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97%of customers recommend this product.

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Customer Ratings & Reviews

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    • Brand Response

      DysonProductExpert 

      March 21, 2017

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Ball Animal 2. I am pleased to hear that you are enjoying many of the great features this vacuum provides, such as the amazing suction power. This model is currently our strongest vacuum.

      As for the issue with the hose, with it being new, it can be a little stiff for the first few uses. This will decrease over time and become easier to use. You can also attach the attachments directly to the hose without having to use the wand. If you are unable to attach to your hose, we would value the opportunity to assist and want to ensure your machine is working as intended. Please contact us at askdysonUS@dyson.com, include your name and contact information, and we will be glad to assist. We look forward to hearing from you. 

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US