Customer Ratings & Reviews
- Model:
- 664609-01
- SKU:
- 6550469
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Cool Gen1 TP10 Purifier's ability to improve air quality and its quiet operation. Many appreciate its sleek design and ease of use, along with the effective fan and oscillation features. Positive feedback also highlights the purifier's help with allergies. While some find the price to be a drawback, the overall experience is largely positive.
This summary was generated by AI based on customer reviews.
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is our second purchase of this product and would by another.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hi Jane, thank you for providing your great feedback! We are extremely glad to hear you are pleased with the performance of your Dyson Cool Gen1 TP10 Purifier. We are committed to developing the highest quality products and providing our customers with excellent service. Comments from consumers help us to improve the quality of our products and services. We would also like to learn more so we can learn ways to improve future services. If you have any additional questions or concerns, please email us at askdysonUS@dyson.com. Dyson wishes you great health and Joy!
- Cons mentioned:Price
Not really worth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the price. I’ve had it few months now and regret spending on this. I can’t tell about the air quality being any better but barely blows air and the remote is a little plastic thing, would’ve assumed it would’ve been better quality.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hi, thank you for sharing your response with us. We appreciate your efforts. We do apologize for the inconvenience caused to you. We can imagine how frustrating and disappointing this must be for you. This is not the experience we want our customers to have. However, we are committed towards providing the best-in-class experience for our Dyson owners. We will surely work on your valuable feedback; For any query and concern please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review. Best Wishes, Dyson Customer Support
Cool but yet cut down on hair
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For $400 I expected it to reduce pet hair in air. Seems to be helping with dust.
No, I would not recommend this to a friendExcellent!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is fan was a great find. The price was outstanding for the quality.
I would recommend this to a friendActual Review From A Sane Buyer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a bit mind boggling to how a $400 fan of this quality has so many 5 star reviews. I seriously believe that I must have a defective unit. The fan itself is incredibly weak. The settings on the fan are numeric ranging from 1-10. However each number more or less signifies how many feet away from the fan you can feel the air movement. If I stand 6-10 feet away from the fan at the highest setting you can barely feel it. I have done tests by simply hanging string in front of the fan and the drop off is insane. I can literally blow air out of my mouth harder than this fan at the highest setting. The air purifier only cleans air in a 2-3 sq foot radius of the fan. Again this is akin to the fan not being able to move air well. If it can't expel air well, it cannot take in air effectively either. Lastly, the fan has a serious noise issue. Within less than a week of using the fan it has a loud rattling sound from the motor making me believe my unit is defective. However, even at the strongest setting, it is obtrusively loud. I cannot believe anyone would rate this thing well. Please avoid, Dyson makes many other great products but fans are not one of them. Look up reviews on YouTube and you will see I am not alone in this.
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello,
thank you for sharing the response with us. We have reviewed your concern regarding having an issue with your Dyson Purifier. We do apologize for the inconvenience and understand how you must be feeling. However, do not worry, we are here to help you. We request you to reach out to us via Dyson live chat or Dyson Phone support so that we can look further into the concern and get the resolution for you. Also, if you wish you can send an email to askdysonUS@dyson.com and in the Subject Line, please include: "Dyson Review" so that we can be on the lookout for your email. For further queries, please feel free to reach out to us. Thank you so much for your patience.
Best Wishes,
Dyson Customer Support.
Excellent and Quiet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fan and air purifier. It cools up the room nicely and is not loud like other fans.
I would recommend this to a friend- Pros mentioned:Fan performance
Buy online not in store
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fan but other color was 40% less $ online. Go
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello, thank you for taking the time to share your review. We truly appreciate your effort and value your feedback. We understand how frustrating this experience must have been for you, and we are genuinely sorry for any inconvenience caused. At Dyson, we are committed to providing our customers with the best possible experience. Your insights are invaluable, and we will ensure your feedback is shared with our dedicated team. To help us improve our future services further, we would love to learn more about your experience. You are welcome to email us at askdysonUS@dyson.com. For prompt attention, please include "Dyson Review" in the subject line.
Dyson!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this Dyson! The auto settings are perfect!!
I would recommend this to a friendDyson Fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Dyson is awesome and provides excellent cooling power.
I would recommend this to a friendBest buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy purchase online and walk all representatives in the store area and they are all good.
I would recommend this to a friendDyson cleans again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple setup, very clean looking. It’s already made a difference in the dust level with the filter
I would recommend this to a friendGreat Product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would prefer the fan to be a bit more powerful but filtration system is very nice
I would recommend this to a friendBest air purifier
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Enjoy use of the product very much. Highly recommended.
I would recommend this to a friendDyson TP10
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fan with air purifying function but it has some internal fan noise.
No, I would not recommend this to a friendDance Dyson fan.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best fan I ever bought in my 69 years. Dura. Ble reliable dependable.
I would recommend this to a friendBrand response from Dyson Team
Posted .Hello Daniel, thank you for your review. We appreciate your efforts. We hope you will provide us with more opportunities to assist you in the future. Thanks for being the best part of Dyson.
Best Wishes,
Ridhu
Dyson Customer Support
Very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good deal and good product good service at Best Buy store
I would recommend this to a friendDyson Cool Gen1 TP10 Purifier
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy on our end. Very quiet and sleek. 5 thumbs up
I would recommend this to a friendDyson Fan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, Excellent Service!! A++ Product was top notch, and the customer service was outstanding!! Highly recommend!!
I would recommend this to a friendFan
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item and great customer service. Very happy with my decision
I would recommend this to a friendgood for simple use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.everything is good but it is not supported dyson app.
I would recommend this to a friend