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Customer Ratings & Reviews

Your price for this item is $349.99
The comparable value price is $449.99

Customer reviews

Rating 4.5 out of 5 stars with 1124 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.4 out of 5 stars

  • Ease of Assembly

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Ball Animal 3 Upright Vacuum with 2 accessories, particularly its strong suction and overall performance. Users appreciate its ease of use and effectiveness in cleaning carpets. Some find it heavy, while others have commented on the noise level and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,124 reviews
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Animal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum for entire house. Really does the job in all types of carpet and on hardwood floors.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The thing works awesome I would definitely purchase this item again

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Good vacuum

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum sucks!!!!!!!!!!!!!!!! In a good way!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Love it!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new vacuum, my carpet looks super clean now.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not for the faint of heart.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The head is smaller than our previous Dyson and harder to roll because of the suction at both brush settings. If the carpeting isn't tacked down you won't be able to pause in one spot without the carpet being sucked into the roller heads.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Not enough bang for your buck!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is good, but its not much better than my old bissell which was $200 less.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email [email protected] and we are happy to provide you with support.

      Best wishes,
      Teanna
      Dyson Expert Dyson-EN_US

  • Rated 4 out of 5 stars

    Great vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it’s the best vacuum you can get. Trust me I’ve tried them. Dyson is superior. I wish it was easier to use is all I have to say.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Such a disappointment

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So disappointed. This vacuum falls apart every time I attempt to vacuum my area rugs. We had one before and it was amazing. I'm going to have to return it. I can be snapping the bottom back on every 5 minutes :( We have been using our daughters shark as a backup!

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email [email protected] and we are happy to provide you with support.

      Best wishes,
      Teanna
      Dyson Expert Dyson-EN_US

  • Pros mentioned:
    Suction
    Cons mentioned:
    Noise level
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Game Changer

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is company that doesn't need any introduction. I call it the Apple of vacuum cleaners (+ any other gadget that they make). They are just too far ahead of other brands. We own quite a few gadgets from them including two vacuum cleaners, hair supersonic dryer, hair airwrap, air purifier etc. My wife does not want any other brand...period! This is our third Dyson vacuum cleaner. The other two are Dyson Ball Animal 3 Upright Vacuum cleaner (older version) and the V15 Detect Cordless one. Dyson technology just keeps getting better and better. This one tops them all. There’s no better vacuum. The amount of dust and fine particles that it picks up is amazing. We received this vacuum almost a week ago and wanted to use it for couple of days before reviewing it. It came with three accessories. We already have accessories from our other two vacuum cleaners and haven't used except 3 or 4 of them. I'm pretty sure they are compatible with this vacuum cleaner as well. Although, I haven't tried using them with it yet. This vacuum cleaner has seriously great suction. The maneuverability of the ball is very nice, the cord is very long, the filtration is very good. The thing sucks like a jet engine which is great on hard floors. I wouldn't at all agree it's cheaply made. Plastic? Of course--that's why it's light. Everything clicks easily into, and out of, place and I was relieved that vacuuming the stairs is no longer a back straining task. It does take time for a first time user to carefully figure out how all the parts disengage so that you could effectively use the attachments. For instance, when in complete upright position, and turned on, only the hose functions for use of attachments. The floor brush/suction only engages when the vacuum is pitched and not in complete upright position. Removing the canister is easy and you simply push the same button you did to remove the canister to pop the bottom. Be sure canister is over the trash can when you do this! Then the dirt just falls into the trash can. The spinning brush doesn't collect hair but it will collect loose threads. The Dyson isn't super quiet, but it's not really a negative for me. I've definitely used noisier vacuums but I have used quieter ones as well. The people at Dyson made the vacuum smaller and more streamlined by storing the attachment hose in the handle, which is nice because it's not in your way, but it's not super easy to get out and put back in. Pros: - Easy assembly - Awesome suction - Great size dust canister - Easy to maneuver - Long cord Cons: - Nothing so far! All in all, a great cleaning tool and I'm very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Dyson Is So Good That It Makes Comparison Unfair

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson is famous for making some of the best vacuums on the market, and the latest in the Ball Animal Series is no exception. Dyson vacuums are so good, that it almost seems unfair to compare them to other vacuums from other manufacturers. The vacuum comes packaged in a plain brown box that contains the vacuum and the accessories. It took only a few minutes to snap a few pieces together and it was ready to go. Cleaning selections consist of 3 settings: low carpet, high carpet, and hard floors. Other than that, just plug it in, turn it on, and you are ready to clean. Maneuverability is excellent due to the ball base that allows for very easy movement around the house. That the handling is so effortless is surprising considering that it weighs 17 pounds. The innovative 50 foot hose makes getting into hard to reach places as easy as can be. There is not a place in my house that I can not reach with this vacuum. The motor is loud but that is to be expected from a vacuum of this size and power. Cleaning performance is off the charts good. The day before I received the Ball Animal 3, I had vacuumed a large area rug using my old vacuum (from another manufacturer) so I was looking forward to seeing how the Dyson would compare. Within 2 minutes of using the Dyson, the debris cup was one quarter full of dirt particles that my other vacuum had missed. In other words, the suction strength of my new Dyson is a night and day improvement in cleaning power. Here are some other features that I like about the Dyson Ball Animal 3: Emptying the debris container is easy and mess free. The container separates from the vacuum chassis sealed and a push of a button above the trash can lets me deposit the dirt directly into the trash can. The 35 foot power cord makes changing outlets less frequent when moving from area to area. Dyson went minimalist with the accessories which is good since other manufactures sometimes go overboard with them. Since I have 2 dogs, I especially appreciated that I did not have a problem with hairs getting tangled in the brush mechanism. Pet owners will especially benefit from how effective Dyson’s detangling technology is. I wholeheartedly recommend the Dyson Ball Animal 3 vacuum. It is not the cheapest vacuum on the market, but it offers the best power and performance. For me having the cleanest dust, allergen, and dirt-free home is a priority. If that is your priority as well, then Dyson is the way to go. I have used many vacuums over the years, and I can say without reservation that the Dyson Ball Animal 3 hands down the best vacuum I have ever used!

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Powerful suction, clunky to use

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last 2 vacuums were Dyson's, the most recent being a cordless model and the one before a rolling canister model. So when my wife decided she was sick of the battery running out when she was in the middle of doing a deep clean, and that she wanted an upright plug-in model, along came the latest "Ball" model to compare against. The giant ball that serves as the main set of wheels provides excellent maneuverability to get around furniture more easily than traditional vacuums that excel in moving in straight lines. The strong suction power makes it a cinch to grab up animal hair and dust on the floor, and the power is not diminished when using the hose. I found the motherlode of dust bunnies hiding under my reclining chair, and using the cleaning wand made quick work of everything under there. And the hose stretches ridiculously far, up to 15 feet. The 35 foot electrical cord is also of a sufficient length to be able to clean more of my house without stopping to change outlets as often. The clear collection chamber makes it simple to see when it needs to be emptied, which is done at the press of a button. I was really excited about the new detangling technology in this model. There are grooves that automatically clean the brush bar as it spins. Between the two cats, plus my wife and daughter, both with long hair, there's a lot of vacuum head maintenance that I've put up with over the years. Hopefully, this new design will mean less taking apart the vacuum and cutting out the long, dusty hair. While I found the vacuum excellent for grabbing the pet hair and dust from my hardwood floors, the various debris that comes from having a 7 year old daughter was more of a challenge. Little beads, both for bracelet making and for ironing together, did not want to get sucked up. This is a mixed blessing, since I really don't want to be buying more beads to replace any that I vacuum up, but it also means that other similarly shaped/weighted items that are actual debris that I want to vacuum don’t quite get picked up either. Other things like various candy wrappers tend to get caught between the brush bar and the detangling grooves, flapping at me through the clear plastic of the vacuum head. This may be nitpicky, but for a company that prides itself on design and aesthetics, I found a couple of odd decisions. At the bottom of the "ball", where the pieces come together, one of the parts has some very rough looking plastic, almost as if it was a broken. I only saw it while assembling the unit, so it isn't really seen in normal use, but I was still worried that I received a broken model. I looked all around the inside of the box for any broken bits that might have fallen off, but found none. While I was at a store that sold vacuums, I decided to check out older models of the ball vacuum, and they all had the same rough plastic finish to some parts on the bottom, in different areas depending on the model, so I figured that it's just how these are made. Functionally speaking, everything to do with the hose and cleaning tools is a nightmare in actual usage. The way that the handle and hose are assembled requires you to slide the extension tube inside of the hose in order to slide it into the slot to form the handle to use the vacuum regularly. You cannot operate the vacuum without the extension tube inside of the hose because otherwise the hose will not be secured. The hose is automatically engaged as soon as the vacuum is placed in the upright position, so it is always sucking your wrist at the beginning and end of every vacuum session unless you engage the cleaning head by tilting the vacuum down prior to turning it on, and remember to turn it off before standing it back upright. If you do want to use the hose, you must remove it from the handle and slide the extension tube out fully, otherwise the hose will be too rigid to maneuver. The problem is that the extension tube is so long that, unless you are vacuuming your ceiling, you'll most likely want to ditch the extension tube and attach the tools directly to the hose. Since there's no place to stow the extension tube while you aren't using it, you're stuck keeping it close by on the floor or something, because again, you can't put the hose away and use the cleaning head with out sticking the tube back in the hose and assembling the entire handle again. Not sure why they decided to make what should be an accessory into a vital component for normal operation. Also, the hose, while stretched, constantly tries to retract causing you to have to fight it non-stop while trying to vacuum. The extra maneuverability can also make the vacuum too easy to move around, presenting a challenge in just vacuuming in straight lines without feeling clunky. This is a much heavier unit than our cordless model, and all the weight is all at the bottom, so there is a lot of momentum to overcome as well. Due to the combination of wobbliness and weight, doing a lot of quick back and forth motions while trying to vacuum out a narrow area between my dining table and the credenza next to it quickly put strain on my wrist. Also, if I had known that I would only be getting a couple of tools with the base model (the combination crevice/brush tool and a stair tool), I would have gone for a different package (especially since I don't have stairs in my condo), as none of the attachments that fit my older Dyson work on the new one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Power, Suction

    Rated 4 out of 5 stars

    A very good quality vacuum

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Ball is quite agile and powerful. Cleaning the dust from the canister when needed is a great deal of work and I strongly recommend that you do this outside, preferably on a windy day. The suction is powerful and there is plenty of cord length provided. There's a switch that deactivates the rotating brush when the handle is "clicked" upright. This is a nice feature as I once had a vacuum that ground the carpet fibers while I was moving a piece of furniture. There are two clicks when transitioning the handle upright, one to hold the handle vertical and one to switch off the brush. You must be careful to engage both of them. When using the attachments, the flexible, extensible hose will fight you. The vacuum inside the hose makes it want to collapse back into the handle.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Power
    Cons mentioned:
    Noise level, Weight

    Rated 5 out of 5 stars

    Powerful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful, but loud, as to be expected. It’s heavy for me because I weigh 100 lbs but I love that hair doesn’t get tangled in the brush and that it cleans so thoroughly

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Easily Maneuverable PowerHose

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have two dogs, one of them being a German Shepard so at times my life is kind of covered in hair. Every other vacuum gets tangled up fairly quickly so having a unit that promised to not do that was something I looked forward to. I have wood flooring with a few area rugs and this transitioned seamlessly and almost effortless between the surfaces. This was able to not only deep clean my apartment without needing to move the cord as it was really long. This vac was able to deep clean my carpets a way my recurring robot vac could not, with a few passes it was like a whole new rug. The other thing I really liked was the fact that I only had to empty the bin once and at no point did I loose ANY suction; this is not something I can say for my robot or stick vacs either. It didn't even have an issue with the leaves that on occasion come into my door to our backyard, and I usually have to pick those up by hand. Being able to plug in once, reach my whole space, and quickly maneuver around thanks to the ball itself. I felt I got the job done quickly without it feeling like too much of a chore. Although I do have the robot, The Dyson ball is one I will use weekly for a quick pass over everything. Assembly wasn't too hard, as instructions were easy to follow. Using the wand was also easy but I tend to stick to the floor brush as the suction gets the job done for me. I was literally amazed at the end of it all to see the brush completely clean, knowing what the others usually look like after a run.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great suction with flawed features

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was excited to finally own a Dyson after seeing many commercials over the years touting how powerful the suction is. I must say they are correct that the suction and pick-up power is superb. I ran my other top brand vacuum through the living room and thought it did a good job picking up the dirt until I did a second pass with this Dyson Animal 3. Check out the photo to see what the other vacuum missed. However, there are some negatives that need to be pointed out and could be a dealbreaker for some prospective buyers. It is advertised as an easy-to-use vacuum thanks to the ‘ball’ feature when maneuvering around corners or anywhere you need to go. The part they don’t mention is how hard it is to push and turn when the suctioning power is vacuuming against a standard carpet. The suction is so strong that it makes it very difficult to push. I never had this issue with the many vacuums I have owned over the years. At times I even had to hold the handle with two hands and struggled to push it around the room. I can’t image my grandmother using this vacuum due to the strength needed to maneuver it around. For the price, it has a weak ‘plastic’ feel, which doesn’t seem to match the high-end suctioning ability and made me feel like I was going to crack the handle while trying to push it around. I am also not a fan of the placement of the ‘mode selection’ toggle. It should be in the handle instead of at the very base of the vacuum so it would be easier to switch on the fly between carpet and hard floor. With all of the above taken into consideration, you have to decide whether you want a Dyson for the ‘excellent cleaning ability but hard to maneuver’ or go with another brands ‘average but easy to maneuver’ vacuum. Personally, I have to go with the vacuum that cleans better than another I have owned before…..the Dyson Ball Animal 3.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Overall performance, Power

    Rated 5 out of 5 stars

    Dyson Loyalist

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a Dyson in 2006. Some things work still. We decided to buy a new one. The animal 3 suits us because we have 3 dogs and 1 cat. I like he way it cleans the roller by itself. It is powerful and I know it will last if taken care of properly.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Ease of use, Overall performance

    Rated 5 out of 5 stars

    TheTaylor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had a Dyson vacuum for the past 20 years. It has never had to have anything replaced until now. I decided to purchase anew one instead of getting the old one repaired. I purchased the Dyson Ball Animal. I do not have pets but I have long hair. Love the fact that I do not have to clean the roller anymore. The suction on this is so much more powerful then my old Dyson. My rugs look brand new when I am finished vacuuming. This is very easy to handle. I have actually given a demonstration to two of my neighbors who are looking to purchase a new vacuum.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    The best vacuum on the market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great vacuum. It is well constructed and highly functional. It is easy to maneuver around furniture. It has the suction of a shop vac and the attachments are great for those hard to reach areas. I like the extra long cord that you can unravel just what need. It is also easy to clear anything that may get caught up in it. I appreciate the filter that is washable. I would recommend this vacuum.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson Ball Animal 3 Upright Vacuum is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at [email protected]. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Suction
    Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Awesome vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've heard that Dyson is top quality. A little more than I wanted to put into an upright, but BestBuy had a great price on one and I bought it. This vacuum is awesome. I have an old central vacuum that is about 50 years old and is ready to be replaced. But I don't think I will. I think I will buy another one of these for the upstairs. I vacuumed the carpet, hardwood, and rugs. They seemed clean. Then I vacuumed all the same ones and this machine got so much more car hair and just dirt. Never clogged, but I was shocked at how much my central vacuum is NOT picking up. The only cons I have is the weight and the attached hose. The weight is what it is. I can let that go just because of how well it vacuums and is not very loud. I figured to get what I need and desire, it probably comes with weight. The attached vacuum hose works very well, but is not as easy to use as some. It is stiff I have a feeling I'm going to crack the hose. Not the best attachment, but I'm going to do a little research to make sure I'm not doing anything incorrectly so NOT to crack the hose. Instructions are lacking in words. The pictures work, but there's a little more interpretation in the pictures that words could have assisted in better. Again, not a big deal to warrant a lower rating.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Love the Dyson Animal Vacuum 3!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Dyson animal vacuums! My first one is over 20 years old and my Dyson Animal Vacuum 2 lasted 17 1/2 years. When the Dyson Animal Vacuum 3 went on sale, I purchased it. Free shipping too. Easy to assemble. It is the best model yet. It picks up so much dirt and dust from the carpet and floor. My floors look amazingly clean. The hose thoroughly cleans the stairs. I read reviews where people complained it was heavy to lift and push. I don’t find that to be the case at all. I push the vacuum easily and it’s not heavy. However, I do CrossFit four days a week. It also has a long cord so I don’t have to switch as many outlets when I go to each room. I recommend this vacuum! Watch Best Buy’s website for it to go on sale too.

    I would recommend this to a friend
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