Customer Ratings & Reviews
- Model:
- CY23
- |
- SKU:
- 5485100
Customer reviews
Rating 4.5 out of 5 stars with 323 reviews
(323 customer reviews)Rating by feature
- Cleaning Quality4.7
Rating 4.7 out of 5 stars
- Maneuverability4.6
Rating 4.6 out of 5 stars
- Ease of Assembly4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Big Ball Canister Vacuum for its powerful suction, easy handling, and lightweight design. Many customers mentioned that it works well on hard floors and carpets. While some customers wished for a longer cord, overall, customers are pleased with the vacuum's performance and value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use
Rated 5 out of 5 stars
So Easy to use a 4 year old can do it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, clean and clean with! I use this is my car and my son loves to help!
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great vacuume. The best vacuume I hav3 ever bought. The suction is great.
I would recommend this to a friend - Pros mentioned:Suction
Rated 5 out of 5 stars
Best vacuum ever
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stain makes very powerful vacuums. Great quality for ur dollar!!!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing product. It cleans my house very well and it’s easy to use
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great Vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great vacuum and very easy to use. My wife loves it.
I would recommend this to a friend - Pros mentioned:Power
Rated 5 out of 5 stars
Best small vac
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Powerful vacuum for all cleaning; from floors to walls to ceilings to auto
I would recommend this to a friend Rated 5 out of 5 stars
great vacuum cleaner!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best European style vacuum cleaner. I always wanted a Dyson, but less bulky, so it can be easy to come around and going up and down the stairs. I got so excited when I saw it on the Best Buy website, and more excited when I try it at home!
I would recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
Easy to go up & downstairs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very light weight. Easy to vacuum under my bed, the blinds, stairs, etc....
I would recommend this to a friend Rated 4 out of 5 stars
It’s a Dyson
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love some of the features of this vacuum. I love that I can easily vacuum under beds and stairs. The only drawback is the head is run by suction and not a motor. Wish Dyson made a power head for this model.
I would recommend this to a friendRated 4 out of 5 stars
Great vacuum, a little unwieldy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace a dyson canister vac that finally broke after 10 years. This new design pivots on a giant ball and is not as stable as the old one initially; but works well once one gets used to it. This version also did not come with as many attachments as the previous version.
I would recommend this to a friendRated 5 out of 5 stars
Reviewman32223
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced our old DC39 and it’s great. Easier to dump out, but still can be a little struggle across carpet, but don’t really have much carpet in the house. Also we sold our old dyson online for 50. Considering it was 8 years old people love these and it never lost suction
I would recommend this to a friendRated 4 out of 5 stars
Not as awesome as I thought
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not as awesome as I thought, but still a good vacuum. I wish it somehow stood upright but it doesn't, and I'm forced to just lay the hose and head on the ground next to the tank. I have several Dyson products and this is no exception to the quality.
No, I would not recommend this to a friendRated 4 out of 5 stars
Great vaccum easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great vacuum. We had one in England but noticed that the suction power is a bit less than the ones compared to in the UK, perhaps due to the voltage. Overall it's a great vacuum. It automatically adjusts between carpet and floor. It's easy to put together and empty.
No, I would not recommend this to a friendRated 5 out of 5 stars
BEST VACUUM EVER
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced my last Dyson DC39 to only find out it was still under warranty. This unit works great so I decided to keep any way. Still got a new replacement from Dyson on the old one. What a great warranty. So awesome/
I would recommend this to a friendRated 5 out of 5 stars
two huskies no problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have two huskies and with this vaccum you would never know it. Does a great job on hard wood and carpet alike. My on compliant is that it too strong for one of our thinner runners and ends up trying to suck the rug in.
I would recommend this to a friend- Pros mentioned:Suction
Rated 1 out of 5 stars
Does not live up to the hype
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As with all Dyson products the suction of the vacuum itself is great and the Dyson Big Ball Canister is no exception. The drawbacks however are big. First, the head design and extreme suction make it very difficult to use over carpet, especially long or shag. I am 6' 4" and 200lb and I find it hard to push. My wife can't do it all. In addition because there is little to no padding or quality wheels on the vacuum head itself, it can easily scratch your hardwood floors if any debris gets caught or stuck under the head. And last but not least it isn't very good with pet hair. It develops a high static charge which attracts hair to the head and hose of the vacuum like a magnet and the brush in the head needs to be de-tangled after almost every use. Bottom line is that for over $400 and with all of the Dyson hype the vacuum should perform a lot better.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi there, this is Tia from Dyson! We're sorry to hear of your experience with your Dyson Big Ball Canister vacuum and are keen to provide further assistance. For tips on using your unit, feel free to reach out to us at askdysonus@dyson.com with a full description of the issues and include your contact details for direct machine support.
We want to ensure your satisfaction with your Dyson unit and look forward to hearing from you soon. Thanks for your support of Dyson technology.
Best wishes,
Tia
Dyson Customer Support
Rated 5 out of 5 stars
Works great on all surfaces
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously had an upright vacuum that I hated. This machine is lightweight with great results on all floor types. Also came with useful attachments that attach to the handle for easy access. I would highly recommend this machine.
I would recommend this to a friendRated 4 out of 5 stars
Great vacuum
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum lots of suction, I had a vacuum that had a powerhead so it is taking some getting use to because it does not have one. It does get up all the dog hair very well however.
I would recommend this to a friendRated 5 out of 5 stars
Nice!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A vacuum that seems like it’ll last! Dyson makes great innovative and quality products. Takes a bit getting used to dragging the ball around, but love the dirt capacity it holds compared to handhelds.
I would recommend this to a friendRated 5 out of 5 stars
Great vacuum
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum. It really sucks well and cleans floor no matter what surface it is. If it’s carpet or if it’s hard. Does a great job would buy again and would recommend.
I would recommend this to a friend









