Customer Ratings & Reviews
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Customer ratings & reviews
Dyson is Excellent For Challenging Grand KidsPosted
I live in North Florida on six acres of land, which is 'paradise', for my Grand Kids to roam, play, and have fun. However, when they come inside for treats from Grandma, meals, or 'potty', they bring the great outdoors in with them. All of my heavy traffic areas get littered with grass clippings, sand, leaves, and an assortment of yard debris as the kids constantly go in and out. The nationally known brand of upright vacuum I used to clean these areas did a credible job, but sometimes I had to use my industrial shop vac to help out because it is more powerful. However, my shop vac was not designed to clean carpets, and, only picked-up surface debris.. Another matter was my youngest Grand Daughter, who is sixteen months, and could spot a cookie crumb on the floor from twenty feet away. She is notorious for putting everything she found on the floor in her mouth. So, it is especially important to keep our floors as clean as possible. When I had an opportunity to receive a complimentary Dyson in exchange for an honest and comprehensive review, I chose the Dyson Ball Animal 2 because it is specifically designed for pets and heavy-duty cleaning, like the challenge of my messy Grand Kids We do not have a pet yet, however, the Grand Kids are 'pushing' that issue with Grandma and me – it won't be long. After two weeks of cleaning with this Dyson I have found it to be amazingly powerful, rugged, and lifts, embedded dirt, sand, and debris from my carpets, upholstery, and hard floors with ease. What impressed me the most was all of the sand I was getting out of the carpet the first few times I vacuumed. Never saw any sand in the housing of my old vacuum, and, now I know why. It's suction was not powerful enough. I estimate that this Dyson removed approximately one and one quarter cups of sand from my carpets the first week alone. WooHoo! It took me several days to get used to the 'maneuvering' with the Ball. The powerful suction of the Dyson allows it to glide almost effortlessly over my floors. I discovered that the Dyson turns and maneuvers easily if you just keep it moving before trying to turn it. Getting used to turn my wrist to change the direction of the Dyson was a learning curve for me. During the first week of vacuuming with the Dyson I kept stepping on the attached electrical cord, especially when I went backwards. There is no cord clip at the top of the handle to help keep the cord out of the way of my feet. But, I found an easy solution to that scenario. I ran the electrical cord through the triangular shaped opening in the handle. The handle is approximately twelve inches above the cord stress-relief attachment, which is high enough to keep the cord from under my feet as I moved the vacuum around. Since I am right-handed I ran the cord through the 'left' side of the handle space so I could wrap the cord up using my right hand when finished with the unit. If you are left-handed go through the right side of the handle. What is also impressive is that the Dyson's powerful suction makes this an excellent dusting and versatile, cleaning tool for under furniture, walls, corners, and ceilings. It comes with attachments for your stairs (under furniture also), combination crevice/brush accessory tool, and upholstery turbine tool, which is so cool. Everything 'clicks' and 'snaps' together for speed and convenience. It takes only seconds to use any of the attachments with the expandable hose and wand. I found that the hose and wand together gives me a generous eleven foot reach. YooHoo! No ladders needed! But I don't have to use the wand for any of the attachments. In fact it gets in the way using the upholstery turbine tool. I use the wand and hose for use under my furniture with the stairs tool. The electrical cord is approximately thirty feet in length, which allows me to move freely about from entrance way to hallway to living room. The unit has an 'ON' and “OFF' switch and a Brush Roll switch. Whenever the unit is in the upright position, the brush roll turns 'OFF' automatically, and for good reason. When you dust or clean other then carpets, keep the unit upright, or, turn the brush roll switch 'OFF'. If the unit is stationary and the brush roll is rotating, because of the powerful suction, it could cause some damage to the carpet. So, the Dyson designers made it so, as long as the unit is in the upright position, the brush roll defaults to 'OFF'. A word of 'Caution' – combined with the suction and brush roll rotation this unit may damage wood or laminate flooring. I found that it was too much for my real wood floors, and turned the brush roll 'OFF'. The powerful suction cleans them thoroughly anyway – no brush roll needed. After using the Dyson for the first week and removing so much sand I decided to clean both of the lifetime, washable filters. Glad I did, the filter in the ball was ready for cleaning. They are both washable and easily removed, but follow the instructions for the ball-filter carefully. I put them both out to dry in the Florida sun. They were completely dry in eight hours. However Dyson recommends a twenty-four hour drying period. The debris bin is so easy to detach and empty – I found it is best to empty in an outside environment – you will be surprised at the amount of dust, dirt, and debris from your flooring this unit will vacuum. Now, I want to mention the 'Wish-It-Had' features, which I think would make this Dyson an even more outstanding cleaning machine. LED lights on the brush roll would help in areas that are dimly lit; A small cord clip on the triangular handle would help to keep the cord from being a nuisance; Storage attachment to carry all three cleaning tools 'on-board' (will only carry one now); A flexible, ninety degree-turning, dusting attachment to clean the top of shelves, ceiling fan blades, furniture, etc. My final thoughts are pretty much aligned with the old adage, “You get what you pay for”. This Dyson undoubtedly is the best vacuum cleaner I have ever used. It's upfront price should be considered with the thoroughness of its powerful cleaning ability, the money saved in not having to buy replaceable filters, and outstanding reputation that Dyson has established as the leader in floor cleaning technology. I highly recommend the purchase of this unit, especially if you have messy Grand Kids, and, or pets – you will not be disappointed.
I would recommend this to a friend
Attachment usage is the weak spotPosted
First let me answer the obvious question. Does it have suction? Yes, it certainly does. Things I liked about the Dyson Animal: - It has good suction - Is reasonably quiet - Almost all the attachments have a place on the vacuum which means I'm not hunting for them - It has a very long power cord - The beater bar can be manually turned off. - The beater bar will automatically be turned off if the vacuum is upright - The way you empty the vacuum is painless and easy - The top handle is thick and pleasant to hold - The ball allows the vacuum to turn reasonably easy - The expandable vacuum hose is permanently attached to the vacuum This is a vacuum and it works pretty much like every other vacuum you've used in your life from the standpoint, turn it on, roll the vacuum forward and back. Nothing mysterious or difficult there. The Dyson though uses a ball for it's engine and that allows it to turn. The Animal is literally a beast when it comes to weight. It is not a light vacuum. While the ball helps you turn the vacuum while your using it, it does take a little effort and practice to work WITH the Animal instead of against it. What I mean is, it's a little like driving a car with a trailer on it. You don't just whip around a corner. It's not nimble. You have to push it forward and then begin to turn it while pushing forward. After using it a few times you start to get the feel of it but again, it does take a few rounds of practice. The vacuum itself did a great job. It didn't pick everything up the first time you ran over it but by the second or third time it was gone. It did a great job on my car but the hose was a bit of a problem as I'll discuss later. It was really nice that the beater bar doesn't run which means you can use it on the driveway to clean your car. I used it for running over furniture for dusting and wow, did it suck it up nicely. Things I didn't like about the Dyson Animal: - The expandable vacuum hose - The brush attachment is mounted on to the wand attachment - The brush attachment can't connect directly to the vacuum hose - The long wand has to be connected to the vacuum hose when using the vacuum as a standup. This causes issues when using other attachments. - The power button is half way down the handle instead of the top where you are grasping My main issue with the vacuum isn't when it's used as a "normal" vacuum. It's when the attachments come into play. Let's start with the expandable hose. It expands a very nice distance. The problem is the suction. The Dyson sucks so well that it literally "unexpands" the hose. It sucks it back to it's tightened state. Basically you are fighting the suction with the hose. I've started to get a little bit of technique to counter this but you can easily wind up with sore arms because you're constantly pulling on the hose. This makes jobs where you need the nice length of the hose to be expanded an issue. You really can't appreciate this scenario until you experience it. I think the only way they could have solved it is to have some sort of clip to allow it to remain expanded without you having to constantly pull it. That brings up the next issue, the attachments. The long wand you see the advertising, where the women is doing the ceiling, is attached to the vacuum hose in normal mode. In order to use the hose, you have to FULLY extend it otherwise the hose won't bend. Once it's fully extended, the only good it will do is if you are vacuuming the floor or ceiling. If you're trying to do something waist level, like a table, the wand is too long. So you need to then swap it out for the shorter wand. All my previous vacuums simply allowed me to pull out the hose and put on a new attachment. With the Dyson, it's a two step process. Take off the long wand, put on the short wand. Of course when you are finished you have to once again do the two step process in reverse. And the short wand attachment is the third issue. If you are doing a table or shelf, I don't want any unflexable wand on the hose. I want the brush attachment attached directly to the hose which allows me to clean the shelf. The included brush attachment though has to be connected to the foot long wand. Between that extension and the hose wanting to be sucked back into the unexpanded state, you are doing as much fighting as you are cleaning. Once the brush gets flush with the surface you are cleaning, it's incredibly wonderful. I believe they sell a few extra attachments to do what I'm describing so I'll probably need to get one of them. Bottom line for me is, if I'm vacuuming the floor, I'm loving the vacuum. When I go to use the attachments the machine and it's design are actually working against me to some extent instead of with me.
No, I would not recommend this to a friend
Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Ball Animal 2. I am pleased to hear that you are enjoying many of the great features this vacuum provides, such as the amazing suction power. This model is currently our strongest vacuum.
As for the issue with the hose, with it being new, it can be a little stiff for the first few uses. This will decrease over time and become easier to use. You can also attach the attachments directly to the hose without having to use the wand. If you are unable to attach to your hose, we would value the opportunity to assist and want to ensure your machine is working as intended. Please contact us at askdysonUS@dyson.com, include your name and contact information, and we will be glad to assist. We look forward to hearing from you.
Dyson Customer Support
Now a Dyson convert, but room for improvementPosted
This is my first Dyson vacuum. My previous vacuum is a Eureka Airspeed that was adorned in stickers that claimed 'better cleaning than Dyson, less than half the price'. This Dyson Ball Animal 2 cannot be matched when it comes to cleaning power at the head. A lot of this I attribute to what I call the sealing plate. There's a floating plate that helps to direct all the suction to the carpet and prevent leaking that suction power around the vacuum. This little bit of innovation guarantees that the Dyson pulls up all the dust and dirt from the very root of the carpet. What's also a nice surprise is that it's quieter than my previous vacuum! Now we get to the part of the Dyson Ball Animal 2's shortcomings. After some assembly (to which you are aided mostly by Ikea-like instructons) I was stumped that this vacuum comes with 4 attachments but only provides storage for 3? It comes with a crevice tool, a brush that attaches to the crevice tool, a stair cleaning tool and the tangle-free turbine tool. If you keep the brush on the crevice tool, they sit on top of the accessory holder. The stair cleaning tool snaps on the bottom of the accessory holder. There is no spot for the tangle-free turbine tool. Why sell a vacuum with 4 tools when it can only store 3 on board? The sealing plate gives the Dyson that great cleaning power, but it also prevents the cleaning head from getting that last inch of carpet next to a wall. There is no lock pedal to release the head. You basically tilt the vacuum back, push forward so there is pressure on the back wheels which releases the head. A neat idea, but there are times I need to move the vacuum from one side of the house to the other side and I can't push the vacuum around on just the rear wheels. I'll just have to change my habits to pull the vacuum behind me when moving from one area to another. To lock the head, you push up on the handle to the upright position and there is a loud click and then a softer click. If you don't get the softer click, the handle falls to the floor when you release it. If you have the vacuum running while locking in the upright position, it engages the accessory hose that is part of the handle. It's a little surprising the first time this happens because all of a sudden, the vacuum starts sucking your shirt sleeve. The accessory hose is rather interesting, The extension wand stores in the hose and becomes part of the handle of the vacuum. But this also means that you need to line things up just right before stowing it properly. Sadly, the Dyson Ball Animal 2 doesn't retract the electrical cord. We're back to winding the cord onto two hooks on the back of the vacuum. Despite the shortcomings, the Dyson Ball Animal 2 really does a great job at picking up everything. We have a cat and the old vacuum didn't always pull the fur entangled in our plush carpet. The Dyson pulls it up with no effort!
I would recommend this to a friend
Very powerful for the sizePosted
Let's admit - vacuuming is not everybody's favorite chore to do, so choosing the right vacuum cleaner is very important to ease the trouble. Cordless machines and even vacuuming robots seem to be a great option, but only a line powered machine would have enough suction power for a nice thru cleaning. Power alone is not everything, compact easy to maneuver design is important as well, no one would like to haul a shop vac (which has plenty of power but awkward to move) behind. I've tried many models and settled on Dyson 6 years ago (I own a cordless and 1st generation multi-floor Dysons), I was excited to try this new model now! Assembly and first impressions: It's pretty straightforward to put together - just couple main parts, only go together one way. Machine is equipped with a long 25' cord and detachable accessory hose reaching impressive 14' away from the machine's location. Assembly instructions are well illustrated and easy to follow. Vaccuum cleaner is equipped with electric power brush, accessory hose, upholstery attachment, wand/brush and a small air powered brush. All accessories with the exception of small power brush (that is the only negative point I've found) could be stored on the vacuum's body and easily accessed during vacuuming. Usage: Very nice and easy to maneuver around, new "ball" construction makes it possible to operate the machine only using one hand - just grab the handle, pull it down towards you - and start moving! The heaviest part of the machine - it's motor, is located at the very bottom, makes it extremely easy to move. Big powered brush has a fast spinning cylinder which fluffs up the carpet making it feel like it's almost new again. It also "brushes up" a lot of dirt, debris, hair, etc, making cleanup an easy process. Just make sure to turn the power brush OFF, if you cleaning something that was just spilled, especially on the hard surface (hardwood, tile, etc) - otherwise power brush will just shoot the debris towards you with a good enough force that it won't be sucked in, but end up behind you instead. Attachment wand is extremely easy to pull out and put back in as well making accessory use an easy task. After cleanup: It's a bagless vacuum, so most of the cleanup is fairly easy - take the dust storage bin off the machine, hold it above the trash can and push the button, everything just falls into the trash! However you may still need to reach into the bin with your hand to pull out some loose hair that has a tendency to wrap around the cyclone system. Also - bin itself kinda collects static charge and some dirt may still hang onto the bin walls. Every 2 months there is an extra step - pull out both filters (1 in the dust bin - filter "A" and the 2nd one - filter "B" is in the "ball" - just twist off the purple screw on the side of the ball until it comes off) and wash them with water. I usually take them outside and wash with a hose, also give dust bin and cyclone system a good wash. Overall: Excellent machine with attachments for a tough cleaning jobs!
I would recommend this to a friend
An “Animal” of a Vacuum!Posted
Design: The Dyson Ball Animal 2 has a sleek, modern look with purple accent coloring. It looks and feels like it is made of durable materials, so I am confident that it is built to last. Even if there happens to be an issue in the future, Dyson backs its vacuums with a 5-year warranty, so I am not worried at all! It is nice to have the sense of mind that I have a durable, warranty-backed vacuum that will last. Another aspect of the design that I like is the long cord that minimizes the number of times I need to unplug and re-plug the vacuum into an outlet. Performance/Effectiveness: Dyson advertises that the Animal 2 has the strongest suction of any vacuum, and I certainly believe it. Dirt, dust, and pet fur are gone in one swipe. I simply have never owned a vacuum this powerful, and I am amazed by what it can pick up. The Animal 2 is even effective on our kitchen’s wood floor and our bathroom’s tile. The suction and performance of this vacuum are second to none! As mentioned above, there are attachments included, and I have found them to be very useful. The combination accessory tool, extension wand, and flexible hose help me clean hard to reach places, and the hose is long enough for my needs. Additionally, I really like the stair tool and motorized brush. As implied in the name, the stair tool is designed for cleaning the stairs, and it is effective for that purpose. I use the motorized brush for my couches, and they have never looked better! This tool is also tangle-free, which is great. Ease of Use: Assembling the vacuum is quick and simple, and there are no tools required. With the ball design, the vacuum is also easy to control, even at tough angles, and the base automatically adjusts to the type of surface you are on. All other vacuums that I have used have required manual adjustment for different surfaces, so I quickly noticed the added convenience that the automatic adjustment provides! I also appreciate the release button when emptying the bin. It makes the emptying process fast and hygienic since it prevents human contact with whatever the vacuum has collected. Verdict: After extensive use, I truly believe the premium price point is justified. It performs phenomenally! In addition, the features and tools are useful and effective. I have never used a vacuum this powerful and easy to use, so I would highly recommend the Dyson Ball Animal 2 to those looking for one of the best vacuums on the market.
I would recommend this to a friend
It's an animal!Posted
When I'm trying to decide whether to buy a new tool of some kind, I'm most interested in answering three questions: 1) Does it do a good job? 2) Is it easy to use and maintain? 3) Will it hold up to use? After using this Dyson for a few days, I'd say the answer is "yes" to the first two. The last question is always harder to answer, but at least with this model it comes with a 5-year full parts and labor warranty. That tells me Dyson is pretty confident it will be durable. Compared to other vacuums I've used, this one definitely seems to have the strongest suction. The roller brush also seems to very thoroughly clean carpet and rug surfaces. Best of all, the head automatically adjusts to different surfaces just like they advertise. We have a mix of carpet, ceramic tile, and hard wood floors with throw rugs scattered around. It really is a breeze to vacuum over the solid surfaces and rugs without having to do anything other than tap the roller brush switch on and off. The long hose, wand, and turbine attachment allowed me to do our entire carpeted staircase with the vacuum sitting at the bottom--something I've not been able to do with any other vacuum. The turbine brush appears to clean the stair carpet very well, too. I also like the fact you can change between the floor head and the wand without having to manually switch the air flow. When you lock it in the upright position, it automatically switches suction to the hose. I found the vacuum to be easy to maneuver around things and even into corners. I couldn't go straight under the cabinet toe kicks in the kitchen because of the way the roller head sticks up in the middle, but I could easily turn parallel and run either edge of it under the cabinets. The ball design with its low center of gravity makes it easy to twist the handle and change directions without too much effort. Maintenance seems like it'll be easy. It was definitely convenient to empty the canister into the trash using the push button on the handle. After giving it a couple of taps on the inside of the trash can, everything was cleared out. We have multiple cats and a black lab so there was a significant amount of hair to empty, but I never had to reach up inside the canister to clear it. The manual says the two filters should be rinsed at least every two months. I was pretty skeptical when I first read that since one of the filters is inside the cyclone canister. On other vacuums, this filter always got dirty fast. However, I was pleasantly surprised to see no dirt on the filter after I vacuumed the entire house. It really might go a couple months between cleanings. The other filter is on the motor inside the ball. I had trouble removing it according to the directions and ended up calling support to make sure I was doing it correctly. I was, but I just needed to really put some torque into it to break the filter out of the housing. When it finally did come loose, my hand hit the roller head causing a pretty nasty slice on one of my knuckles. However, it's now easy to attach and remove, so just be careful that first time you remove it. There are only a couple of minor things I don't like about the vacuum, and they may or may not be an issue for you. One is you need to unwind the entire cord in order to use the hose and wand because the top cord hook is on the wand. Another issue is the push button on/off switch. You can't really tell by looking at it if it's on or off, and it's apparently easy to get pushed when moving the vacuum around after use. Several times now I've plugged the cord into the wall and had the vacuum unexpectedly leap to life. Last, there was no place to store the turbine tool. The support person said they sell a small bag to hold all the attachments, but the other two tools already have a nice little storage attachment on the vacuum. Eventually, I figured out you can snap the tool into the wand on the top of the vacuum before you put it away. Then, when you need to use it next, just unwind the cord, pull the wand out, pop the tool off, and then carry it with you while you vacuum. Overall, I like the vacuum. It does the job very well, it's easy to maintain, and time will tell if it's durable. At least I know I'll have a good, solid vacuum for the next 5 years while it's under warranty.
I would recommend this to a friend
I’ve been skeptical about Dyson vacuums. I have seen the commercials showing all the technology in their products which makes them look impressive but I was not quite sold. I thought our vacuum seems to have plenty of suction and cleaning power, how much of an improvement could a Dyson really be? Well, after using this one I have come to this conclusion: Dyson is the real deal. Its cleaning power is amazing, especially on carpet. It is very maneuverable, I l love the way it glides on the ball which makes it easy to turn. It also lays down much flatter than our previous vacuum which allows us to get underneath our bed and vacuum where our dog likes to sleep. It is far less bulky and lighter than our Bissell which it is replacing. To prove whether or not the Dyson Ball Animal 2 is really that good, I waited for our housekeepers to finish cleaning our home and I went to our bedroom and vacuumed with the Dyson to see if I could vacuum up anything after the cleaners had already vacuumed. Attached is a picture, and this was only our bedroom. It picked up bunches of our dog’s hair out of our carpet even after our cleaners had already vacuumed. Well, I am sold! The Dyson Ball Animal 2 does command a steep price tag so time will tell if it is justified in the long run (and it does come with a 5 year warranty). But the cleaning power of this vacuum is incredible, and it is certainly the best vacuum cleaner I have ever used.
I would recommend this to a friend
You've not vacuumed until you use a DysonPosted
I’ve sort of struggled with vacuum cleaners ever since I had my first apartment. I’ve had mid-level vacuums that get the job done most of the time, but when I moved into my current home, I started going through vacuums ever couple of years. We have an indoor dog and three adults and one teen living in the house. I’ve found that our HVAC system pushes out a lot of dust and we are constantly fighting the dog hair/people living environment. The Dyson Animal 2 is designed to handle these types of circumstances. It picks up even the tiniest of hairs and sucks up dust and dander. When I first saw the specs for the unit, I really didn’t believe that it would do that much better of a job. I was wrong. First, the innovative design of the vacuum makes it move much smoother over carpet than any other vacuum I’ve had. In fact, that was always a pet peeve of mine — when a vacuum would seemingly get ‘stuck’ on the carpet when I was trying to turn. The Dyson Animal 2 literally glides across the carpet like an ice skater does on ice. Turning is very easy and I’ve not had it get stuck once. Second, the Animal 2 is bagless. For a long time, I didn’t like bagless vacuums. I thought they caused more of a mess when you emptied them than a bagged vacuum did. The Dyson has changed my perception of that, too. While I still have to pull out bigger clumps of dirt, the mechanism on the canister makes it really easy to empty. The canister lifts off the main vacuum seamlessly and it clicks easily back into place when you are done. Finally, the power and suction of the Animal 2 is top-notch. I recently found myself remodeling my home office. When I did, I moved a large organ that the previous owners had left behind. Because this is such a large piece of furniture, it doesn’t get moved regularly. I found clumps of dust and debris beneath it. The Animal 2 cleaned it all up in a single pass. This was very impressive to me because I usually have to go over a spot two or three times to make sure it’s completely clean. The Dyson did it with one. The Dyson Animal 2 is well worth the investment. While I’ve only had it for a week at this point, it seems like it’s solidly built. I suppose time will tell about it’s longevity, but for now, I just hope that it continues to perform as it has out of the box.
I would recommend this to a friend
Powerful Vacuum with just a few Weak LinksPosted
So like pretty much everyone, I've heard that Dysons were good vacuums. I'd heard that they were powerful. I'd heard that they were well built. But I'd never actually tried one until this. So when it arrived I assembled all of the parts, pulled out the cleaning wand, and turned it on. The suction created was powerful enough to immediately collapse the extended tube leading to the wand, almost pulling the Dyson over in the process. And make no mistake - had it not quite obviously been designed to keep this from happening, it would have yanked the entire vacuum straight across the room. The power that this thing can produce cannot be understated. And while there are plenty of other great features, that's the one I keep coming back to. So, on those other features, the cleaning head, wand, and accessories are all very well thought out, highly modular, and in many cases built in clear plastic so that if something goes wrong, you can immediately spot where it is. The cleaning bin is very cleverly designed, with a drop out bottom that lets you simply hold it over a trash can and press a button to dump everything straight into the can. and most of the accessories are stored nearly seamlessly in the vacuum cleaner itself. Most will collapse down into more compact forms as well, and are built with 2 latches so that they can be locked in place either in their storage or use position. Even the little stabilizer wheels to keep the ball base from falling over when it's being used as a cannister vac or being stored seamlessly fold up and out of the way when you pull back on the handle, and snap back into place when you bring it back upright. At times, it kind of feels like someone took a Transformer toy and made a working version, which I'll admit does make it an unusually fun thing to use. That said, this similarity is also where I did find a few downsides to the unit as well. They're fairly minor things that wouldn't affect normal use, but does make me worry a bit about long-term durability. Namely, just about all of these moving parts are made of plastic, and some of them seem worryingly light duty. The button which opens up the bottom of the bin, for instance, is basically a long, thin plastic plunger that will bend ominously whenever you don't press it just right. Given that this is going to be one of the most heavily worn parts not in the engine, I'm really astonished they didn't go with something more robust or, failing that, at least install some guides to keep the bending from happening. More worrying is the fact that this button also serves dual duty in keeping the bin attached to the rest of the vacuum. If the rod snapped and it just kept you from being able to open the bottom of the bin quite so cleanly, that would be annoying but not much of a problem. But I do find myself concerned at the prospect that damage to it could also potentially make it impossible to keep the bin in place. Another thing that I found somewhat annoying is the fact that there is no place to stick one of the key accessories that makes this an Animal rated vacuum - a small tangle-free brush-head for removing fur and hair referred to as the mini turbine tool - does not have a storage space on the vacuum itself. This seems to be because apart from some internal differences, it's mostly just a standard Dyson design cast in a different color of plastic. It would have been very nice to be able to keep all the accessories in one place, particularly since the turbine tool is small, expensive, and the kind of thing one could easily lose for a prolonged period. That said, these misgivings really only keep me from giving this thing a perfect score. The cleaning performance of the thing is fantastic - it was able to pick up a full bin of dust even on floors that are vacuumed daily. Long hair, animal fur, mud, even some wet messes didn't so much as slow it down. It's an expensive tool to be sure, but it's also one of the best.
I would recommend this to a friend
Sucks in a good wayPosted
We have another brand that claims to be as powerful as a Dyson but at a fraction of the price. Well, you get what you pay for. The Dyson Ball Animal 2 is the champ. After running the other vacuum, the Dyson arrived via UPS. After assembling the Dyson (first ding, see below), we did the first test run that ended up being a full run as it sucked up a lot that the other vacuum missed. Wow! The attachments are very creative in design. The wand also doubles as the brush attachment by sliding the brush down the wand attachment. Storing the attachments is like most other vacuums, click into the storage areas (Second and Third Dings). Operation is smooth and the vacuum turns on a dime. The durability seems to be adequate, but not quite at the level of other Dysons we have owned. Standing in an upright position is an odd experience at first. (Fourth Ding) After a few falls, we are starting to get use to it. First Ding - the instruction/quick start card is attached to the 2nd part you attach. The pictures are on the small side and not the easiest to understand. Second Ding - the picture on the quick start is not very clear as to how the storage clip attaches. A somewhat major assumption is made by whoever designed the quick start. Third Ding - there is nowhere to store the upholstery attachment. My son vacuumed the house with the attachment still on the handle, but still did better than the other vacuum. Fourth Ding - it takes some practice to get the vacuum to stay in a upright locked position. I find myself pushing forward a little past where I feel comfortable pushing to get it to lock in upright position. It has already fallen over a couple times as we get use to it. CONCLUSION: All in all, the issues are very minor. Enough to drop it from 5 star, but not enough to give it a 4 only. Wish there were half stars. Dyson is still the champ when it comes to vacuums. Other brands can make claims and "perform" tests, but we are glad we are back in the Dyson camp. As a side note, there is a rather odd graphic on the purple side of the quick start. It appears to say plug in. Then a second picture gives a warning exclamation about unplugging. Not sure what these pictures are meant to mean when taken together. Never unplug? See attached picture.
I would recommend this to a friend
Typical Dyson quality with a few quirksPosted
This Dyson Ball Animal 2 is replacing my aging DC07 Dyson. Aesthetically it's great and really shows the ingenuity of the Dyson design department. Since my DC07 is pretty much on its way out, this Animal 2 is a welcomed replacement. As far as sucking, this does just that. Due to the age of my DC07, it's suction power was greatly diminished. The Animal 2 has very strong suction and way more than my DC07 did when it was new. The active base plate works quite nicely and eliminates the need to manually switch your vacuum to different floor types. I have medium pile, shag rugs and hardwood floors in my place and this Dyson automatically adjusted to each floor type with ease. Much nicer as opposed to my other vacuum where you must turn a knob when changing to different floor types. It did have a bit of trouble on a 2-inch-thick shag rug I have but that's kind of to be expected. Noise wise, it’s a vacuum so it’s about the same as any other I’ve used. Not quiet but not too loud either. Having come from the DC07 to this, the Ball took a little while getting used to in terms of maneuverability. It is somewhat easier back and forth however going around corners is a little awkward. I’m sure in time that I’ll get accustomed to it but just something to note. Couple minor issues I have is with the attachment mount and the bin release button. The included attachment mount slides onto a rail on the main tube. Issue I have is that it protrudes a bit outwards and sometimes bumps up against the canister. This is noticeable when you’ve emptied the bin and try to put it back on the vacuum. And the bin release button on the canister isn’t quite as functional as it was on my DC07. When I clicked the button on the DC07, the bottom lid would drop all the time. With the Animal 2, it hangs so you need to manually open the lid every time you empty the bin. This might get better over time however it just isn’t as smooth as I had been accustomed to. Overall, it’s a Dyson. Yes, it’s quite expensive for a vacuum however, based on my ownership of the DC07, it lasts and works great. I have a couple other canister vacs and each of them work as intended. However, compared to the Animal 2, this picks up dirt/debris that the other vacuums miss.
I would recommend this to a friend
Exceeded my expectationsPosted
Pros: - Removes pet hair and dirt from carpet you didn't even know was there. - Once you get used to the ball turning, maneuvering around furniture becomes so much easier than with a traditional vacuum. - The "turbine tool" attachment makes removing pet hair from furniture quick and easy. - Rinsable filters always a plus (no wasting time with disposable filters). Cons: - While I love the "turbine tool" for cleaning up hair from furniture, there doesn't seem anywhere to attach it to the vacuum while not in use (like you can with the "stair tool" or extension for cleaning stairs or removing webs from the ceiling). - There's no light on the front of the vacuum for cleaning in dim spots around the house (such as under desks or beds). - This vacuum isn't the heaviest one I've used, but it's still pretty heavy. Something to keep in mind for cleaning stairs. The "meh": - This vacuum does such an amazing job cleaning carpet, the collection chamber fills up pretty quickly, so you'll likely need to empty it (at least once) every time, depending on the size of your home. - The way the small "wheels" on the back work to prop up the vacuum when not in use will not always stay "locked" while moving the vacuum, so I find myself just carrying it around (and it's not a light vacuum). Full Review: Our old vacuum geared towards homes with pets is almost ten years old and feels like it's just not cleaning as well as it used to. After using this Dyson Ball Animal 2, it became painfully (and almost embarrassingly) clear that the old vacuum was leaving behind a lot of fine dust/dirt and pet hair. I had to empty the Dyson collection chamber from just our living room and hallway alone, and I used the old vacuum a little over a week ago! One of the allures of a Dyson vacuum is that it doesn't use tradition four wheels, but a large "ball" for turning and guiding the vacuum. It takes some time to adjust, but I don't want to go back to the other competitors now, it's just so easy to maneuver around furniture compared to before. A few reviews for the previous version mentioned that it's difficult to push the vacuum on carpeted areas, but it didn't seem that I was putting in more effort to move it compared to my old vacuum. While I don't recall the last time I saw a vacuum with disposable filters, I'm glad that trend continues here. The Ball Animal 2 has large filters that are easy to get to and clean. The manual states that you should clean them at least once every two months, but with how much fine dirt/dust and hair this vacuum collects, I'll probably clean them once a month. I can't really say too many bad things about this, since it does a fantastic job at what I need: cleaning up dirt/dust and cat hair (and very well at that). However, there are a few things that I wish Dyson could have changed with this design. The biggest thing that bothers me about this is the lack of a light on the front of the cleaner head for dim areas, such as under desks and beds. My old vacuum has it, the smaller vacuum we have for upstairs has it, and it just feels odd not having a light with this unit. I wish the vacuum was a little lighter for cleaning the stairs, but that "turbine tool" does such a great and quick job that I'm willing to get over it. Overall, if you're in the market for a Dyson vacuum and have indoor pets, I would STRONGLY recommend the Ball Animal 2. What few complaints I have with it are just overshadowed by how well this thing performs in a house with a couple cats.
I would recommend this to a friend
Powerful. Great on carpet, ok on hard floor.Posted
This thing is powerful, much more than any other vacuums I’ve owned thus far. While the performance is good, there are some ergonomics and functionality that needs improving. It does a great job cleaning carpet but not as good on hard floor as I’d hoped. The tilt and lock isn’t as smooth and extensions can be somewhat of hassle to use. Pro: -Powerful. It actually lifts my carpet. -Easy to maneuver -Pet attachment works really well Con: -Not as good on hard floors. For really dusty areas, it still leaves a layer of dust -The rubber ridges on the ball can leave marks on wood floor. Not permanent, but still requires a wipe down -The hose is hard to extend because the suction is so powerful, making it harder to handle. -Not enough space to store all attachments on the vacuum -Still no retractable cord This is my first Dyson, and I never bought into the power of their suction, till now. Out of the box, assembling it was simple enough with everything snapping together easily. This thing is powerful, maybe even too powerful. I picked the Animal version because I have a cat, but even so, I think this model may have been an overkill. It’s louder than other vacuums, but given it’s performance, it’s reasonable. On carpet, it sucked up more particles than any other vacuums I’ve had. It was actually lifting the spot I was cleaning so be careful using it on rugs. On hard floor on the other hand, it didn’t perform as well as I’d hoped it would. It will suck up bigger particles and pet hair just fine, but if there’s an especially dusty area (under the coffee table or the couch) then it still leaves a layer of dust behind. To be fair, most vacuums does this or just fling away the dust, but I was hoping the Dyson would be able to suck it all up. Another issue I had when using it on wood floors is that the rubber ridges on the ball leave behind track marks. It’s not permanent and just takes some wiping to get rid off, but that’s just an extra step you have to do unless you’re fine with squiggly lines on your floor. The attachments all work like you’d expect them to, but the great thing is that the pet hair brush actually works! One wipe and it sucked all the cat hair off my sofa. I did have a hard time using the extending wand and hose. The wand itself is fine and I like how it’s actually the handle and slides off. The issue is the hose. Maybe it’s the suction, but fully extending the hose is a hassle. It keeps wanting to contract back and requires more effort to hold it than it should need. While the power is unbeatable, little things makes me question their design choices. For one, the accessories holder can’t hold all the attachment. The pet hair attachment doesn’t have a place for it. I just stick it in the top of the handle after each use. The tilting and locking of the vacuum works half the time. Pushing it down either doesn’t release the lock or it snaps down hard that it feels like it’ll break over time. Tilting it back doesn’t always lock it. Also no retracting cord and the upper plastic tab holding the cord is flimsy. Overall, the power is what you’re looking for and this delivers. It has plenty of power for pet hair, but unless you really have thick amount of hair on your floors, the regular ball 2 may be a more budget friendly choice.
I would recommend this to a friend
Extremely Powerful all purpose vaccumPosted
This vacuum by Dyson has the most suction of any of their vacuums, and I am not kidding. Overall I'm really happy with this vacuum so far (I've only had it for a couple of weeks) and glad I made the purchase. Similar to my previous Dyson, it's an expensive investment up front but totally worth it. I'll try and focus on highlighting the good and bad of this vacuum to help you make your purchase decision a bit easier. Size/Weight: It's a bit larger than the old DC25 Animal. The brush head is a few inches longer and about an inch or two wider. Overall it's not a huge difference and I find that it helps pick up more dirt. The ball is larger as well, probably to accommodate a bigger motor. The dust bin is larger, but it's mainly due to a larger filter unit (non-HEPA)-- the dust bin itself is about the same size. The size of the larger ball makes it more difficult to get under any furniture you might have, but it's a decent trade off due to the larger brush head size. The power cord is long and comes with a better little clip for keeping it attached to the cord once you wrap it all up. Suction power: 10/10. It's a bit crazy to say, but this vacuum almost has TOO much suction power. You actually need to put some muscle into using this thing because it has so much suction power. i put this thing without the brush heads on one of my rugs and it literally picked up the entire corner of the rug when I picked up the vacuum with both hands. When you run the vacuum over carpet with the brush running, it moves, but you still need to push/pull with some effort because the vacuum really does have incredible suction. As a result, I've found that a LOT of dirt gets picked up. It's really incredible. Just one pass over our carpets filled up the dust bin with lots of pet hair and dirt. Attachments: This vacuum comes with three attachments-- the tangle-free brush head, small furniture attachment, and extended hose attachment. All three work fine but I will say that the placement on the new vacuum is not as great as the old one. The vacuum comes with this odd plastic holder that sits on the side of the dust bin. It doesn't feel very secure, but I haven't had any issues with it so far. The not so good: This vacuum does NOT come with the old tried-and-true foot switch to put the vacuum out of the upright storage mode and into vacuuming position. I have no idea why Dyson decided to do this but it was a horrible design decision and the main reason why I didn't give this a 5-star review. Getting the vacuum out of the straight-up storage mode is easy enough, but putting it back into that mode is tricky and not very reliable. It usually takes me at least 2 tries to get it back into position and I'm not happy that Dyson made this change. The old foot-operated locking mechanism was super easy (the thing was bright red so you couldn't miss it) and the vacuum would always lock into place if you wanted it there. Every time i want to roll the vacuum back into my closet it slips out of upright mode and back into vacuum mode, which I absolutely cannot stand. I find that it requires me to pick up the vacuum and carry it back to my closet instead of just rolling it back. Dyson engineers--- if you're reading this please bring back the old foot mechanism!
I would recommend this to a friend
Read before you buyPosted
I have owned 2 Dysons prior to this one. I have an in home business and two dogs. I have to clean almost every single day! I typically like to use my vacuum to do AS MUCH of the work as possible (aka, windows, baseboards, cabinets, doors, couches, chairs, bedspreads for a quickie, etc. etc.) That being said, the quality of Dyson's machines have DEFINITELY gone DOWN. I don't mean the suction - they legitimately have THE BEST suction of any I've tried. However, like almost everything you can buy today, the parts are cheap. Plastic CAN be tough, but it's still plastic and some of the pieces are small which requires extra care. That being said, I'm hard on my vacuum in that I use it A LOT and quickly. I use this vacuum 3-6 times a week for the WHOLE HOUSE. I have hardwoods and rugs. As some other reviewers claimed - it is very hard to run on a rug (and mine are fairly sturdy). I believe that is because the "self-adjust" part doesn't work well. It doesn't leave enough air space to actually move the vacuum when suctioned to a rug that isn't heavy enough to resist the pull. If you're half on the rug, half off of it, it'll be fine! Sigh. Thus, I get a really great work out picking it up and placing it again or muscling through the strong suction.... It works as expected on hardwoods, but the air outflow does tend to blow things about. This is my first of their Ball series. I don't love it. It CAN be easier in some ways, but it's like learning a new skill..... you have to find the weird "roller ball" rhythm for it to move smoothly. Sometimes I hate it, sometimes it works well. Oh! FYI - it IS VERY LOUD, louder than both of my previous Dysons. I did MONTHS of research and questioning people trying to find a good option that wasn't so expensive. In the end, I went with this Dyson because it will do its job. My last Dyson (which I still have and use in the basement) lasted 7 years and it still works, just not as well. I also got the Best Buy Geek Squad warranty because if Dyson's warranty is.... difficult, Best Buy generally is really good. Hopefully, I won't need either! If you can afford it, go for it. Just know there are DEFINITE challenges and I feel like it's just the sad state of how things are made today. IF you don't use your vacuum often - I read some Shark models are pretty good (but that they can die out after 8months-1 year). I prefer to keep and care for purchases as long as possible.
I would recommend this to a friend
Typical Gen-jump for Dyson. Small Improvements.Posted
The 2017 Dyson Ball "Animal 2" model boasts a few small improvements for this year - Namely a newer color scheme to align it with the latest in Dyson design language (more use of the "pewter/dark metal" finish) and small functionality improvements. I am upgrading from a DC40/AllFloors model and this new unit has a much more robust beater bar and floor head, but assembles and functions EXACTLY the same way. Even cleaning/disassembly is the exact same process with the exact same construction quality. There are a few areas of all the Dyson uprights that concern me, and this new Animal 2 unit is no different: - The change from upright/storage/beater disengaged mode to lowered and operating on floors is still a rough transition that is evoked manually by pulling down on the handle "tipping" the upright arm backward, releasing a clack latch mechanism and allowing a rocking valve to engage with the main brush head. On our DC40, which was purchased refurbished, we always chocked this up to a defect/small annoyance in that model's design, but with this brand new vacuum exhibiting the same we have come to realize its a "feature" not a "fault" for the Dyson. NOTE: This is not something that gets worse over time - In 2 years of other Dyson ownership, its never gotten worse or caused a functional problem with the vacuum. Under the capture tank, there is a service door where clogs/jams can be cleared - Its a small hinged clear door (allowing any jams/clogs to be seen before opening) - The door has the weakest hinge I've ever seen on a product in this price range! I've broken and re-purchased the part for my older Dyson many times, and this new one has the EXACT SAME FLIMSY PART!! Ugh! On that note, its important to understand that there were SOME improvements this year: - The tube connection to the tank/cylinder is much improved and seems to provide a better seal than before. - The upper wand is color-matched to the upper handle of the vacuum, giving a more integrated appearance - The old wand was colored RED which didn't match anything on the vacuum. Dyson's overall quality, despite my gripes above and a general creaky-ness to the body due to the use of hard, shiny plastics and unusual mechanisms to facilitate movement of parts, is good. While these devices feel creaky and somewhat cheap, most of this is done to make these vacuums extremely lightweight which they are for their size, and there are some very ingenious mechanical innovations. This new vacuum also seems to have a stronger suction and quieter operation - Since I'm coming from a 40-series device to a 60-series, some of these differences might be related to the model nuances. Let me be clear. This is a premium vacuum cleaner with great accessories and powerful cleaning capabilities. If Dyson can fortify the little things we would have an obvious choice on the market... Its already in a class by itself for power, weight, serviceability (both operational AND repair), I would still highly recommend but the older models will do just as well if you don't mind the older color styling.
I would recommend this to a friend
The name says it allPosted
My qualifications - owner of 2 Golden Retrievers and a 2 story home with wall to wall carpet throughout - need I say more? I've gone through more vacuums than I can count - including 2 expensive Mieles. I've come to regard vacuums as a throwaway necessary evil. I most recently had a Shark Rotator, as I had given up on spending $500+ for what is basically a disposable item. But this one might change my assessment. What's your least favorite activity as a pet owner? If not #1, detangling brush rollers has got to be in the top 3. I'm totally impressed at how clean the brush head stays. I didn't own the Animal 1, but this one supposedly has an improved brush head. Between that and the amount of suction, the hair doesn't get a chance to get stuck. The first time I used this, I had just cleaned with the Shark the day before. I was completely amazed at how quickly the Animal filled up with what was left behind. There are downsides to the pulling power of this vacuum though - the tremendous suction makes it somewhat more difficult to navigate than a standard vacuum, especially depending upon what type of flooring you're on. Not so much an issue on hardwoods or short nap rugs, but on a deep shag it requires some effort. If your carpets are loose or you have throw rugs - forget about it - it'll try to eat them! But this speaks more to the awesome power. If you looking for raw power, this has it in spades. Having over the years being used to canisters with automatic cords & built in tool storage, it's a minor annoyance dealing with winding up a cord, and having to reach for a crevice tool (this unit can only carry one tool at a time, so if you're someone that tends to lose your tools, this is a minus. The ergonomics are a bit funky too. I'm not intuitively going back & forth from an upright lock to release position, and vice-versa - although I presume I just haven't gotten used to it yet. It does feel quite solid & well built. One thing that put me off about the Shark was the Febreze filter - I totally dislike "scents", and I always had an annoying tickle in my nose after a cleaning session. The Dyson's Hepa filter does a great job - it just smells "clean" without introducing anything added. The other major "feel good" item about this vacuum is the name. As I've said before, I've come to recognize vacuums as disposables. I don't feel like that about this one. It's a quality name, it feels solid, and I know if something goes wrong, they're not going to be gone tomorrow. And that's how you should feel when you're spending in the neighborhood of $500. Bottom line, you have to decide whether this is for you. If you're not a shedding pet owner, have a lot of loose rugs, or have a problem using a bit of effort to push the machine around, maybe this is not for you. But if you want a quality name, a unit that can suck a golf ball through a garden hose, and willing to spend the $$$, the Animal 2 deserves a strong look.
I would recommend this to a friend
Powerful and Easy to operate!Posted
The Dyson Animal Ball 2 is one powerful monster. The last few days with the Animal has been a real test for it. We have used it from easy cleaning to putting through way more than a house vacuum should ever have to endure. First off, the packaging is very well thought out, every part is well protected for transport and I do not see anyone receiving their Animal with broken parts. The assembly took a minute to complete and it was ready to use. The only thing I do not like, and one of the reasons for a 4 star, there is no place to hold the furniture attachment, I do not like this, all attachments need to be able to stay on the vacuum. Now, on to the fun part, seeing is believing and you need to see what this can do. I vacuumed my entire house with our current bag-less and then went back over it with the Dyson. Now before the results, I must say, our current vacuum was a top brand and was very expensive 2 years ago. Once the Animal Ball 2 hit the floors, it was very evident this is a top notch device. We filled the vacuum canister within 4 rooms, I was disgusted that this was still in our floors. Now, I am really excited about this, I have bad dust allergies, and after a week, I can already notice a difference in my health at home. This Dyson product has made me a believer, I never thought a vacuum was ever worth the money, but it is. Next, I wanted to see what it could handle. I had my 4 daughters and wife brush their hair and lay it on the carpet. I then took my foot and pushed it into the carpet. I went over it with the Animal Ball 2 and it grabbed every last hair, and not one hair tangled up in the roller. For the next hour, I threw ripped up paper, crackers crumbled and more on multiple surfaces. The self adjusting height is amazing and I cannot say enough how it grabbed everything and how powerful Dyson has made this. I must say one major thing, NO BELTS TO BURN!!! I needed that on its own line so everyone sees that information, it is gold in my book. Well, all the goods, there has to be a limit, and I found it. My daughter dumped an entire box of Cheerios. I found a design flaw, the inlet is a 180 degree bend, it will clog up fast, my old vacuum did not. I hope on the next Dyson, they fix this issue. Another reason for the 4 stars, I do not like the auto legs when you press down. This is really annoying when you move the vacuum and the legs just pop up. Next, the handle, it is also the hose, myself and my wife have already pinched our fingers a few times. We have learned how to make sure we do not do it again, but Dyson may want to look at this design for the future. I gave it an official 4 stars and it deserves it. If the few issues are taken care of, it will be the best and only vacuum you should ever think about buying, period. If you have bad dust allergies, Buy the Animal Ball 2 NOW! I promise you will see a difference.
I would recommend this to a friend
The Good, the Bad and the GreatPosted
The Good: The Dyson has a good beater bar and is easy to maneuver. The Bad: My Dyson came and I did not have a lot of time before I was leaving town, but I wanted to unpack and assemble it before I did. I did not think it would take as long as it did. While the packaging kept the parts from breaking, it also made it slightly difficult to remove from the outer box. The base of the vacuum kept hanging up on something when trying to pull it out. The box was so long, you can't reach into it. A side opening box would have been much easier. Once outside the box, I started the assembly process. I tried to follow the quick setup illustrated card that was hanging on the handle, and while the illustrations were quite good, I had some difficulty figuring it out. Compared to my Shark, I found the assembly and concept more complicated. I still haven't interpreted some of the illustrations in the operating manual. Once together, I plugged it in, turned it on and tilted the handle back. The stabilizer stand is supposed to automatically lift up when the handle is reclined. Mine does not do this. I still haven't figured out if it's a defect or something I did during assembly. I have to force the head down by gently stepping on the front of the vacuum. The Great: Once I started vacuuming however, I was pretty impressed. We have a dog that sheds extremely heavily. I had just vacuumed my living room a couple of hours earlier with my Shark Navigator, so I was not expecting much in the canister. Not only did it pick up tons of hair, but fine particles and dirt also. Overall, I like the quality and ease of use of my Shark better than the Dyson. Both have wands and can clean multiple surfaces. The Dyson , however, does seem to clean better and that's what I want most out of a vacuum.
I would recommend this to a friend