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Dyson - Ball Multifloor 2 Bagless Upright Vacuum - Yellow/Iron-Front_Standard

Customer rating

Rating 4.6 out of 5 stars with 951 reviews

93%
would recommend to a friend

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  • Rating: 3 out of 5 stars

    Great suction but wobbly and hose issues.

    Posted
    charliehustle77
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    Before receiving this Dyson I had a pretty good vacuum that also ranks high in average customer reviews (made by a company with the name of an ocean fish made famous by a series of movies). In my review I’ll be using some comparison between the two. When I first unboxed the Dyson I noticed the simple directions to assemble the vacuum. They basically use pictures with no text which is fine since it’s just a few pieces to snap together. I looked it over to make sure everything looked ok and disassembled the filter/container area to make sure there was nothing else to take apart before trying it out. As easy as it sounds, the directions seem a little too dumbed down. Before even starting it up I noticed that the build quality seems to be lacking compared to my current vacuum. Lots of moving plastic parts and a somewhat wobbly vacuum that will fall over if not correctly locked into place. It’s wobbly and feels like it could fall with little effort. When I first started vacuuming I noticed that the vacuum is much heavier and harder to move over the carpet than my other vacuum which is self-propelled. I also noticed that it got hot, like it was putting off heat and it had a chemical smell coming from it. I assumed it was from it being new and went ahead and finished vacuuming the floor to notice that there was a tiny clear sand type substance that was all over the ball and bottom of the vacuum. I emptied the container to see more of the tiny clear particles in the container along with dirt, dust, hair and the normal things you get when vacuuming the floor. I figured that since it was my first time using it I would call customer service. Dyson customer service was very helpful in getting the vacuum registered and walking me thru some possible troubleshooting for the vacuum. They said that this is not normal and offered to replace it. This would involve me boxing it back up and shipping it back and waiting a few weeks for a replacement. I decided since it has a 5 year warranty that I would keep it and see if the problem persisted. I’ve vacuumed several times after this incident and have not noticed as much of the clear particles, but there’s still some there. That brings us to the vacuum. It did do an amazing job sucking up dirt and dust off of my floor. We don’t have animals and normally keep a clean house but this thing was doing some serious work. The amount of suction the Dyson had was quite impressive. It cleaned a lot of dust off of my floors that I didn’t think was there. Using the hose is a pain. The hose is very tightly installed in the vacuum and with the amount of suction and the weight and lack of sturdiness from the Dyson it’s almost impossible to remove it while the vacuum is running. It just springs right back into the vacuum, pulls the vacuum towards you or knocks the vacuum over because of the way it’s built. I tried the vacuum on both carpets and hard floors and it did a great job. Did it do better than the much cheaper vacuum that I purchased on sale? It seemed that way. Is it easier to operate than that cheaper vacuum? No. Pros on this vacuum: Suction strength. Wow. Easy cleaning/emptying canister House and air really “feels” cleaner after using Looks cool (C’mon this thing looks like a muscle car) Cons on this vacuum: Price Build quality Design quality (Hose and wobbly upright lock in design) Yes, my house felt cleaner after using the dyson. The vacuum is harder to use and push around than my previous vacuum. So if this is for someone with not a lot of arm strength I’d say you should weigh whether or not the suction power is worth the extra force needed to push it. The hose system is almost unusable unless I’m doing something really wrong. Maybe it will loosen up over time? With it’s current design I feel like it’s unusable on stairs due to the fact that the hose pulls so much on the unit that it is constantly in the way or feels like it’s going to fall. For that reason I’ll be keeping my other vacuum handy at least until the hose loosens up or I figure out a better method. Not sure why Dyson hasn’t worked up a solution for this. Maybe concentrating more on suction power than how it’s used. It’s kind of like having a car with so much torque that it rips the axles off. I’m giving the dyson 3 stars for suction and that it does exactly what it says. I’m deducting 2 stars for the hose being what it is and for the price which is much higher than other comparable vacuums on the market. If I could use this on my stairs without it springing back into my face I’d add another star.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Ball Multi floor 2. I m pleased to hear that you are satisfied with the amount of suction power this unit provides. With the amount of suction you get from this machine, you may find that it is picking up what your previous vacuum could not, which is why you may be seeing the dust. This will, over time. The same can be said about the hose. With it being new, some parts may be a little stiff.

      As for the quality, please rest assured, Dyson machines are made from polycarbonate ABS which is the same material used in riot shields and crash helmets. We subject them to 50,000 hours of testing and 550 individual tests. All of this to ensure they can withstand a lifetime's hard use.
      You may view a short video on some of the testing processes here:
      http://bit.ly/1HmQ7p8

      We would value the opportunity to address any questions or concerns you have. Please contact us at askdysonUS@dyson.com, include your name and contact information, and we will be glad to assist. We look forward to hearing from you.

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US

  • Rating: 5 out of 5 stars

    Light weight, Easy to use and amazing suction!

    Posted
    Selva
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    I received it several days ago. Assembly was very straightforward and took only 4–5 minutes . The manual provided to assemble with pictures were great. Moving the handle from the upright position to the sweeping position is much better than other vacuums. The vacuum extender reaches a full 12 stair steps easily. The design of this vacuum is excellent and light, easy to use, versatile. We liked three in one feature of this vacuum and you can go from carpet to laminate floors with a push of a button. It is amazing how much dander, fur, and other stuff it picks up. It is also more maneuverable and lighter than most vacuums I've used. It may not be lightest vacuum but because of maneuverability due to the ball, it is very easy to use. I have used it to vacuum my carpeted curving stairs, hard wood and tile floors. It works well on all floors without changing any settings for floor types. The convenience of the vacuum hose with attachments also allow me to get into my couch or detail the vertical part of the carpeted stairs. I have used it in multiple places in my home and it worked flawlessly with no issues. The powerful suction pulls the dirt from far places. The canister is transparent and it will reveal how fast it fills. It empties without any need to contact the dust. The simple design of the attachments and detachable hose makes them useful. With low profile attachments, it becomes relatively easy to reach under the sofas and tables. Key features • The Dyson Ball Multi Floor 2 vacuum is light to maneuver and steers easily into difficult places. Instantly change direction with a turn of the wrist. • Powerful suction across all floors - Cleans carpets, wood floors, vinyl and tile. • Self-adjusting cleaner head - Active base plate automatically raises and lowers to seal in suction across all floors. Combined with a powerful motorized brush bar, it deep cleans dirt throughout the home • Instant release wand - Wand and long-reach hose release in one smooth action, so it's easy to clean up high and under furniture. • Radial Root Cyclone™ technology - Captures more microscopic dust than any other's cyclone. • Hygienic bin emptying - Just push the button to release. No need to touch the dirt. • Filter - HEPA Filter Key Specifications • Weight - 15.6 lbs • Suction Power - 245AW • Bin Volume - 0.42 gallons • Cord Length - 31ft • Maximum Reach - 40ft This is one of the best vacuum for all floor types and best vacuum I have ever used.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    AWESOME Vacuum!

    Posted
    nkpstudios
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    I have tried them all and this is by far the best vacuum I have owned. I started using Dyson starting with their cordless model, but the battery life was mainly for short uses. This is my first corded model. It is well known that Dyson is the standard for vacuums. This model is smaller than the previous MultiFloor vacuum and packs greater suction I believe. Let's get into the real reason why you are reading this review. -= Design and Easy of Use =- 4/5 This vac by Dyson is lightweight and super easy maneuver due to it's ball design. The cleaning head automatically adjusts to the surface it is cleaning... this is COOL! The assembly of the machine (you must assemble the handle & vac head areas) is simple and easy, I didn't need to even look at the diagrams to put it together. It is easy to put together, if I remember correctly it was like 3-4 clicks that's it. My only gripe is the upright "legs" are annoying. Not a fan of the feet that keep it in the upright position. It doesn't really do a good job of supporting its weight. Light pressure to the handle causes it to fall into "vacuum" mode and if you aren't paying attention the handle hits the floor. This vac is super well made and feels very heavy duty, it's definitely a good quality piece of equipment with fewer moving parts to worry about. -= Performance =- 5/5 It's very powerful. I thoroughly enjoy watching dirt fill up the canister left behind from my previous vacuum. The side areas of the vac head works very well, in fact, the best of any vac I've ever used. This vac lifts the nap of our short shag carpet very well as well as low pile, wood and tile floors. This also isn't a super noisy machine. The canister is very easy to pop off and on as well as empty for cleaning. The wand is easy to use, it took awhile to get the hang of disengaging it from the machine without fuss but once I understood how to do it correctly I can now do it without being too clumsy. You are also provided with some basic tools for the wand that make it easy to clean cobwebs, corner, and ceiling areas (with the wand) as well as upholstery and furnishings (without the wand, simply attach your desired tool directly to the hose). I foresee our home remaining cleaner after vacuuming with this Dyson. This machine requires less maintenance than other vacs we own, there are no bags to worry about, and the included filters can be washed (recommended to do this task once a month with regular usage) before they need to be replaced due to wear. -= What I love about this vacuum =- * Super easy to maneuver around corners and difficult to clean areas, this vac swivels much better than any I've ever owned. The cord is extra long to reach more areas of your house. * The suction on this machine is truly amazing! I would say it's the best I've experienced to far. The dirt goes directly into the canister from the head, so you won't find yourself losing suction unless there's a clog somewhere. The dirt isn't forced to wind around all sorts of receptacles (more common in American made uprights) where suction is lost. * Dyson offers a great 5 year limited warranty as long as the machine is treated with care. * This machine is super easy to maintain. AskDyson has videos on YouTube that covers maintenance and general care of this vac and answers basic questions. * I feel this vac is a great investment for the price point. I sincerely doubt you will find a better model from another company for the price. The main points are superb suction, ease of use, and low maintenance costs (no bags or filters to replace each month). If you want more tools, you'll have to spend more (upgrade to the Animal version or shell out cash for each tool). -= What I don't like =- * I cannot lay this vac down to use under the bed or our coffee tables, etc. It's simply too bulky with the ball shape to do this, so furniture must be moved around instead, or the wand must be used, which doesn't get quite as clean as using the vac itself. * The included accessories are adequate, but I would prefer to also have a few more to round out the efficiency of this vac. Additional tools (like the turbine tool for upholstery) are expensive and need to be considered with the price if needed. For example: a flexible crevice tool runs in the $30+ dollar range, mattress tool is $20+, turbine tool $30+ and so on. It really depends upon what your needs are. I like the turbine tool for cleaning our, upholstery, and stairs, so will consider purchasing that first. -= Verdict =- Must buy if you are in search of a new vacuum. Dyson users will probably benefit from waiting until their vacuum breaks because it still works great. Need a vacuum, buy this. Have a Dyson already... wait unless you want one on each floor like me :)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Nice Upgrade from DC-07 Animal

    Posted
    cjviscito
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    I've been a loyal Dyson user since my first DC-07 Animal that I got back in 2005. I dropped $500 on a vacuum and thought it was crazy, but after seeing how much more it picked up compared to our old Kenmore vacuum, I was hooked. Our DC-07 is a beast that has served us well over it's 12 years, but with the chance to upgrade to a v2 Ball, we jumped at the chance! I'm glad we did too! Dyson's claim to fame is that the vacuums don't lose suction - and just like the DC-07, I was surprised by how strong the v2 was. I ran a path in our bedroom, which has thick carpet, with the DC-07 and then ran the v2 Ball over the same stretch. Not only did the v2 pick up more debris that the DC-07 left (see screenshot) but it actually took some muscle to maneuver it on the carpet because of how strong the pull of the vacuum was! Like any vacuum, there's some assembly required, but nothing tedious and no tools required. The first thing I noticed was how much smaller in size the vacuum and canister were in the v2 compared to the DC-07. While this may deter some users who don't want to stop more often, I was still able to vacuum the house on a single tank. The v2 also comes with washable filters and a duster, crevice and furniture attachment. Which was nice, since those were really all we used on the DC-07 also. One thing to be aware of - since the v2 Ball puts all the torque at the connection point, it can be harder to maneuver on thicker carpets than a traditional design like the DC-07. The trade off is how much more debris the v2 collects combined with the fact that the default head also doubles as a low-clearance head. Previously, if we wanted to get under the edges of the furniture, we had to use a different head altogether. Dyson products aren't cheap - the v2 was $400, but one piece of advice my mom gave me was not to go cheap on a vacuum. I've been a happy Dyson customer for over 12 years and I expect, with the performance of the v2 Ball, I'll be a happy customer for another 12! Pros ------ Extremely easy to maneuver on solid floors (tile, hardwood, etc) Lighter weight due to newer build than DC-07 Powerful suction from a low-clearance head Cons ------- Ball design can make maneuvering on thick carpet more of a chore Dyson still doesn't use a retractable cord design for power cord Older attachments don't fit - not surprised after 12 years of design innovation Overall ---------- If you're looking for a solid vacuum that is easy to lift, store and use - save your bananas and pony up for a Dyson. The only difference between the v2 Ball and v2 Animal are the attachments you get in the box. We went for the basic figuring we could always get more attachments later if needed.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Suction Power Like No Other

    Posted
    Trobadour
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    The setup for the Dyson Ball Multi Floor 2 took about 10 minutes thanks to a quick read manual that was attached to one of the handles showing how to assemble the vacuum. There are three main components that you have to connect to one another: The brush that will touch the floor must be connected to the ball, the handle must be inserted through a hose, and a canister that will hold the dirt. The canister is already inserted, but you must unmount it prior to use to remove some tape holding components in place. One of the features of this vacuum is its maneuverability. True to its word, I didn’t struggle at all moving the vacuum around the house. I started in the upstairs area of the house and made my way downstairs. There is a slight learning curve to using the extra connectors, such as the stairs cleaner, but a quick read at the manual clarified what I was doing wrong and I was able to memorize the steps required so that I didn’t need to refer to the manual again. This vacuum also features a bagless canister, substituting the bag for a filter. The filter needs to be washed with cold water at least once a month, rinsed, and sun dried for 24 hours prior to its next use. Seems like a great trade off instead of having to buy vacuum bags consistently. The performance of this vacuum was beyond impressive. This is my first Dyson vacuum, so I have no other Dyson to compare it to. I have multiple pets and a closet that is reserved for them to sleep in when the weather outside isn’t suitable for them. My pets sleep there at night and I release them in the morning. I tested the vacuum in the room. The amount of dirt and animal hair it picked up wasn’t discernible to my eye until I could see it in the canister. The Dyson Ball Multi Floor 2 exceeds my expectations. Its ease of transitions for the tools (after learning how) is simple enough that I can see myself not cheating when cleaning and actually cleaning hard to reach areas thanks to these tools. Cleaning up after my pets will now be easier and actually worth it, based on the results of my first use. The price for the vacuum in terms of value is adequate. It is true what they say, you get what you pay for. In this case, you get a quality product that has set the bar of vacuums so high, it will be hard to want to try another brand. I highly recommend this product for people who are in the market to upgrading their existing vacuum or looking to make their first purchase. The removable canister and washable filter will make cleaning less of a hassle. Anyone can learn to use this vacuum, as all the features are easily accessible.

    I would recommend this to a friend

  • Rating: 3 out of 5 stars

    Not what I expected...

    Posted
    Katie
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    As my family has used quite a few different vacuums in our house in the last few years, I was SO SO SO excited to get a Dyson and see for myself what was so great, I had always heard great things about them but just could never bite the bullet and purchase one. Now that I have used it a few times though, I am honestly disappointed, here is why. The packaging was impressive, that I will admit. But when it came time to assemble the Dyson, it was unnecessarily difficult. I am a very handy and mechanical minded person, I can do A LOT of things without the instructions, this one had me frustrated though. Both my mom and I got confused several times and the directions were not very helpful, very vague wording and the pictures lacked any helpful details. After about 15 minutes of messing around with it, it was finally built, but it did not feel very sturdy or well built. It then came time to plug it in and turn it on. When I hit the power button I heard the motor in it just very briefly move for a moment and then nothing. And when I say a very brief moment I really mean it, my mom who was standing about ten feet away did not even hear it happen. After another 5-10 minutes of unplugging it, plugging it back in, pressing the power button and the button next to it many times, and even removing the base from the rest of the machine to make sure it was assembled correctly. My mom then noticed that the lights in the room would not turn on either. We then realized it blew a circuit breaker. We have never had a home appliance do that before, not even when we had all the lights on in our basement, and running our big old carpet shampooer, with a handful of other electronics running, that just does not happen. After flipping the breaker back on, the vacuum turned on and never acted up again, it really was weird, that was strike two for me on this product. Now that I was actually using the product, I used it on every floor surface in our house which was carpet, tile, and hardwood. I will say, the self adjusting height option was pretty cool, it always seemed to be riding at the right height for whatever surface I was cleaning. The suction was also very impressive, there was a lot of very small particles in the dust container, smaller than what I usually see with our other vacuum. Also the carpet really did look cleaner and "fluffed" I guess is the word, it made it look slightly newer and fresher. Also impressive was the "ball" function, when I wanted to turn the vacuum, all I had to do was a simple turn of the wrist and the head of this vacuum did an even tighter than 90 degree turn to the side, it would start to curve back towards me slightly, it was like nothing I'd ever seen before and I did like it. But honestly the positives end there. The removable hose and attachments are awkward and not as easy to handle as other vacuums we have in our home. Overall, this vacuum does have a few positives going for it like the suction and the turning capabilities. But it falls pretty short on everything else. My biggest disappointment is the overall quality of the product. I cannot emphasize just how cheap and cheesy this product feels. In this price range, I expect a product to feel very study and strong. I call it the "fit and finish," and it really lacks, all the plastic feels very cheap and easily breakable. Especially in the removable debris cartridge, there is a ton of plastic pieces and hinges and clips and such, many seem unnecessary, and they all seem so fragile, I know eventually something will break. Also another big complaint I have is I guess what I would call the stance, the main hinge that either keeps the vacuum standing upright, or allows you to tilt it back to use the product, feels so weak, I have to really push it forward until I hear a few good strong clicks otherwise it falls backwards. It did that several times to me until I realized I really have to push it far forward and keep my hand there for a second to make sure it locked in place. Again this main hinge is a problem when I want to tilt the vacuum back on its back wheels to transport it somewhere. This is something that almost EVERY other vacuum on the market can handle but this one, the hinge just gives out and the vacuum head falls forward smacking the ground, I guess this product is just not meant to be pushed around while not being used, and instead carried? Either way it is inconvenient, this vacuum is not very light and what about the older people who may not be able to carry it? I know in the future when I need to buy another vacuum, or if a friend or family member asks my opinion on the options out there, as they so frequently do, I would easily tell them spend half the price of a Dyson as it is not worth the money at all, and go for the other big brand(s) on the market.

    No, I would not recommend this to a friend

    • Brand response

      DysonProductExpert

      Hi Katie, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Ball Multi floor 2. I am pleased to hear you are enjoying the great suction power and many of the other features this vacuum has.

      As for the quality, rest assured, Dyson machines are made from polycarbonate ABS which is the same material used in riot shields and crash helmets. We subject them to 50,000 hours of testing and 550 individual tests. All of this to ensure they can withstand a lifetime's hard use.
      You may view a short video on some of the testing processes here:
      http://bit.ly/1HmQ7p8

      We would value the opportunity to address andy questions or concerns you have. Please contact us at askdysonUS@dyson.com, include your name and contact information, and we will be glad to assist. We look forward to hearing from you.

      Best Wishes,
      Krystal
      Dyson Customer Support Dyson-EN_US

  • Rating: 5 out of 5 stars

    Improvement on near perfection

    Posted
    Grouticus
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    I've owned a Dyson vacuum for several years and have sworn by their vacuums ever since I switched from alternative makes. Their Ball Multi Floor 2 has improved on just about every account. I was able to assemble it fairly quickly with about four main steps once you get it out of the box. You can feel the improvement in the power immediately, however you can hear it as well as it seems to be a bit louder than the prior version. I believe the cleaning power and versatility makes up for the noise. The extension cord is longer than the prior model, long enough to reach most standard room areas without having to search for another outlet which I had to do previously. The attachments fit neatly on the side of the unit without getting in the way and are useful on stairs and other tight or out of reach places. The canister is larger than the previous model and is just as easy to take off and clean. The ball mobility is great when steering the vacuum. This new version also has a button that you can turn the spinning brush off which helps when going over small rugs so they don't get sucked up and roll around the spinning brush. If something catches on the spinning brush, it was as simple as pulling it out after turning the vacuum off and then it was right back up and running after I turned it back on; no need to reset the spinning brush. My only question would be can a vacuum be too powerful? It did leave substantial lines on one of our area rugs that eventually came out with some traffic. It almost felt as if the vacuum suction cupped to the rug itself, which I suppose was the intent to suck out all of the dirt the prior model couldn't get too. I would definitely recommend this to anyone in the market for a vacuum and consider it a long term investment because you won't have to replace it for years assuming you take care of it.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    The Best Vacuum I've ever owned.

    Posted
    Samrio
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    I don't get excited about vacuuming often. So this is definitely a first. I recently tested this against my standard run of the mill vacuum that's known for their "vortex" suction, and is considerably more budget friendly. I first did a pass with the other branded one in my living room to see what it would grab. I hadn't vacuumed in the last week, and with my two dogs, found plenty of dander and pet hair. I then went over it again with the Dyson, and was able to clean up even more. Like filled the canister more. I did another pass with the other one, and it didn't find anything, aside from a leaf I had missed in the previous two passes. I then did the bedroom with the Dyson. Same basic living situation with my small dogs. It quickly vacuumed up everything, and with ease. I didn't find myself running out of power cable either; which is a problem with my other one. Once I finished vacuuming up the bedroom, I did a pass with the other vacuum, and it didn't pull up anything. I mean zero dirt, dander, or pet hair. The easiest test by far, is my stair well. The other vacuum required an extension cord to get to the bottom. Note: I don't have any power outlets near the entry way (I have a private entry stairwell). The Dyson easily had enough power cable to spare, and didn't require odd positioning to do the job with the included tools. I also like that the brushes stop spinning when the vacuum is upright. No more launching dust into the air when I pick it up to hit the next stair step. This is a MUST buy for those of you that don't like having to deal with a secondary hard floor tool (you just push a button on this one), and for those that want to spend less time, with more effective results, cleaning around the house. I loved this so much, I've already recommended it to my friends and family. So, stop reading this if you're worried it won't do the job. It goes above and beyond any other vacuum in it's price range, and those claiming to be as effective at a lower price point.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    I expected a little more for the price

    Posted
    enem156
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    I couldn't wait to try this vacuum out when I got it, and for the most part it didn't disappoint. To start off with, the suction is really great. And after all, isn't that what a vacuum cleaner should be all about? On the plus side, the suction is at the top of the list. It's also highly maneuverable and even though it has a wide beater bar, it's pretty easy to drive it around. The head section that houses the beater bar has a floating bottom piece that maintains a great seal to the floor no matter where you use it. The 31 foot cord is nice to see on a vacuum for a change. The dust canister is easy to remove and clean, as you would expect. When using the beater bar on carpeting (you can turn it off for cleaning hard floors), it actually helps to pull the vacuum forward, so even though you can really tell it's got a good seal to the floor, it's not that hard to push it around. You can tell it's really doing a good job at sucking all the dirt out of the carpet. I don't have pets, but I'm sure it would do great with hair from dogs, cats, lemurs skunks, shrews or just about any other hairy thing you call your pet. The edge pick up is really good too and you don't have to use your foot to try to pull the crumbs away from the wall in order to run them over with the machine, it will get them just fine. This vacuum has a lot of great features to it, but unfortunately, there are some not so great features. On the minus side, the first thing I noticed was the noise this thing puts out. I was actually really surprised because all the Dyson products I have seen or used have been pretty quiet. Every piece on the outside of the machine is plastic, no nice aluminum extension tubes or click type button latches. In stead all the parts go together and have just a plastic tab that holds them in place. It seems secure enough, but for the price, I had expected more. Where this vacuum fails for me in in the external hose/wand/attachments. You park the vacuum with the handle up, pull up on a plastic handle that's at the end of an extension tube. The tube is stored down inside an external flex hose. When you pull it up about three feet, it can snap into the end of the hose or be completely removed. The tools that come with, can be stored on board which is also nice, but when you pull the hose to extend it so that you can use the pole to reach under or up high, instead of expanding easily and allowing you move freely, the suction that's inside the hose makes it want to shrink up to it's collapsed state. Pulling on it harder just starts dragging the rest of the machine around with you and I was always afraid I would pull the whole machine over. There's also no light on this machine, something else I thought would have been included in the high price tag. If you are looking for a straight upright vacuum with a whole lot of power to clean your carpet well and keep dust and debris off your hard floors, then I would by all means recommend this machine. But if you want to buy in to all the advertised versatility that this machine will give you, I would seriously consider a different one. It just didn't end up being nearly as versatile as it led me to believe.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    love our Dyson multi floor 2 vacuum

    Posted
    cad8099
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    so far we love this vacuum. first, the picture was more yellow. not a fan but decided to go with it. When we got it, it was orange color similar to those chrome orange car colors you see. Orange happens to be my favorite color so some points there. putting together was easy. took a second look to figure out how to attach the attachments because I did not realize that there was a piece I had to put on first. kids love how it looks as well and all wanted to use it. of course I had to pull the Dad card and use it first. the cord is a good length. easy to dump out. when I first got to use it, it was late at night so did not want to disturb neighbors. but I wanted to try it out to make sure it turned on. when i turned it on, i was impressed that it was not louder then i thought it would be. it makes noise but it was about half the noise our past vacuums made. I pushed it forward and back and moved over and did that again. about a 3x3 spot or so. we just had our floors done professionally a month ago and we had vacuumed earlier with a Oreck vacuum (the ones used in hotels). and this vacuum picked up a lot in just that small area. then we finished the front room and it was full already. it has a good suction to it and I was impressed. it auto adjust so you don't have too. I also thought that just the top of the cyclone part would be orange (well yellow). but the whole cyclone area is orange. instead of the top part orange and the bottom part grey. so I like that. the hose is also strong and works well. I like that its already there and that it auto switches to the hose when its upright. the hose is part of the handle. so you just slide the back part up and then use it. beats having to pull the hose out of the vacuum and then attaching the plastic part to it to use. with this its already there. then you just pull vacuum down like you normally do to do floors and it switches from the hose to the floor heads. I also like that you can turn the brushes off with a push of a button. so when you do hard floors you turn them off or if you have carpet that may get damaged with the brushes on, you can turn off and use on that carpet. I don't really have anything bad to say about it but I suppose a few mentions. can get caught at times when placing the hose back. you have 2 parts, the bendable plastic part that can stretch out and bend and then the hard plastic wand part. the hard plastic part slides into the bendable part. so you have to make sure the bendable part is straight. you also cant push it all the way in. as you start to slide it in you then push it into the handle of the vacuum and slide it down and lock it into place. not a big deal at all and its easy and just thinking of something to say. again I am impressed and enjoy it. its new so I hope that I can come back and update in 6 months, a year, etc and report back that its still working great. if you are reading this and its been 6 months, a year, etc and no update. then it probably means its still working great as I would definitely try to get on and post if something happens and it stops working or something.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Powerful Vacuum

    Posted
    dustinw
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    This is a very powerful vacuum. After the first time I used it, upon emptying the container, I noticed a lot more fine dirt and dust that my previous vacuum was missing. Along with that power, the design of this vacuum is very appealing. That may sound strange, but it's well-designed and I imagine many people wouldn't be afraid to have this in view if guests were over. Speaking of the design, Dyson has done some clever things in how the hose and attachments are stored. Everything seems to be very neat and doesn't get in the way when you're using the vacuum and the attachments aren't in use. It is also very easy to maneuver, thanks to the ball design. With the width of the floor vacuum and the ball design, you can make quick work of vacuuming. Using the hose attachment can take some getting used to, since it is a bit different than other vacuums I've used in the past. It sort of collapses inside the neck/hose of the vacuum. Not a bad thing at all, just a little different. I did face a couple of issues, while minor, may be of more importance to others. First, the main floor vacuum part is pretty wide. This is great for most of the flooring, as you can cover a wider area at a time. Though, it became a bit of an issue while trying to get between some shelving and things. Along those same lines, there's a sort of bump on the front of the vacuum too that prevented me from getting under a couple pieces of my furniture. Again, neither are a deal breaker, as you could use the hose and attachments to reach those areas, and I think the good outweighs the bad of having the wider area coverage. There also isn't a light on the front of the vacuum. Not a huge deal, but it would be beneficial at times to have one. Pros: Easy to move, wide cleaning area, powerful, nicely designed Cons: Can't quite fit into some smaller areas (under/between furniture), no front "headlight"

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Truly Impressive Vacuum

    Posted
    PG460
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    I was excited to try the Dyson Multifloor 2. My home has a a mixture of tile, hardwood, and area rugs so I was hopeful that it would prove effective on all these surfaces. I have used various vacuums over the years but none seem ideal for use on all three surfaces. Unboxing was easy enough. I was surprised at the size of the vacuum. Smaller then I would have thought. For assembling I referenced the photo assembly instructions. Pretty straightforward but I must say I struggled with some of the parts to get them connected. All together assembly still took no more than 10 minutes. I've always liked the look of Dysons. The Multifoor 2 doesn't disappoint in that sense. A stylish and futuristic looking unit. The build quality seems exceptional with solid parts and accessories. One note of possible disappointment is the upper cable hook holder for the cord. Just doesn't seem substantial enough to me. Maybe it will last forever. I was anxious to see what a Dyson could do so I fired it up. The motor sounds strong. Loud but not piercing or annoying. I started on my tile floors and then pushed the button for carpeting as I moved to an area rug. One can certainly sense the power of the suction particularly on carpeting. The size of the vacuum is great for accessibility around furniture. The ball design also proves excellent in regard to maneuverability of the unit. The Multifloor 2 is also lightweight enough that I didn't feel exhausted from use. I absolutely love the length of the power cord. Much longer than other vacuums I've owned. From prior frustrated experience I know immediately that this further reach will come in handy. As I complete a short test run I peer into the canister in amazement at the amount of dirt collected. I had vacuumed the same area rug only two days earlier with my old vacuum. I live in a clean home and vacuum weekly. I can honestly say I didn't expect to be impressed by a vacuum but the amount of crud pulled from my area rug was astonishing and somewhat disturbing. I could now understand the reputation of quality that Dyson has earned over the years. They sure aren't kidding when it comes to suction. I did notice that the packaging repeatedly prompts to clean the filter monthly I'm sure in an effort to preserve this superior suction. Emptying the canister is a breeze. I next tried the attachments. Being a novice I fumbled pulling out the hose. I'm sure this will come with time. The hose and attachments were super functional. I love the reach of the wand. Great to get ceiling corners, drapes, and light fixtures. I used the brush attachment on upholstery and was again very impressed by the suction and the exceptional cleaning ability of this Dyson. The Dyson Multifloor 2 performed exceedingly well on all my various floor surfaces. From hardwood to tile to area rugs I had a new sense of truly cleaning my home. Highly recommended.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Who knew a vacuum could be so good?

    Posted
    MrMike
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    This is the first Dyson product I’ve ever owned. After a few weeks of use, I’m impressed. From out of the box to up and running must have been less than ten minutes. After double checking everything, I fired up the vacuum cleaner. Was a bit louder than I expected, but I suppose loud is good when you are talking about suction power. As I walked around the house, I could see a bunch of lint and other random dust starting to enter the chamber. I like that you can actually see if your vacuuming is doing anything useful. Going forward I found that being able to see in the canister is a huge benefit in knowing when to empty your vacuum. With my old vacuum, I would just keep vacuuming away and never really know when I was getting near that full threshold. It took me a couple cleaning cycles to get used to driving the vacuum. If you’ve never driven a Dyson ball it can feel a little bit disjointed at first. Eventually you will become an expert in controlling the device. It really can turn on a dime. My home is mostly hardwood floors with a couple of area rugs thrown around. Was pretty cool to see the vacuum automatically adjust to the different surfaces. I guess you could call the Dyson a “smart-vac” My home is three levels and the stairs are hardwood as well. Pulling out the wand was super easy. Much easier than other vacuums I’ve previously used. Putting it back in was something I didn’t master on the first cleaning but after a couple days I was an expert. The wand had excellent reach. Great to get those cobwebs on ceiling corners. I used the brush attachment on our couch and was able to easily pull out lots of crumbs the kids had created eating on the couch. I was able to clean my largest room without having to disconnect the power cord. Having such a long power cord is something every vacuum should have but most don’t. Being able to see the amount of dirt you collect will also have you emptying your canister more often. This probably lends itself to better cleaning. I loved how there were no bags involved. It was great that many of the filters and parts can just be rinsed clean with water. Dyson recommended doing this a monthly basis. Not sure how vigilant I will be over the long haul. A 5-year parts and labor warranty with lifetime support is another great benefit of buying a Dyson. I see Dyson out on social media trying to answer everyone’s questions. Nice to see a company making sure their customers are happy. Would find the model best for your home as each serves different purposes. Worth giving a try.

    I would recommend this to a friend

  • Rating: 4 out of 5 stars

    Good so far

    Posted
    mamallg
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    The Dyson ball, multi floor 2 Included- Vacuum, wand, manual, a couple different attachments. Dyson offers free shipping to and from a Dyson Service Center for repairs. Assembly- There's a diagram to assemble the few different parts. It was fairly easy to snap together. The only issue was trying to get the wand inserted into the tube and have it line up and completely fit. Eventually it did go. It takes a little effort to put back after each use. Operation- The cord is about 30 feet long, which I love so I'm not constantly stopping to move the plug. The Dyson is pretty light weight, about 15 pounds so it's easy to lift and carry when necessary. The suction is strong. I had vacuumed our family room carpet with a different vacuum and then immediately used this new Dyson, and it still picked up dirt and sand that the other vacuum must have missed. The steering is easy and comfortable. It swivels side to side and back and forth without much effort. There is a natural press down and release on the vacuum to shift it from standing mode into push mode. Using your foot is not required. The base, which is about 13 1/4" wide, is self adjusting so it smoothly switches between our hardwood/tile to the carpet. The wand releases fairly easily and suction still holds up nicely. To empty the bin, you simply push the orange button, and then while you're over the trash bin, push down on the orange button to release the door. To wash the filter, it is also easy to access. The top pops lifts up and the filter is easy to pull out. The spin brush has a button to turn it off and on so you the option of using it or not depending on your floor. If it gets locked up on any item, the spin brush automatically turns off. A couple personal negatives- I wish there were a couple more attachments, especially a better stair one. I'm not a fan of the air forcing out of the top of the handle when it is completely upright and locked. Also, the ball gets pretty hot after running and takes a while to cool down and attracts dust to it. A couple different times during actual vacuuming, the entire base has popped off from the vacuum. I'm not sure why that's happening since there's no bumping or crashing, just normal use. I am concerned it's going to be an ongoing problem. The canister isn't quite as large as I would prefer. I have a 4000 sq. ft house and I sometimes have to empty the bin before I'm done vacuuming the entire house. Overall, it's a nice vacuum. There's always room for improvement but so far so good. I'm hopeful it will hold up, be durable and reliable long term. I'm hoping the vacuum will live up to it's big name.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    This vacuum ROCKS!

    Posted
    tmcgo510
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    My wife and I thought we were clean people.....were we ever wrong! We have a vacuum that we thought did a decent job. It picked up dirt every time we used it. In comes the Dyson Ball Multi Floor 2 which changed my entire outlook on how clean my house is. Unboxing the vacuum only took a few minutes. Some minor assembly is required. Just snapping pieces together, no putting in screws or using special tools. After putting it together I vacuumed my living room 3 times, and look at the picture to see for yourself the amount of dirt this vacuum picked up! It is light weight, has a small frame, and it turns on a dime! The ball that the vacuum rolls on makes turning corners and dodging objects a breeze! The extendable wand is already attached to a hose, not taking apart any pieces to but it all together. This vacuum effortlessly transitions from carpet to hard floors with the push of a button that turns off the brush roll. The vacuum auto adjusts to the carpet or floor height to keep good suction on the floor. All in all, I should have gotten a Dyson YEARS ago! You will never believe how dirty your carpet really is! Try it, you won't regret it!

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Awesome vacuum, slight learning curve

    Posted
    Chadwick
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    I've had the Dyson Ball Multifloor 2 for a couple of weeks now and have used it sufficiently to give my real-world impressions. First off, although Dyson advertises this machine as being "light to maneuver" don't expect a lightweight machine. It weighs in at nearly 16 pounds and you will definitely feel that heft when hauling it up and down stairs. Second, this thing is *LOUD*! If you think you can do some cleaning without disturbing a sleeping baby or significant other, think again. Won't happen. Third, the "instant release" wand comes out like a breeze but it needs a bit of finessing to get properly back into place, but after a few uses it becomes second nature. Those are about the only nitpicking things I can say are wrong with this vacuum. The pros definitely outweigh them all with ease. I have owned many floor cleaning machines over the years and the suction and cleaning power of the Dyson is second to none. To test it out, I used my previous machine (another high-end brand) and went over a rug in our den. I then immediately went over the same rug with the Multifloor 2 and was amazed at how much dust, hair, lint and fibers were pulled up. I was convinced and my old machine went directly to the curb and I haven't looked back. The ball makes this machine turn on a dime and the relatively low height of the powerhead allows it to go under most pieces of furniture. It takes some getting use to the turning abilities of this machine but after a few minutes of use it almost feels like an extension of your body. The floating suction plate does a really good job of maintaining cleaning power when changing from one floor type to the other (like from tile to kitchen rug, etc.). Emptying the dust bin involves nothing more than pressing a button, and the whole dust bin assembly can be broken down for ease of cleaning. Another great benefit of this machine is the massively long cord. Unlike other machines I've owned, I can cover 99% of my 2500 square foot two-story home from just 2 outlets, one upstairs and one down, while I previously had to stop mid-cleaning on each floor to move the cord to another plug. It doesn't sound like a big deal, but it's just one more thing to not have to think about. Having a 5-year parts and labor warranty with lifetime support is another great benefit of buying a Dyson. If you're on the fence, don't hesitate any longer. The old adage of "you get what you pay for" is definitely true, and the Dyson Ball Multifloor 2 is well-worth it's substantial weight.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Absolutely amazing!

    Posted
    Greg
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    I got this vacuum after using another premium brand for years. The vacuum I had was designed for tile/wood floors and very low pile carpet (rugs really), which means it didn’t have a beater bar or rotating brush. We moved into a new house that had bedrooms carpeted with more of a medium depth, but the suction on our vacuum was really strong so I didn’t replace it. When I got this Dyson, I let my teenage son use it first and you can see the results in the picture I’ve uploaded. He vacuums his room at least twice a month, and we thought the carpets were getting clean, but the Dyson showed us the truth. This thing is STRONG! It is also very easy to assemble out of the box. The instructions are all graphic and quite easy to understand. I had it out of the box and powered up in less than 10 minutes. I will admit that, in my haste to try things out, I didn’t realize there was a button that allows you to turn off the power brush. I managed to suck about ¼ of my entryway rug up before I could hit the power. Lesson learned. Coming to this from a canister vacuum showed me what I had been missing in maneuverability, a feature enhanced by the ball-joint from whence this vacuum gets its name. A simple twist of the wrist allows the head to effortlessly turn in either direction; especially helpful in getting up against the toe-kick of the kitchen cupboards. There is plenty of cord to reach the entirety of any room you’re cleaning and the detachable handle/wand provides good reach for ceiling fans and cobweb-filled corners.

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Solid, improved design

    Posted
    Bappy
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    I have to admit I have never owned a Dyson product, however I was curious on what all the hype is about. Well after using the Dyson Ball Multi Floor 2 I know why. The unit does an amazing job cleaning carpets as well as bare floors in seamless fashion, automatically adjusting as you roll from one room and one surface to another. The rotating brushes in the head of the unit do an amazing job cleaning, it picks up embedded dirt and dust that was left over time by lesser vacuums, the suction is incredibly strong. This Dyson uses their revolutionary ball design, which enables it to maneuver and glide its way through furniture filled rooms with ease. The attachments are easily used once you figure out the unique design. The set of attachments do a great job on stairs, even without the moving brush mechanism found on other units I have used. I thought this would not be the case, however this is where the incredible suction eliminates the need for a moving brush. The rest of the attachments work equally well and fit seamlessly into the body of the unit in an innovative fashion. When you look at the unique and sometime perplexing design of the unit you wonder why ? Well this is engineering at its best, similar to the quality and thought put into an iPhone. My wife also loves how lightweight the unit is, easily carried when cleaning a set of stairs. The unit also has a extra long cord, with a heavy duty plug for durability. It does take time but the design and uniqueness of the Dyson Ball Multi Floor 2 is well worth getting used to. Pros: – unique design – cleaning ability – warranty and support – versatility of tools – long and durable cord – cleaning head auto disengage when for instance picking up a sock with the powerbrush mode Cons: – no foot peddle to unlock from storage mode, questionable how durable the stand mechanism will be over time – sometimes feels like you need to be gentle with it – on/off and brush on/off could be located in a better place – pricey, but depending on long term durability it might be a better value (if regularly replace vacuums every two years it seams)

    I would recommend this to a friend

  • Rating: 5 out of 5 stars

    Powerful vacuum - A lot of plastic

    Posted
    TcCokato
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    Overall this is a nice vacuum. It is very light, yet powerful. Assembly was a breeze, less than five minutes (10 minutes if you count unboxing) from start to finish. The suction of this unit is amazing! I was impressed at how quickly and effortlessly it removed very fine sand from our carpets. Transitioning from carpet to hard floors were seamless. The power head adjusted its height accordingly to accommodate the different flooring heights, and the roller ball makes navigating around furniture, corners, etc. a breeze, it almost practically glides across the floor! This vacuum is made entirely of plastic, which unfortunately makes it seem a bit cheap, my older model Dyson at least had a metal extension tube, I know this doesn’t seem like much, but it made the whole system feel a bit more robust and sturdy. I was slightly disappointed to find that to retract the extension tube you have to press a button, rather than simply reseating the wand on to the unit like some of their other models. This model also has a very small dust cup, which will need to be emptied frequently. Thankfully this is extremely easy, efficient (simple as pressing a button), and hygienic. You may want to note that unlike some of the older Dyson models, this one model does not lock in the upright position, so leaning it back to transport is not an option. I cannot fault Dyson for making this change because for some the locking mechanism on their previous models was a bit too strong for some users. Rating Summary: Pros: + 1 star each: +Powerful suction +Washable lifetime filters +Lightweight +Long Power cord +Long extension tube +Quick Assembly +Easy turning/navigation +5 year no hassle warranty Cons: - 1 star each: -All Plastic -Small dust cup -Only comes with 2 accessories (1 stair tool and 1 multi-tool)

    I would recommend this to a friend