobal

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Excellent Vacuum - especially for allergies

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had Dyson vacuums for 20 years. This one is amazing! The suction is so strong - stronger than my original ball Dyson from 2005. Very pleased with my purchase!

    I would recommend this to a friend
  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    AS STRONG AS THEY COME

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best and most effective vac I've ever owned And can't beat the price from Best Buy 5 German Shepards and this has the longevity to keep up with massive dirt and hair accumulation. Love the ease of cleaning the filters to maintain the maximum quality of cleaning this thing can achieve

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for sharing your response with us. We appreciate your efforts. We hope you will provide us with more opportunities to serve you in the future.
      Thanks for being the best part of Dyson.
      Best Wishes,
      Ridhu
      Dyson Customer Support. dysonglobal

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine with plenty of suction. Very good attachments.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction power

    Rated 5 out of 5 stars

    Dison

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice vacuum alot of suction.This is the best vacuum I have ever owned.

    I would recommend this to a friend
  • Cons mentioned:
    Maneuverability

    Rated 3 out of 5 stars

    Not as good as the original

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dyson feels cheeper then the first one I had. It is hard to get it to stand upright, it makes a click noise but if you let go it falls back and isn’t locked in an upright position. The suction is fine. It does pretty good I just feel like my first Dyson was made better and this is a cheeper made version of it and the quality isn’t as good. I don’t know if I will stick with the Dyson brand after this one do to the poorer quality.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacumm cleaner! Highly recommend it as it is very eay to clean and picks up dirt and debris very easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson - Ball Allergy Plus Review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong performance and ability to pick up dirt, dust, and pet hair effectively is quite impressive.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 4 out of 5 stars

    Will recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this at a discounted price. Very efficient in cleaning corners and hard to reach areas

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Keith, thank you for providing great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Ball Allergy Plus Upright Vacuum. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction power

    Rated 3 out of 5 stars

    Just OK bring back the old models.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was good for what is available in the Dyson family at this point. I had the old Dyson DC 14 which was way better than this. The suction is good and that is the major reason I bought it, but the hose is so stiff and hard to use when you’re doing anything with the hand tools. Also, the thing falls over all the time you’ve got a really try to click it in place and it’s not easy. That is probably what annoys the heck out of me the most.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for sharing the response with us. We have reviewed your concern regarding an issue with your Dyson - Ball Allergy Plus Upright Vacuum. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience. Best Wishes, Dyson Customer Support. dysonglobal

  • Rated 5 out of 5 stars

    BUY IT!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For someone who has 3 dogs, this does more than any vacuum I've had my entire life. The suction is AMAZING and unbelievable!

    I would recommend this to a friend
  • Cons mentioned:
    Maneuverability, Noise level, Weight

    Rated 1 out of 5 stars

    Very Disappointed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very heavy and loud. Doesn’t maneuver around corners and vey litt suction using attachments.

    No, I would not recommend this to a friend