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Customer Ratings & Reviews

Model:
664609-01
SKU:
6550469
Your price for this item is $300.99
Clearance
The comparable value price is $429.99

Customer reviews

Rating 4.5 out of 5 stars with 404 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Cool Gen1 TP10 Purifier's air quality monitoring and purification capabilities, along with its quiet operation and effective fan performance. Many appreciate its sleek design, ease of use, and wide oscillation range. However, some customers feel the product is overpriced and would like to see a remote control included.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 16 Showing 301-320 of 404 reviews
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Kg

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it very quiet blows cool enough for me can’t do it without it

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    - Not happy about it.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased a Dyson Cool Gen1 fan and air purifier hoping for a high quality product given at the brands reputation and price tag. How ever I have been disappointed with the value I received for the hefty price I paid. The fans performance does not meet my expectations neither do I for the air purifier device. I expected better quality. I feel this is a particular product and its geeky designed look , did not live upto its price point ! I hope this helps. I still recommend people to purchase themselves, try it but it didnt do any good to me at all. This review does not reflect who the company is or does not reflect Best Buy at any cost at all.

    No, I would not recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing a review. We apologize for the inconvenience caused as our Dyson technology did not meet your expectations. We understand that encountering problems can be frustrating, especially when you’ve invested in what you believed would be a high-quality product. Our team is here to help resolve any issues you’re facing and ensure that your experience with our product improves. We also understand that the price may seem high, but we assure you that it reflects the meticulous care, superior materials, and innovative technology that go into creating a product that meets the highest standards. Your satisfaction is our top priority, and we believe that the long-term benefits and durability of our product provide great value. We would like to look further into this for you. For detailed information, please email us at askdysonUS@dyson.com and include ‘Dyson Review’ in the subject line for prompt attention to this matter. dysonglobal

  • Rated 5 out of 5 stars

    Dyson

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps keep the air from the a/c flowing while filtering the air.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Wish you could use the purifier without the fan on but other than that it is perfect.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are delighted to hear that your Dyson - Cool Gen1 TP10 Purifier is meeting your expectations. Our commitment is to deliver exceptional products and services, and your insights help us continuously improve. Feedback from our customer's plays a crucial role in enhancing the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 2 out of 5 stars

    Dyson fan

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fan but for us it was very loud. We ended up returning for another brand that felt the same but much quieter. If the level of noise is not a concern for you this would be a good buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dyson fan and purifier

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dyson products are amazing first of all, bought this fan due to my wife always being hot. He blows cool air and purifies all in one can’t beat it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product, Excellent customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and excellent customer service. Order online for pick up in store - process was efficient and staff professional.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for your wonderful feedback! We are thrilled to hear that you are pleased with the performance of your Dyson - Cool Gen1 TP10 Purifier. If you have any further questions or concerns, please don't hesitate to reach out to us at askdysonUS@dyson.com. Wishing you great health and joy! Best regards,
      Dyson Customer Care dysonglobal

  • Rated 5 out of 5 stars

    Good air filter

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it shows the current pollen level that it needs to absorb in the room even when your humidier is on the other room it detects it. The strength of fan at lvl 10 is not that strong aa compared to normal lasko blade fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manuel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine,however no instruction manuel was included so, I’m not sure if I’m using it correctly

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Rita, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Cool Gen1 TP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Pros mentioned:
    Air quality

    Rated 5 out of 5 stars

    Dyson fan

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good item, everyone should have one

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not bad tbh

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I struggled at first, but it keeps my bedroom cool just have to set the fan in a well ventilated area in room, if it’s in a corner it’ll only ventilate the stale ahh air.

    I would recommend this to a friend
  • Pros mentioned:
    Air quality

    Rated 3 out of 5 stars

    Bad fan, good purifier.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purification is cool but it sucks as a fan. You can have it on max right in front of you and itll barely be a breeze but i think it's working well as a purifier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Breath easy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for any pet owners or anyone that loves to cook at home.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Jonathan, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Cool Gen1 TP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this fan for several months now and it’s still in perfect condition. Highly satisfied with this purchase

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Cool Gen1 TP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 4 out of 5 stars

    Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the most versatile and effective air purifier-fan out there. It’s very quiet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s okay not worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not too bad it’s just annoying that without the remote you can barely do much and that remote gets lost sometimes they should put like a tracker on it for the amount of money this thing costs

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good fan

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had 2 of these for 6 months. I don’t notice them freshening the rooms they’re in at all but they’re a good fan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has really lived up to its reputation and all of the positive comments read prior to purchasing.

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello Sleezy, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Cool Gen1 TP10 Purifier We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal

  • Rated 4 out of 5 stars

    Purifier

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purifier. The auto feature doesn't seem to ever turn on for me I keep it on manual settings and have it on most of the day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome purifier

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it definitely takes out smells from cooking great product

    I would recommend this to a friend
    • Brand response from Dyson Team
      Posted .

      Hello, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson - Cool Gen1 TP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonus@dyson.com. Dyson wishes you great health and Joy! Best wishes, Dyson Marketplace Support. dysonglobal