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Customer Ratings & Reviews

Your price for this item is $419.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 2851 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.3 out of 5 stars

  • Maneuverability

    Rating 4.3 out of 5 stars

  • Ease of Assembly

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers appreciate the Cinetic Big Ball Animal + Allergy Upright Vacuum's powerful suction and excellent carpet cleaning capabilities, along with its ease of use and useful attachments. However, some find the vacuum's weight and price to be drawbacks. The size of the canister and the overall dimensions of the vacuum were also mentioned as potential areas for improvement.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 18 Showing 341-360 of 2,851 reviews
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    A fantastic vacuum !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dyson Big Ball Animal Vacuum! It is fantastic, I could not believe my eyes to see all the dog hair this has picked up! I recommend this to anyone who owns a dog or cat that sheds!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time Dyson purchase and very happy with it. We have a Yorkie that sheds a lot. We had been using a vacumn that was made to pick up dog hair and we thought it had been doing a good job! Boy we were wrong! I had just used the old vacumn a couple of days before, when we came home and used the Dyson we had to empty the bin twice! We put the old vacumn out with the trash right away!! Would have loved to have had better service when trying to buy the vacumn but that's a review for another time! Will buy Dyson products only for our home from now on!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit exceeded my expectations by quite a margin. I had previously used several brands around the 200 dollar mark, always thinking I was getting a good unit but they do not compare. The modular nature of this vacuum is also a great selling point that I don't think gets enough coverage. The unit breaks down into several pieces to extract clogs if/when you have them. The unit picked up so much more dirt and debris than the other units I have used it was almost embarrassing.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great suction, squeaky plastic design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum performance overall is amazing. The only part I didn't like is that the plastic ball that allows the vacuum such great mobility can get squeaky because of the plastic exterior.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction

    Rated 5 out of 5 stars

    Don't buy based on the price, buy on the value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have carpet flooring and luxury vinyl plank and boy was i surprised by how much dirt this thing picks up. I've had a dyson vacum cleaner (animalball 2) since 2013 Still works perfectly but I was going to have a lot more carpet to cover so I needed something with more suction. This is the perfect item if you have pets and or allergic to small dust, pollen particles

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this vacuum. The day before I bought this vacuum I vacuumed my floor with my old vacuum. I could not believe the amount of dirt that came out of my carpet the next night when I used this my new Dyson. I would highly recommend this Dyson.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best Vacuum!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have tried several vacuums over the years but nothing compares to the Dyson cinetic big ball animal vacuum we got from Best Buy!! It was disgusting what this thing pulled up out of our carpets! Well worth the price!!

    I would recommend this to a friend
  • Pros mentioned:
    Attachments, Suction

    Rated 5 out of 5 stars

    love dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second dyson. I purchased my first one 10 yrs ago and it still works great. I decided that I wanted to try this one since I was able to get such a fantastic deal on it. No regrets! I recommend dyson to everyone because I believe you get what you pay for. Some things are worth the investment and dyson has never disappointed! The suction is amazing and the number of attachments is awesome. They were included with the vacuum which was a bonus. I love Best Buy's no finance offers and their price matching. Can't go wrong.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Miracle

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far (after 3 uses 3000 sf of carpet) this vacuum is incredible!..i have spent thousands of dollars on so many vacuums not to mention the time it took to try to vacuum just one room..Dyson.. Bissell.. the payment plans for the fancy miracle vacuums from door to door salesmen that were over 3000 dollars.. etc.. and all others were well over 700 but every one died or were constant struggles to de clog and clean filters..i kept two ready to go when i attempted to vacuum one room and both would clog or the filter would need cleaning... i live in a very windy dusty desert on a dirt road so the main issue i have is with dirt.. but this vacuum really picks up the dirt with no filters.. half the full canister is nothing but heavy dirt.. it really works..i can't believe it..!. NO FILTER is a miracle... definitely worth every penny..i sure hope i can say the same thing next year.. this vacuum is my last hope because I've tried them all..

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Great Vaccuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I vacuumed before I picked this up and then again right after I unboxed it and it picked up so much dirt left behind.

    I would recommend this to a friend
  • Pros mentioned:
    Attachments, Ease of use, Suction

    Rated 5 out of 5 stars

    Top flight vacuum cleaner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to use, easy to clean, this vacuum works well on all surfaces. Impressive suction power with many attachments. Excellent

    I would recommend this to a friend
  • Pros mentioned:
    Attachments, Carpet cleaning

    Rated 5 out of 5 stars

    Dyson Big Ball Animal - 100%

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum! This thing picks up dirt you didn’t know you had. We have two small dogs that shed terribly. The vacuum does a great job of picking up all the shedded hair. The included attachments make it easy to maintain furniture, drapes, and blinds. We also like that there are no filters to wash or replace like our last Dyson. 100% recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Worth every dollar!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this as well as the V6 Absolute. Love them both! This big ball Animal/Allergy vaccuum is amazing. It picks up everything! And it is lightweight and is so easy to maneuver even in tight spaces. It is definitely worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great Vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I purchased this vacuum cleaner after we decided it was time to invest in one for our new home and we were not disappointed. We have a dog and an infant and wanted to be sure as our baby crawls around the floor it could be as clean as possible. The Dyson does that for us. Great vacuum

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love it, best ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best flipping vacuum ever! Cannot believe how much this vaccum picks up. We vaccumed previously before buying, went home and did to test out, crazy how much more it picked up that was left by old vaccuum!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Nice vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum performs very well on floor or carpet; Level is adjusted to auto. Sometimes it takes extra force to change the direction the vacuum moves. It is not easy to empty the cleaning bin; the cover opens only for 90 degree and it is not convenient to empty the cleaning bin . There is no hook to hold the wire when the vacuum is in use. Most of the vacuums have a hook. Instructions should be more detailed. Vacuum is heavy and after vacuuming the entire house it will feel like a workout. It is also difficult to secure the vacuum back into its upward position.

    I would recommend this to a friend
  • Pros mentioned:
    Attachments

    Rated 5 out of 5 stars

    I love this vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is an absolute necessity as I have a Cane Corso and two cats! This machine picks up more hair than either of my previous Orecks ever thought of. Great attachments and cleaning is a breeze! I would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning

    Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This by far has to be the best vacuum I have ever pwned. The transitions from carpet to tile is seamless and this thing picks up stuff ive never seen before. Well worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Carpet cleaning, Suction

    Rated 5 out of 5 stars

    Keep getting better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sweeper does an excellent job with either tile floor or carpet cleaning. Have a Golden Retriever and they shed excessively, this sweeper is worth the extra money. I have tried Hoover sweepers and they do not pickup or clean like this brand. Do not waste your time or money on brands that does not work as well or helps to keep the repair service technicians in business. Had to deal with Dyson customer service for a policy issue and also received outstanding service.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 3 out of 5 stars

    Ok by maybe not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chose the Dyson based on past reputation and cinetic low maintenance feature. Vacuum has what seems like a 50 ft cord with no cord retraction. That’s the biggest complain is that you’re constantly wrestling with the cord or pluggin in far away just to keep the cord manageable. Vacuum has decent suction but I wouldn’t say it’s noticeabky better than my Hoover. It is lightweight but conversely feels to be almost all light plastic parts so concerned about durability. The cinetjc feature is nice to not have to worry about cleaning filters and does an average job cleaning. Decent warranty so I am going to probably keep it but a bit disappointed as Dyson didn’t live up to hype for this high cost. Maybe not a great value.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Krystal with Dyson. Thank you for taking the time to leave a review on the Dyson Cinetic Big Ball Animal. I am pleased to hear you are satisfied with the cinetic feature. The cinetic design has no filters to maintain and an improved cyclone for more efficiency. Also, please rest assured, Dyson machines are made from polycarbonate ABS which is the same material used in riot shields and crash helmets. We subject them to 50,000 hours of testing and 550 individual tests. All of this to ensure they can withstand a lifetime's hard use. 

      You may view a short video of the testing process here:
      http://bit.ly/1HmQ7p8

      We would value the opportunity to address your concerns in more detail. Please contact us at [email protected] with your serial number, description of issue or concern and your contact information and we will be happy to help.

      Best Wishes,
      Krystal
      Dyson Customer Service Dyson-EN_US