Customer Ratings & Reviews
- Model:
- CY23
- SKU:
- 5485100
Rating by feature
- Cleaning Quality
Rating 4.7 out of 5 stars
- Maneuverability
Rating 4.6 out of 5 stars
- Ease of Assembly
Rating 4.6 out of 5 stars
Customers are saying
Customers love the Big Ball Canister Vacuum for its powerful suction, easy handling, and lightweight design. Many customers mentioned that it works well on hard floors and carpets. While some customers wished for a longer cord, overall, customers are pleased with the vacuum's performance and value for the price.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Ease of use, Weight
yep
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So my wife vacuum's daily, yes daily. She likes this model because its light, easy to maneuver, get into tight corners, and easy to clean. Hopefully, it will be a durable machine, will find out if it isn't. The warranty is 5 years.
I would recommend this to a friend - Pros mentioned:Suction
Great vacuum!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this vacuum and it has great suction which is what I needed. The pushing and pulling of the handle part is a little strenuous but a good workout;)!! I do recommend it but the upright was better to push.
I would recommend this to a friend - Pros mentioned:Suction
Mr.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Once again Dyson is ahead of the pack with their cutting edge products! Suction is awesome and works great on stairs!
I would recommend this to a friend - Pros mentioned:Suction
Powerful enginePowerful engine
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect vacuum cleaner, has a strong motor, vacuums everything without any problems, I recommend it
I would recommend this to a friend - Pros mentioned:Weight
Not as good as the older Dyson canister vacuums
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm a Dyson fan and own 2 other Dyson Vacuums. I purchased this canister because I think Dyson is no longer making canisters and just do not like the cordless for all around cleaning. This vacuum is lighter and cheaper made. The on/off button is very small and you have to bend down and push the lever with a finger. It feels so cheap you think it will break off.. I love my older Dyson canister but time will tell with the newer cheaper made model and how it holds up.
I would recommend this to a friend - Pros mentioned:Power, Suction, Weight
Good work vacuum
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always good sucking little pieces and dog hair, very powerful; also,not heavy , make a good job!
I would recommend this to a friend - Pros mentioned:Power
A Best buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The big ball really follows me! It is powerful and easy to use
I would recommend this to a friend - Pros mentioned:Ease of use, Suction, Weight
Love My Dyson
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is light weight and easy to use. It glides across the carpeting yet it is powerful enough to do a great job. Also, is simple to empty.
I would recommend this to a friend - Pros mentioned:SuctionCons mentioned:Cord length
Great Suction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great vacuum cleaner except the cord is way too short. The suction is great the attachments work well.
I would recommend this to a friend Dyson Ball
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum is amazing. Picks up the dog hair of an Alaskan Malamute, Husky, and Chow with no issue
I would recommend this to a friend- Pros mentioned:Suction
Terribly smelly!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this vacuum cleaner a couple of years ago and I am extremely unhappy with it. It cost me over $400. If it had been cheaper I would have replaced it by now and given it to someone I hate. As far as suction power, no problem, it does a good job, but if you want your house to smell disgusting every time you use it, then I recommend it. The problem is, there is no way you can clean the fine dust deposits that collect in the filter (see pic). You are not allowed to immerse that part in water, and the only way to get the smelly fine powder out is to suck it out with a secondary vacuum cleaner, if you have one. I called Dyson customer service about it and they said the only way to get it cleaned is to have it professionally serviced. It is evidently a design fault that if I had known about, I would not hat bought this vacuum. I do not know if this particular model is the same, or if the design has been changed, I just wish to warn anybody so that before they buy, they check this "feature" out.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello Vee, this is Kelly with Dyson. I'm sorry that you're so unhappy with your Dyson Big Ball Canister vacuum. Instances may sometimes occur when the filter on the vacuum may catch a smell of what is being vacuumed. Sometimes smells can occur if the filter is left wet or damp and put back into the vacuum too soon. Also while the cyclone cannot be washed with water, we do recommend using a vacuum tool to clean the outside of the mesh as well as a can of compressed air to blow away dirt/dust on the inside as well. We have received your email correspondence, but please feel free to reach back out to us again at [email protected] and we will be in touch.
Best wishes,
Kelly
Dyson Customer Support
- Pros mentioned:Ease of use
My favorite Dyson!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have had 3 Dyson vacuums and they all have been outstanding. I find the canister much easier to maneuver than the upright. It has excellent cleaning power, easy to clean and store. I love it!
I would recommend this to a friend - Pros mentioned:Ease of use, Power
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is by far the best that I can I ever used. It has a great power and it is very quiet. It is very flexible and easy to use. The tools are Very useful
I would recommend this to a friend - Pros mentioned:Suction, Weight
Performance You'd Expect from Dyson
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had a Dyson Upright for almost 10 years and it was time for something new. We wanted a bagless canister vac and the Dyson had the best suction and features. The quality of the Dyson products are always a concern as they are plastic particularly the clips for the connectors. For this reason we purchased a 4 year protection plan which we had with the last model which is definitely why it lasted 10 years. Its a good product that is light weight and bagless with great suction..
I would recommend this to a friend - Pros mentioned:Ease of use
Awesome vacuum
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this vacuum it works better than expected easy to use and great for stairs
I would recommend this to a friend - Pros mentioned:Ease of use
Excellent product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended and great quality. For everyday use and easy to move around.
I would recommend this to a friend - Pros mentioned:Ease of use, Power, Weight
The best.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So powerful and light. Easy to change tools. Easy to empty out.
I would recommend this to a friend Great
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this vacuum! It is great for deep cleaning. I use my cordless Dyson everyday and use the ball to deep clean.
I would recommend this to a friend- Pros mentioned:Suction
My best Dyson ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy with my new big ball animal canister vacuum I can’t believe it! I was shocked at how much power it had. Even the way that the canister opens now is much easier and I get almost no blowback of dust when I empty my unit. The thing I love most is there’s nowhere I can’t reach with my extra attachments thank you very much Dyson you did it again!
I would recommend this to a friend - Pros mentioned:Suction, Weight
Great vacuum, light weight
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great vacuum! It is lightweight, it is quite. I like the suction power.
I would recommend this to a friend
