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Rating 4.6 out of 5 stars with 1397 reviews

93%would recommend to a friend.

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93%
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Expert rating

Rating 4.9 out of 5 stars with 5 reviews

Page 1 Showing 1-20 of 1,397 reviews
  • Rating 5 out of 5 stars with 1 review

    Lightweight & Versatile

    Posted .

    We love this vacuum. It's easy to use, light weight and very versatile. The wand is very much improved over the last version we had years ago. There's also a new attachment that is AMAZING on furniture. Definitely would recommend it to anyone who is considering a new vacuum.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Must Have Cleaning Tool

    Posted .
    Pros mentioned:
    Cleaning, Pet hair, Powerful

    With four young children and a black lab/golden retriever mix pup, we know messes at our house. If I don't vacuum every couple of days, tiny hair balls start following us around the house. Walking on crumbs is going to happen regardless. I wasn't sure what to except when I opened the box of the Dyson Ball Animal Bagless Upright Vacuum, but I was kind of hoping for a miracle. Not that it would vacuum on it's own, although that would be amazing, but that it would actually pick up the dirt and dog hair easily. Impressed with how easy it was to assemble out of the box, I plugged it in and held my breath as I went for the stairs. I did have to figure out exactly which tool to use, but the suction was strong and it's so light I was easily able to carrying it up the stairs as I went. Even my children have been excited to help clean up! It easily goes between carpets and hardwood floors. If you're in the market for a vacuum and have carpet, hardwoods, hairy pets, children, or just want an awesome vacuum, the Dyson - Ball Animal Bagless Upright Vacuum is for you. I did receive the Dyson - Ball Animal Bagless Upright Vacuum in exchange for my review. All opinions though are my own.

    I would recommend this to a friend
  • Rating 4 out of 5 stars with 1 review

    Good Vacuum

    |
    Posted .
    Pros mentioned:
    Suction
    Cons mentioned:
    Hose

    When using the hand held attachments the hose is awkward to keep straight when used in close proximity to vacuum unit. That is the reason I have given 4 rather than 5 stars. Dyson should supply a storage container for additional parts. This particular unit came with 5 attachments. After vacuuming, if you leave residue from vacuuming in holding tank until next use, I have yet to smell a normal "vacuum stench" from dirt, dander, and animal fur. I purchased as Deal of the Day, however, I would not purchase at full price. Suction is great straight from the box. After using make sure to clean filter and holding tank prior to it becoming full. Suction has not been the same since first use. Still has good suction but not great.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    These Just Keep Getting Better

    Posted .
    Pros mentioned:
    Pet hair, Powerful, Suction

    If you have a good amount of carpet in your home, and especially if you have pets, this Dyson Ball Animal is indispensable. My husband and I have dust allergies so this vacuum helps us breath easy. The amount of dirt it catches, even if we don’t wear shoes in the house AND vacuum regularly, is crazy! You do have to assemble the Dyson Ball Animal but it literally takes only two minutes (I actually timed it). Previous to this, we had an older canister version. We loved it but this updated upright has much stronger suction and is easier to store in a small space. The accessories are so handy and the pet brush does wonders on our dog’s bed. The Dyson Ball Animal glides smoothly across carpet and it’s easy to maneuver around furniture. There is a feature to turn off the rotating brush for vacuuming on hard floors such as wood and laminate. The only thing that would make this vacuum more perfect is a retractable cord (the main feature I miss from my canister one)! Disclosure: I received a product for review. All opinions are my own.

    I would recommend this to a friend
  • Rating 2 out of 5 stars with 1 review

    My Dyson satisfaction is rapidly declining

    Posted .
    Pros mentioned:
    Cleaning, Pet hair, Suction

    This is my 3rd Dyson. I loved, loved, loved the first Dyson. Figured I would never get a different brand. 4 years ago I was moving and my machine had just started not turning off. I had to unplug, in order to turn off. I thought new house, new vacumn, it had given me 7+ years of service. I bought a Dyson, without roller ball, for my new home. It was harder to use and I decided I would go back to the roller ball when this one stopped working correctly. It performed ok, but I did think it was harder to handle. At 3 and a half years the hose broke. The way you need to hold the hose,bent, when using attachments caused the hose to crack open. I duct taped it so I could continue to use. I decided to get a new ball vacumn. I purchased this one and am totally disappointed. It is nothing like the first one I had. The canister that collects the dirt and animal hair, is impossible to empty without sticking my hand up into the hair to pull it out. Disgusting. When I use the tool to vacumn the tile floor in the kitchen, it is not designed properly. It goes in every direction except the one you want it to go. I can tell the hose will be splitting gut like the last one, as the awkward way you need to hold it to vacumn. The actual suction is great and the floor gets clean. It is just to difficult to use. For the price of a dyson, you expect quality. Not the case anymore.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi Susan, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Ball Animal Upright. I am pleased to hear that you are satisfied with how well the suction is. The Dyson Ball series is one of our top performing uprights.

      I am sorry to hear of the difficulty with maneuvering the machine.The vacuum's key components have been engineered to fit inside the ball itself. This gives the machine a streamlined profile, allowing access to tight spaces and lowering its center of gravity to make it lighter in the hand.

      As for the canister, it is recommended to empty the canister before the debris goes over the MAX line indicated on the canister. If not, it can cause a build up of debris along the top. In the event this occurs, the canister can be separated from the cyclone for easier cleaning.

      We would value the opportunity to address any questions or concerns you have and want to ensure your machine is running as intended. Please contact us at askdysonUS@dyson.com, include your name and contact information, and we will be glad to assist. We look forward to hearing from you. 

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US

  • Rating 5 out of 5 stars with 1 review

    Effortless Clean with Lots of Features!

    Posted .
    Pros mentioned:
    Cleaning, Pet hair, Suction

    I own one of the Dyson Digital Slim models, which I've used for a year and love it. I have a small home, and it's hard to get through all the furniture and toys we have in our living areas. I was worried that the full-sized Animal would just be too big to use effectively. I was wrong! Not only does the "ball" design make it easy to glide in and out of the small spaces that need vacuumed regularly in our home, the vacuum itself doesn't take up much more space than the slim model, both in use and in storage. The suction power is unbelievable, and the large canister size means I can do the whole house (dust from our farm and pet hair and all) without having to dump it until finished. While I prefer cordless models as a rule, this vacuum has a very long cord that can reach across my small home without having to unplug and find a new outlet. Wrapping it up isn't much of a chore, as the cord holder actually accommodates such a long cord (unlike other vacuums.) This vacuum is rather loud, especially with the brush motor engaged. Because it takes just one pass to get the job done, however, I really don't mind. This model came with lots of accessories, some of which I'm not sure how I will use. Assembling it was kind of tricky, as it only comes with picture instructions, and I'm not very good at visualizing things. One other feature that could be good -- or bad -- is that there is no step button to push to lay the vacuum down to use (as opposed to leaving it upright to use the attachments). You simply pull back and use the vacuum's own weight to engage it into the recline position. Might be more difficult for an older person to do. Also, you have to pick it up to move it, instead of just pulling back and rolling it on the back two wheels like other more traditional models. This may be tricky for someone who can't carry things, even with the vacuum being rather light. I think this easily trumps the other vacuums we've used over the years. I already know that Dyson has an excellent customer service team, great warranty, and will help you out with any of your questions (learned from other vacuums I own from them), so this is a good value when you consider craftsmanship and support. I'd pay more to get a great company that stands behind their products. I did receive the Dyson - Ball Animal Bagless Upright Vacuum in exchange for my review. All opinions though are my own.

    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    In love

    |
    Posted .
    Owned for 7 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    Pros mentioned:
    Cleaning

    In love with my new dyson! Perfect size and weight. It’s also great for cleaning ceiling fans and vents that are hard to reach... I haven’t used it on my blinds yet, but I know it’s gonna be a breeze!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Worth. It.

    |
    Posted .
    Owned for 4 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I never spent more than a hundred bucks on a vacuum before. I thought, "How much different can they be?" Different enough. What I love most about this is how easy it is to take it apart. I ran over some yarn and had to get to the roller. Easy peasy. On my last vacuum, you had to take hidden screws out to access that, and those screws stripped after a while. The only thing I miss about my old one is a retractable cord. That would make this even better.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great vacuum...strange construction

    |
    Posted .
    Owned for 3 months when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    This vacuum sucks...very well, as you would expect from a Dyson. We picked it up on one of Best Buy’s weekly Deal of the day sales on Dyson vacuums. They always pop up but we were in the market for a new vacuum and we decided to try the Dyson stock vacuum first. The battery life on those vacuums are horrible. We decided to return it and just go for the normal plug in vacuum model. It works great, no issues with the vacuum, there are no bags so you don’t need to spend more money on bags and you can just dump the canister when it’s full. Very nice, the only complaint I have with the vacuum is the odd way the hose is put into the vacuum. It’s part of the handle of the vacuum which is kind of neat, you have to slide it out of the handle and it’s hose comes out and you can use it like normal. It’s not very long, and the hard part is putting it back in. It does not slide in smooth like you would expect it to. You have to play around with it and try and get it to go in. It sometimes seems impossible and then you have to take it out again and try again. It’s the worst part of the vacuum, other than that it’s perfect.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 3 out of 5 stars with 1 review

    It’s ok

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     

    Was expecting a lot more. The suction on the bar is amazing, but all vacuums that are new do this. The extension is not user friendly, who thought to make the extension apart of the stable part of the vacuum. When I’m using the extension, which I use a lot. It pulls a lot and can’t extend, the wand goes down the hose. Your not able to do short distance and it’s not long enough to reach the ceiling. When extension is out the vacuum becomes unstable , dragging the unstable base around is cumbersome. There is no place to store the bar for stairs. Very heavy and unstable to use for the stairs. The bagless trap is not very big so have to change often. The cord is fine when using in large spaces but small rooms is awful. The cord is a tie up and if you tie up until you need the length you want. It unravels quickly. Have to tie up on arm like a extension cord to keep off ground. I wish vacuum companies would let people who use them everyday try before selling to the masses. Always wanted a dyson thinking it would be the best. It’s not even close. I wouldn’t pay over $200 for this. The suction of the bar is the only good thing.

    Features

    Quality
    2 out of 5
     
     
     
     
     
    Value
    1 out of 5
     
     
     
     
     
    Ease of Use
    2 out of 5
     
     
     
     
     
    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Kelly with Dyson. Thank you for sharing your review. We're glad to hear that you have been so impressed with the suction from the Dyson Ball Animal. With regard to the hose, I can confirm that we would essentially expect the hose to become more flexible with time and use. A few tips we can provide would be attaching your accessories directly to your hose, as this will also help expedite stretching the elasticity of the hose. Dyson vacuums are engineered with versatility in mind and attachments may be used on either the wand or directly on the machine itself for added convenience. Also, when stretching the hose out we would recommend starting by stretching the part of the hose that is nearest to the vacuum first when extending this part to clean your home. We would actually recommend checking to ensure the wand is not obstructed and that the hose is not sucking into itself as the hose is not something we would expect to be an issue during use.

      While we never expect issues to occur, Dyson does back your new machine from an authorized retailer with a free 5-year guarantee.  We would value the opportunity to assist you, to help ensure your Dyson is working properly. Please feel free to contact us directly at askdysonUS@dyson.com. We are keen on providing you with support and learning more about your experience.

      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Rating 5 out of 5 stars with 1 review

    Third Dyson continues to be a vacuum champ!

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This particular Dyson - Ball vacuum is our third for our homes. The first one was borrowed and came back broken. Lesson learned there. The second one is at our other home. And this one is happy at this home. They do such a fantastic job and so easy to operate. Like I said in previous reviews, the fine people at Dyson were brilliant with the ball concept. We try to use the vacuum every other day in spots and once a week all over. Carpets and flooring looks great.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Highly recommend

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This vacuum was very easy to put together! The suction is amazing too! Lots of accessories that are easy to use and add to the quality of the vacuum. The vacuum is also light weight so it’s easy to carry. I bought this vacuum for 50% off since the new version was coming out I jumped on this sale! Worth taking the risk and investing in this vacuum!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    IT SUCKS! ;)

    |
    Posted .
    Owned for less than 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Recently moved into my apartment which is 90% carpet and only had a handheld dirt devil. The day i received this I vacuumed about 10 square feet and filled about a quarter of the bin after 2-3 months of not having a vacuum. THIS THING IS AMAZING! One of the biggest things i noticed was the filtered air coming out left NO smell of vacuum or dust, which was perfectly as advertised. The functionality is 10/10 and moving surface to surface is very smooth. I guess my only issue is for a $500 vacuum they offer absolutely no cord management system other than two hooks on the vacuum, you'd just think you'd get more for $500, overall I am completely convinced this thing will last the 10 years they promised, happy to have it a part of our home!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Worth every penny

    |
    Posted .
    Owned for 1 week when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    I love this vacuum I was hesitant bc of price but it is so worth it! The vacuum has great suction and very easy to push around. I love how long the hose is for doing ceilings. You can tell a huge difference between the Dyson and cheaper brands. It was very easy to piece together. So far we have not had any issues.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Best vacuum EVER!

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This is the best vacuum hands down! It’s our second Dyson and I will never buy another brand. It’s light weight, and performs better than any other vacuum I’ve had. Our previous Dyson lasted longer than 10 years with 3 kids and 3 shedding dogs. Highly recommend!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Love my Dyson

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    I love my Dyson. I had one for years, but it took a tumble down the stairs. I replaced it with a Shark because I didn’t want to spend the money. The Shark was terrible. I finally broke down and bought this Dyson and I’m back to being in love with the results. It is a little heavier than I’d like it to be, but it’s so worth it.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Happy wife Happy life

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    So far so good. My wife really like this vacuum cleaner and the many features it has. It has a very powerful suction and is easy to maneuver. Also comes with a five year manufactures warranty. The only down side is, its a little heavier then conventional vacuums.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Agile Animal Grabs Pet Hair and More

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    Love the suction and easy of movement provided by my Dyson Ball Animal. Easily grabs both pet hair and fine dust....great deep suction for high traffic carpeted areas. Machine is a little heavy but moves easily.

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Worth The Price

    |
    Posted .
    Owned for 1 month when reviewed.

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     

    This vacuum is worth every penny. A long-hair kitty sheds - a lot. And it is hard for a regular vacuum to get it all up. This one does - relatively easily. I have used the robot vacuums - which are great on solid/hard surfaces. But I have wall-to-wall - so, not so much. But this puppy does the job. No going over the "hairball" a dozen times, only to pick it up with fingers. Love it!

    Features

    Quality
    4 out of 5
     
     
     
     
     
    Value
    5 out of 5
     
     
     
     
     
    Ease of Use
    5 out of 5
     
     
     
     
     
    I would recommend this to a friend
  • Rating 5 out of 5 stars with 1 review

    Great product if you have carpet in your home!

    |
    Posted .

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     

    Been about 2 weeks since I have started to use this vacuum. Definitely very satisfied for the performance. I have mostly carpet in my house and really needed a product that can be of help in keeping my house clean.. tried other vacuums but very satisfied as it picks up tiniest of things!

    Features

    Quality
    5 out of 5
     
     
     
     
     
    Value
    4 out of 5
     
     
     
     
     
    Ease of Use
    4 out of 5
     
     
     
     
     
    I would recommend this to a friend
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