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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 2757 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.8 out of 5 stars

  • Maneuverability

    Rating 4.5 out of 5 stars

  • Ease of Assembly

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers are satisfied with the Ball Animal Upright Vacuum's powerful suction, ease of use, and cleaning performance on carpets. Many appreciate the included attachments and long cord, making cleaning more convenient. However, some find the vacuum heavy and expensive. A few customers also noted that the noise level could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,757 reviews
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    The best keeps getting better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We owned our first Dyson 22 yrs ago, a second 15yrs ago, and they're both still running but it was time for a new one given the best buy deal of the day for this model. Very strong suction and operation. The best so far. Most products get cheaper and less capable over time as cost reductions and profit demands take over. This Dyson gets better which is the right way to look at product evolution. Maximize design effectiveness. This is it. Only caveat, still heavy. All 3 we have owned over the years weigh about 17lbs. They really need to lighten these up. Were not getting any younger.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction

    Rated 5 out of 5 stars

    Best Vacuum Purchased

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had multiple vacuums over the last eight years I’ve lived where I live, I had my carpet replaced three years ago and I had some standard vacuum and I thought it did the trick, no. Once I started using my Dyson it pulled up so much dirt/sand/dust in the first two times vacuuming my common area, and my carpet looks and smells new! Definitely worth the invested!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Powerhouse and Versatile

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson Ball Animal is a powerhouse of a vacuum. This vacuum leaves noticable areas of clean carpet. We love how the arm detaches and gives you a suction hose, thereby eliminating the need for 2 differing vacuums! The ball design gives you incredible manuverability making this this the perfect household vacuum!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When using the hand held attachments the hose is awkward to keep straight when used in close proximity to vacuum unit. That is the reason I have given 4 rather than 5 stars. Dyson should supply a storage container for additional parts. This particular unit came with 5 attachments. After vacuuming, if you leave residue from vacuuming in holding tank until next use, I have yet to smell a normal "vacuum stench" from dirt, dander, and animal fur. I purchased as Deal of the Day, however, I would not purchase at full price. Suction is great straight from the box. After using make sure to clean filter and holding tank prior to it becoming full. Suction has not been the same since first use. Still has good suction but not great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Best vacuum ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So simple to assemble and perfect to operate. Such a beautiful machine. The best vacuum I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Finally got my Dyson!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. I have two dogs and thought my floors were relative clean after using my old vaccum. Went back over them with this new one and the difference was incredible, how much more it picked up. With pets it’s definitely worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction

    Rated 5 out of 5 stars

    Great vacuum for our challenging home.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am amazed by the performance of this vacuum. I has great suction and maneuverability. We have a cat and a German Shepherd/St. Bernard mix dog (or pony :-)) that sheds constantly and this machine has no problem collecting their fir. It works equally well on both hardwood and carpeting. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    My Dyson is awesome

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to assemble. I use it every other day. It works on every floor finish in the house. From tile to carpet to vinyl flooring.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Dyson Ball Animal 3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson ball animal 3 replaced my 15 year old Dyson animal vacuum. This vacuum sucks. Lol. Great vacuum and hope it lasts as long as the first one.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Dyson for the Win!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time Dyson owner: Purchased on Black Friday sale, for a Christmas gift. So far, so good. Super easy directions to follow for assembling the vacuum. It does not feel as solid as my previous shark (a lot of plastic inputs), but the performance is not comparable. The new Dyson Ball Animal dominates the Shark Professional in every way possible when it comes to actual vacuuming the carpets, and hard wood floors

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    I like it - I think ?

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good vacuum to start, but clumsy to work. Great suction for picking up the dirt. Setting it up in the stand position is also clumsy to work. Still using

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    The best vacuumed for pets

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Man this thing is awesome does what it claims to do

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Nice stuff

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good stuff. I bought the other one. Same thing

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Pricey But value for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pricey but Dyson is value for your money, never loses suction, my 10year old Dyson still works well, But The brush bar broke so I decided to use that for garage and the new for inside the home.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 4 out of 5 stars

    Dyson is #1 Don’t bother wasting money on Bisell

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Unit. First time Dyson user. Before I tell you all the good things, there are about 3 small gripes. I wish it had headlights becasue in the evening with the house lights off, headlights show more of the dirt and debris on the hard wood floor than day time. The power button could be about 8 inches higher. Lastly I wish it turned a little be more freely. I’m used to the portable non corded vacuums so maybe that’s why. However compared to every $200 Bissell or shark over that last ten years. I can’t believe we never considered a Dyson. There normally 599.00 and we got this for $299 on Black Friday. It’s hands down the best and strongest. It also has a standard 5yr warranty which costs $90 via bestbuy if you buy it from Best Buy or free from Dyson. I have asthma and allergies and already tell the air quality and breathing in our bedrooms. I’m so thankful we could afford it and will stick with dyson going forward.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Upgraded After 12 Years

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this vacuum after owning the All Floor DC25 model for 12 years. I needed a newer Dyson upgrade as my old vacuum wasn't picking up as much as it used to. After reading the reviews I do agree the feeling of this vacuum(handle, wand, and ball) is more "thinner" plastic than before. However, the suction on this new machine feels amazing as it picks up everything. I got a new dog and this has been keeping the shedded hair under control. Another thing I recommend is not to use this vacuum on high pile or shag carpets/rugs of any kind. Thankfully I have all low pile carpets and rugs with hardfloors. So far this machine still has it suction power, doesn't overheat, or have any issues converting from the ball to the wand. I've been using Dyson for many years and still prefer this brand over others.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not impressed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this for 2 years and the first year was great. Second year it won’t pick up anything. I will check out the warranty to see if they will fix. I heard great things about Dyson but I am not impressed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    In love

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In love with my new dyson! Perfect size and weight. It’s also great for cleaning ceiling fans and vents that are hard to reach... I haven’t used it on my blinds yet, but I know it’s gonna be a breeze!

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Great vacuum

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have a German Shepard this vacuum gets all the hair dirty and never clogs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great vac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love dyson, this is my second one and only brand.

    I would recommend this to a friend
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