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Customer Ratings & Reviews

Model:
664609-01
SKU:
6550469
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Customer reviews

Rating 4.4 out of 5 stars with 409 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Cool Gen1 TP10 Purifier's air quality monitoring and purification capabilities, along with its quiet operation and effective fan performance. Many appreciate its sleek design, ease of use, and wide oscillation range. However, some customers feel the product is overpriced and would like to see a remote control included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 409 reviews
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    I like it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, really helps with the air quality. I would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works very well, I use it every evening. The cool works great for warm evenings.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and works like it supposed to! I recommend to everyone for they household

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Dyson -Cool Gen1 Purifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Dyson-Cool Gen1 TP10 Purifier works well. Really silent and helps to keep room cool.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! It keeps the air flowing nice and cool, and keeps our surfaces far less dusty. Definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Sleek Whisper Elegance for the On-Suite.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size. Quiet. Cools noticeably. Sleek design is aesthetically pleasing in any room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good for the $$

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product so far! I live in Los Angeles and air quality here is terrible. Its estimated that indoor air quality, if left to untreated, can be worse than outdoor air quality 9/10 times…so if you live in an area with poor air quality, this is essential! We keep it right next to our bed for the nice relaxing breeze it provides.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Sean, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Cool Gen1 TP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how easy it is to use great product. Definetly feel a diference in my home air quality.0

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family Love it, unique design and helps with our allergies

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Lanne, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Cool Gen1 TP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonUS@dyson.com. Dyson wishes you great health and Joy! dysonglobal

  • Rated 1 out of 5 stars

    Loyalty Means Nothing: Best Buy Doesn't Care

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a loyal Best Buy customer for many years, trusting this company for everything from small electronics to high-ticket items. I can say with certainty that my recent experience has completely shattered that trust. A recent issue with one of their premium products exposed a combination of defective merchandise, unhelpful customer service, and rigid policies that left me completely unsupported, despite being a long-term, high-spending customer. Attempts to request reasonable goodwill assistance were flatly refused, even when the defect was documented, widespread, and occurred shortly after the warranty expired. The “loyalty” I had assumed mattered apparently counts for nothing. This experience has completely changed my perception of Best Buy. I can no longer recommend them, and I will be reconsidering every past purchase in light of how they treat customers when things go wrong. Loyalty means nothing if a company refuses to stand behind its products or support its customers. I hope this review serves as a warning to others: premium products and long-term patronage will not protect you from being dismissed. I will also be applying this review to my previous purchases because the pattern of service failure extends beyond just one product or incident.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson fan

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best fan ever! Cools off the entire room. Easy to clean and friendly with kids having go blades!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Waiting for response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product but I was disappointed that it didn't have a remote with it. Do I buy that on line separately? How can I get one?

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Dyson Air Purifier Cool Gen 1

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to help my asthmatic kitty and it worked better than expected. He is breathing a lot better. Great product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    AMAZING PRODUCT!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this thing. Works exactly as it needs to!!!!!

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi, thank you for sharing your response with us. We appreciate your efforts. We hope you will provide us with more opportunities to serve you in the future.
      Thanks for being the best part of Dyson.
      Best Wishes,
      Ridhu
      Dyson Customer Support. dysonglobal

  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It moves alot of air and blows really cold. I can tell the air is cleaner because of this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson cool fan/purifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fan. It helps a lot to cool me down at night when the hot flashes come. Made my life better. The only thing is that I can't find a manual to learn more about the features it has. For now I only used fan speeds, rotation. Auto feature- don't know what is it for, night mode turns off on its own after an hour. So at least a couple questions to find out about but I didn't find any info.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Has helped my allergies. No issues or complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good Purifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purifier I had. The white noise also helps me to sleep.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my air levels to completely pure after being plugged in and running for any 30 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    You get what you pay for!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just placed this awesome machine in service, and it is much more quiet than our last model!!!...so far so good.

    I would recommend this to a friend