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Customer Ratings & Reviews

Your price for this item is $359.99
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The comparable value price is $599.99

Customer reviews

Rating 4.6 out of 5 stars with 681 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are pleased with the Cinetic Big Ball Total Clean Upright Vacuum's powerful suction and ease of use, finding it cleans effectively and is relatively quiet. However, some customers note the vacuum's considerable weight and higher price point as drawbacks. The size and design also received some negative feedback, with some users finding it bulky or inconvenient for certain spaces.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 681 reviews
  • Pros mentioned:
    Cleaning performance, Suction

    Rated 5 out of 5 stars

    Great vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum for animals, dust and dirt. Good on rugs, hardwood floors and carpet.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    Greet vacuum

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson cleaning very good,handy and comfortable,will recommend for my friends.

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Love this vacuum!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t a fan of bagless vacuums, but really surprised at how amazing this one is! The bagless feature is not a bad one, as emptying it is simple and relatively clean. Not making a bunch of dust to fly around the house. This is a powerful vaccuum , and hopefully lasts a long time. Absolutely happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    Cleans great, but heavy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dye on makes a good vacuum. This is our 2nd and it cleans greaT, but it is very heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Power
    Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    Getting it done!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful. Compact design, rolls easy but fairly heavy.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Suction

    Rated 5 out of 5 stars

    Best Vacuum Ever!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    literally sucks up EVERYTHING my carpets are hella clean

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 5 out of 5 stars

    Best Vacuum Ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new Dyson vacuum cleaner. Others say they never lose suction but Dyson is the only vacuum cleaner that proves it. Before I bought the Dyson vacuum I swept my floor, I inboxed my vacuum and was amazed at just how much dirt was still in my carpet. I truly believe that this is the best purchase and the best vacuum I’ve ever bought.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing picks up everything! Very easy to use and setup.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great suction, attachments cheap plastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time Dyson buyer here. The suction from the vacuum is superb. The actual design being almost entirely plastic construction was disappointing. It just feels very plasticy and flimsy. The attachments leave something to be desired and I do not like how the handle is stiff when using the attachments (there's no bend for those tight spaces). Also, the easy to dump canister is anything but. Again a design flaw. If there's any hair, which is 95% of it, it just clumps in the canister and you end up using your hands to pull it out bc its such a tight squeeze it doesn't just fall out like every other vacuum does. Do not pay full price for this, but for $300 (which is what I paid) its pretty good. We use our shark for attachments and getting into tight spaces. The vacuum for carpet is only thing "exceptional," IMO.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    great vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to use and handle. cleans very easily. hate bags

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Strong suction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum has strong suction and easy to use. Only concern is the core.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Powerful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful suction , easy to use and clean. Cord is long enough .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great suction

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum I've ever owned! The first time I used it on my carpets, it sucked up so much dirt from all the years that I had to empty the canister several times! Now I can do the entire house with just one emptying. Just make sure you don't have a fan running nearby when you're emptying the canister, otherwise you'll have a big mess!

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 5 out of 5 stars

    the best!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the is best vacuum I have owned. It is heavy. I used it in rooms that have no traffic in my vacation home and each time I continue to get large amounts of dust when visibly the carpet looks new and clean. I am confident that if I remove the carpet there will be little to no debris under it.

    I would recommend this to a friend
  • Pros mentioned:
    Suction
    Cons mentioned:
    Weight

    Rated 3 out of 5 stars

    great suction, tough operation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum is heavy. The suction is great, It does a terrific job cleaning the carpets. The ball on which it wheels is clumsy. The size of the ball is difficult around furniture. The tools help with the stairs. The power cord is plenty long. The suction hose is sufficient length.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hello Mark, this is Kelly with Dyson. Our Dyson Cinetic Big Ball Total Clean upright vacuum features ball technology, with a central steering mechanism, for greater control and no awkward moves. They are also our first machines to feature no filters to wash or replace, thanks to the oscillating Dyson Cinetic tips located in the cyclone pack. The Dyson Cinetic is a heavier machine; one thing that you may notice, however, is the brush bar of your machine may help to move the machine along the carpet due to the natural rotation of the brush bar. We're sorry that you found the ball to feel clumsy, while pushing around your machine.
       
      We are happy to go over your machine with you to help with any questions you may have, as well as to assist with ensuring your machine is performing as intended. Please consider emailing us directly at askdysonUS@dyson.com. We look forward to hearing from you.
       
      Best wishes,
      Kelly
      Dyson Customer Support Dyson-EN_US

  • Pros mentioned:
    Suction
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far so good. Does a good job. Took one star away because of the price

    I would recommend this to a friend
  • Pros mentioned:
    Suction

    Rated 4 out of 5 stars

    Great Vacuum but plastic handle feels flimsy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great vacuum and will pull up stuff you didn't know existed in your carpets. However, the quality for the price you pay does not seem to be there. For instance the handle feels flimsy, especially when the hose is pulled out. I would expect a more solid build construction at this price point. This makes me question how long it will last in the end, but outside of this no other complaints and happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Power
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    It's a Dyson and it's awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great options with this vacuum. Very powerful. A little pricey but very much an investment.

    I would recommend this to a friend
  • Pros mentioned:
    Power

    Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum you could ever buy! Powerful and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Suction

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is very easy to use and works very well.

    I would recommend this to a friend