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Customer Ratings & Reviews

Model:
664609-01
SKU:
6550469
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Customer reviews

Rating 4.4 out of 5 stars with 409 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Cool Gen1 TP10 Purifier's air quality monitoring and purification capabilities, along with its quiet operation and effective fan performance. Many appreciate its sleek design, ease of use, and wide oscillation range. However, some customers feel the product is overpriced and would like to see a remote control included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 409 reviews
  • Rated 5 out of 5 stars

    Totally worth it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought my air levels to completely pure after being plugged in and running for any 30 minutes

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    You get what you pay for!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just placed this awesome machine in service, and it is much more quiet than our last model!!!...so far so good.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t do it.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a levoit purifier that cleans the air better than this. The suction doesn’t seem to change and doesn’t do much. The fans is okay but for the price you’d think it would be better than what it is. Not impressed to say the least. I’m still seeing so much dust in the air around this one compared to my levoit which sucks up everything and for a fraction of the cost.

    No, I would not recommend this to a friend
    • Brand response from DysonProductExpert
      Posted .

      Hi there, this is Teanna with Dyson. We're sorry to learn that you're not having a 5-star experience with your Dyson . We would value the opportunity to ensure that your unit is performing as designed, or address any questions or concerns you may have.

      Please feel free to email askdysonUS@dyson.com and we are happy to provide you with support. Dyson-EN_US

  • Rated 5 out of 5 stars

    Absolutely amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is absolutely perfect! You won’t regret it.just buy it, it’s worth every penny!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good manager always friendly and helpful as y

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and very good deal services advisor really nice

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Motor Malfunctioned After 3 Months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible experience with this product. I purchased in late June 2025 and motor started making loud noise in September. I contacted Dyson’s customer service and they instructed me to mail the fan back. I could not find a box to ship the fan with so I just ended up driving it the 45 minutes to the service center. I was given a claim ticket and told they would follow up shortly. It has now been three months and I cannot contact anyone at the service center. I have left multiple voicemails with no response. I have also contacted Dyson customer service twice and their response is to reach out to the service center. I am On a carousel that goes nowhere. For a company that has a warranty for such an expensive product, they sure make it difficult to use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson air purifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and appears to be working correctly. Have not had any issues so far.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dyson air purifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great as of now. We will see as it goes. A little pricey.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely amazing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan works absolutely amazing. I will recommend it to friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breathable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Dyson air purifier, I have it on 24/7 and I noticed better air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DYSON, YOU DID IT AGAIN!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NO MORE SNEEZING! THIS DYSON PURIFIER IS OUR SECOND ONE...WHY? BECAUSE IT'S WORTH IT!!! THANK YOU BEST BUY!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson has become a name Brand you can can both count on and expect quality too. I have the vacuum and now the Dyson cooling down my living room with a nodern look too.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Cool Gen1 TP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 3 out of 5 stars

    Can switch between fan and filter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s alright. Wish you could switch between using the fan and the filter. Would like to use it when windows and doors are open without filtering the air at the same time. Bummed about the lack of feature

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hi Stacey, thank you for the time and efforts, we appreciate your review. We are extremely worried that you had this experience with Dyson - Cool Gen1 TP10 Purifier due to fan and filter feature. We truly apologize for any inconvenience caused to you due to suction, we can totally understand your sentiment. Please contact our Customer Support Channels to get the most suitable machine as per your needs and requirements, we would love the opportunity to assist you. We would also like to learn more so we can learn ways to improve future services. Please feel free to email askdysonUS@dyson.com in the Subject Line please include: "Dyson Review" for prompt attention to this matter. Kindest Regards, Manpreet K, Marketplace Support dysonglobal

  • Best Buy Employee

    Rated 5 out of 5 stars

    Life Saver

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have asthma and allergies and this has changed my life the air feels cleaner and even eliminates bad smells.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DYSON AIR PURIFIER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like it can breathe alot better. Would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good fan

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing, just what I was looking for nice and quiet

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good i always heard about this dyson products no t just about how good they are, but how expensive can be as well, but i took my chances and why not ,let's try it, well so far its been a quite awesome experience as a matter of fact my next purchase will be a dyson vacuum for sure, this air purifier is so quiet that i sometimes had to double check it just to make sure it's on it really is a great product well worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breathe easy and stay cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fan is great. Has a HEPA filter. It shows you the air quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson air purifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really work to purifies air. Excellent item and recommend to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air purifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great in the house specially if you have a baby

    I would recommend this to a friend